SHAIKH SOHAIL

Email: adytun@r.postjobfree.com

Contact No-981-***-****

CAREER OBJECTIVE

“Seeking a challenging and growth oriented position where my interpersonal skills can be best utilized.”

ACADEMIC CREDENTIALS

SSC 2000 60%.

HSC 2002 73%.

EMPLOYMENT DETAILS

21/09/2022 till date Enrich Hair & skin solutions PVT LTD.,

Salon Manager

Managing excellent customer service to ensure customer satisfaction.

Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.

Motivate team to achieve Salon targets.

Monthly Salon Stock Audit.

Salaries concern of team.

Solving differences of retail stock if any.

Providing sales & cross-sales training to employees to achieve targets.

Developing positive & safe work environment & ensuring the target gets complete on time.

Maintaining quality & productivity with cost reduction.

Making monthly shift & cashiering schedule of staff.

Taking meeting to discuss sales & performance of team.

Looking after grooming planning & supervising daily operation of department.

Accomplishes salon human resource objectives by recruiting, training, scheduling and disciplining employees.

Build lasting relationships with customers.

16/09/2021 to 20/09/2022 Harsha & Rakesh Salon.,

Salon Manager

Managing excellent customer service to ensure customer satisfaction.

Motivate team to achieve Salon targets.

Monthly Salon Stock Audit.

Salaries concern of team.

Providing sales & cross sale training to employees to achieve target.

Developing positive & safe work environment & ensuring the target gets complete on time.

Maintaining quality & productivity with cost reduction.

Making shift & cashiering schedule of staff.

Taking meeting to discuss sales & performance of team.

Looking after grooming planning & supervising daily operation of department.

Inventory management: Forecasted weekly sales and matched the amount of product in stock by placing inventory orders.

18/06/2018 to 05/09/2021 Enrich Hair & Skin Solutions PVT LTD.,

Sales Executive/ Sr. Sales Executive/ Asst. Salon Manager.

Role and Responsibilities

Follow up with Marketing/ Stock Admin Team as per salon requirement.

Managing excellent customer service to ensure customer satisfaction.

Motivate team to achieve Salon targets.

Monthly Salon Stock Audit.

Salaries concern of team.

Solving differences of retail stock if any.

Providing sales & cross sale training to employees to achieve target.

Developing positive & safe work environment & ensuring the target gets complete on time.

Maintaining quality & productivity with cost reduction.

Making monthly shift & cashiering schedule of staff.

Taking meeting to discuss sales & performance of team.

Looking after grooming planning & supervising daily operation of department.

12/01/2015 TO 17/03/2017 HAKKA EXPRESS (Restaurant Manager)

(Hakka express is a delivery outlet serving Chinese food in Powai/Chandivali)

Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff.

Achieved restaurant operational objectives by completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems

Meets restaurant financial objectives by forecasting requirements; preparing weekly budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.

Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures

Accomplishes restaurant human resource objectives by recruiting, training, scheduling and disciplining employees

2/10/2008 TO 26/4/2013 Kalpana Kraft (Production & Retail Head)

(Manufacturer and supplier of all kind of bags, footwear and corporate gifting)

Role and Responsibilities

Production :

monitor the production processes and adjust schedules as needed

decide what resources are required

liaise among different departments, e.g. buyer, managers

ensure that the production is cost effective

estimate costs and set the quality standards

supervise and motivate a team of workers

Retail:

Handling 32 outlets across India

Handling Brand staffs and coordinating with respective store Dept. Managers

Looking after sales and stock replenishment & Inventory Management.

04/10/2004 to 17/9/ 2008 The Loft (Lakewood Malls PVT. LTD. Hiranandani Group)

Sales Trainee/ Sales Executive/ CSD /Team Leader/ Asst. Dept. Manager/ Dept. Manager.

Asst. Dept. Manager/ Dept. Manager Duration 01/04/07 to 17/09/08.

Role and Responsibilities

Managing excellent customer service to ensure customer satisfaction.

Motivate team to achieve department targets.

Providing sales & cross sale training to employees to achieve target.

Developing positive & safe work environment & ensuring the target gets complete on time.

Maintaining quality & productivity with cost reduction.

Making monthly shift & cashiering schedule of staff.

Taking meeting to discuss sales & performance of team.

Looking after grooming planning & supervising daily operation of department.

CSD /Team Leader Duration 01/04/05 to 31/03/06.

Role and Responsibilities

Managing a team of 4 Staff

Looking after customers returns & managing appointments of customer for manicure & pedicure.

Managing to minimize Debit Notes.

Managing customer returns, defects back to vendors (RTV).

Managing Inventory of parlor (Pedicure & Manicure).

Looking after team grooming & training related to CSD.

Sales Trainee & sales Executive Duration 04/10/2004 to 31/03/05.

Role and Responsibilities

Greet customers in a timely, professional and engaging manner

Managing Sales, Counter display

Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs

Provide honest and confident feedback to customers regarding products

Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products

Consistently seek trend and product knowledge to act as an expert for customers

Inventory management: Forecasted weekly sales and matched the amount of product in stock by placing inventory orders.

Personal Details

Date of Birth : 03/04/1982

Address : 201 2/2, Sagar Nagar,

Yamuna Soc.Park site,

Vikhroli West

Mumbai: 400079

Nationality: Indian

Languages known: English, Hindi, Marathi, Gujarati

Hobbies: Reading, Playing, Outdoors.

I hereby declare that all the information stated above is true and complete to the best of my knowledge and belief and nothing has been concealed / distorted.

Place: Mumbai Shaikh Sohail

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