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Front Desk Customer Service

Location:
Tupelo, MS
Posted:
August 10, 2023

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Resume:

Terika Douglas

Mobile, AL *****

adytuz@r.postjobfree.com

+1-662-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Clerk

Quality Inn and Suites - Saraland, AL

March 2019 to Present

Providing excellent customer service to our guest

Front Desk Clerk/Night Auditor

Baymont Inn & Suites - Tupelo, MS

September 2016 to Present

Checking guests in and out, auditing, making schedules, answering telephones, multi switch, processing payments credit/debit cards and cash, handling drops, and clerical work Hotel Front Desk Clerk

Fairfield Inn & Suites

Present

Front Desk Receptionist

The Battle House Renaissance Mobile Hotel - Mobile, AL March 2022 to April 2023

Nursing Assistant

Mobile Infirmary - Mobile, AL

January 2021 to April 2022

I worked on the LTAC unit assisted patients with ADLS, patient monitoring, vital signs, charting CNA

Elmcroft Eclipse Senior Living - Mobile, AL

April 2019 to August 2020

• Checked vital signs

• Provided individualized and friendly care for patients

• Assisted patients with basic activities of daily living front desk clerk / night audit

Howard Johnson - Tupelo, MS

April 2011 to September 2012

Responsibilities

Checking guests in and out providing excellent customer service and night audit CNA - Certified Nursing Assistant

CEADERS HEALTHCARE - Tupelo, MS

July 2007 to April 2009

ASSISTED THE ELDERLY WITH ACTIVITIES OF DAILY LIVING, RECORED BLOOD PRESSURE ASSISTED WITH BATHING AND GROOMING

Education

College Degree in Freight brokerage

University of South Alabama - Mobile, AL

March 2021 to Present

High school or equivalent in political science

Itawamba c. college - Tupelo, MS

2005 to 2006

Skills

• Front Desk (8 years)

• Guest Service (8 years)

• Front Office (8 years)

• Reception (8 years)

• Receptionist

• Billing

• Microsoft Office

• Organizational Skills

• Clerical

• Scheduling

• Data Entry

• Outlook

• Inventory

• Customer Service Skills

• Filing

• Microsoft Word

• Management

• Microsoft

• Customer Service (10+ years)

• Hotel Experience (9 years)

• English

• Basic Math

• Guest Services

• Medical Terminology

• Supervising Experience

• Hospitality Experience

• Microsoft Excel

• Microsoft Powerpoint

• Microsoft Outlook

• Night Audit

• Phone Etiquette

• Accounting

• Auditing

• Cash Handling

• Upselling

• Office experience

• Java

• Manufacturing

• Customer support

• Supply chain

• Time management

• Medical receptionist

• Documentation review

Certifications and Licenses

CERTFIED NURSING ASSISTANT

October 2007 to October 2009

DID not renee

Certified Nursing Assistant (CNA)

CPR Certification

BLS Certification

AED Certification



Contact this candidate