LuJulius Fleming

*** ** *** ****** **, Blue Springs, MO 64015

662-***-**** adytv5@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly skilled professional in many areas of expertise to enhance your company needs. Proficient in Administrative and the Healthcare Industries. I'm a team player and, detailed oriented with great multitasking abilities.

SKILLS

Public Outreach Skills

First Aid Certification

CPR Certified

Medical Record Management

Insurance Verification

Microsoft Office

Sales

Data Entry

Toddler Care and Teaching

Excellent Customer Service

Medical Coding and Billing

WORK HISTORY

COMMUNITY HEALTH WORKER 09/2021 to 02/2023

The Institute For Advancement Of Minority Health - Jackson, MS

•Monitored and documented participants' progress toward individualized health goals

•Collaborated with local organizations to expand health services and resources

•Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions

•Helped vulnerable individuals navigate complex healthcare system

CUSTOMER SERVICE REPRESENTATIVE 04/2021 to 07/2021

Maximus- CDC VAX Hotline- Remote - Jacksonville, FL

•Answer incoming calls from consumers including general public, prospective enrollees according to performance standards, policy and procedures and protocols

•Process Covid-19 VAX information to informed customers

•Respond to claim inquiries with confidentially and privacy policies

Nurses Aide/ Front Desk Receptionist 07/2019 to 06/2020

Delta Health Center - Mound Bayou, MS

•Use EMR to verify and manage patient records and files to ensure billing codes accuracy while maintaining HIPPA guidelines

•Assisted with the covid-19 clinic and educated patients on healthcare exercise needs

•Performed inbound and outbound calls while assisting in various outreach programs

•Room patients including taking vital signs and documenting demographics, insurance, medical history, medications, allergies, vital signs, point of care test results, and vaccines in the electronic medical record

•Assisted with managing patients in the waiting space and level set wait time expectations

•Assisted with patient registration and answer questions regarding healthcare services

•Acted as a chaperone if a patient or provider in the primary exam room requests one

GENERAL CLERK 1 03/2018 to 07/2019

Department Of Homeland Security - Lee's Summit, MO

•Proficiently entered data into system

•Completed background checks adhering to required policy and procedures

ASSISTANT RURAL CARRIER 10/2017 to 01/2018 United States Postal Service - Lee's Summit, MO

•Followed safety protocols and regulations while driving, upholding professional service reputation.

•Organized mail ahead of delivery runs for correct routing.

•Resolved complaints calmly and professionally to maintain customer satisfaction.

FLOORING SPECIALIST CUSTOMER SERVICE 10/2017 to 01/2018

United States Post Office - Blue Springs, MO

•Instructed customers and informed about various flooring products

•Provided excellent customer service with high standards

TEACHER'S ASSISTANT 09/2016 to 09/2017

First Steps Learning Center - Memphis, TX

•Collaborated with teachers for lesson preparation by preparing materials for activities

•Maintained safety and security by overseeing children in the classroom

•Assisted lead teachers with lesson plan creation and materials development

•Completed daily reports for children's activities to informed parents

ASSEMBLY MACHINE OPERATOR 05/2014 to 10/2014

Nike - Memphis, TX

•Reviewed scanned products to verify accuracy of all items

•Packaged products for preparation of shipment

EDUCATION

Madison Shannon Palmer High School – Marks, MS High School Diploma

05/2013

Northwest Mississippi Community College – Senatobia, MS Associate of Art

05/2015

Ultimate Medical Academy – Clearwater, FL Associate of Science

05/2019

Northwest School of Phlebotomy – Austin, TX Certification of Phlebotomy

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