BATCHA GHANI ABDUL GAFFOOR

Nationality: Indian Phone number: +91-887******* (Mobile)

Phone number: +91-948******* (Work) Email address: adytub@r.postjobfree.com Address: Thanjavur, India (Home) 13/03/2022 – CURRENT Ayyampettai, India

TRAVEL AGENT AND GRAPHIC DESIGNER, ACCOUNTANT BEST AIR TRAVELS Maintained smooth operations by managing office workflow and administrative processes. 01/01/2020 – 09/2020 DUBAI, United Arab Emirates

SUPERVISOR RAINBOW COLOUR ADVT LLC

Developed key operational initiatives to drive and maintain substantial business growth. * Set and maintained business procedures that streamlined operations. * Maintained smooth operations by managing office workflow and administrative processes.

01/01/2017 – 31/12/2019 DUBAI, United Arab Emirates SUPERVISOR RUKIN PRINTING PRESS LLC

Developed key operational initiatives to drive and maintain substantial business growth. * Set and maintained business proceduresthat streamlined operations. * Maintained smooth operations by managing office workflow and administrative processes.

04/08/2004 – 31/12/2016 DUBAI, United Arab Emirates TELLER CUM OPERATION TEAM MEMBER, SERVICES OFFICER, CASHIER EMIRATES ISLAMIC BANK Retail Branch Banking – Teller cum Operation Team Member * My main responsibilities involve the following

* Working as a Back Officer in the branch * Make sure all the customer’s requested are arranged in a timely manner * Giving the best available service to the customers IN order to maintain the customer loyalty * Ensuring all the customer requests are closed within the TAT to avoid any customer complaints * Taking care of various customer requests as below, Issuing ATM/Debit card, Issuing Cheque book * Maintain KYC details(i.e. CIF ), * Change of company details, * Change of address, * Change in contact details, * Maintain Standing Order, * Maintain Fix Deposit, * Maintain Branch Daily and Monthly Synergy reports * Maintain P2P

( like Stationery and Pantry Others Branch Needs), * Duplicate Bank statement Retail Branch Banking – Customer Service Executive My main responsibilities involve the following * Attending customers IN the front office desk * Make sure all the customers are attended to in a timely manner * Giving the best available service to the customers IN order to maintain the customer loyalty * Ensuring all the customer requests are closed within the TAT to avoid any customer complaints * Taking care of various customer requests as below, * ATM/Debit card issuance. * Cheque book request * No Liability letter, * Release Letter * Police Letter * Change of address * Change in contact details * Duplicate Bank statement Cash Management Operations- Support Services Officer Manager cheques and Demand Draft issuance My Main responsibilities involve the following * Responsible for independently handling issuance of Manager cheques/Demand Drafts * Custodian for unutilized Manager cheques/demand drafts stationery * Ensuring error free processing * Ensuring TAT met as per service level agreement * Executing standing instructions * Responsible for daily sundry proofing and reconciliation of sundry accounts Cheque Clearing in ICCS * Processing all Outward and Inward Clearing Cheques in ICCS * Reconciliation of all Inward and Outward Clearing physical cheques * Handling all Clearing related queries * Maintaining Post-dated Cheques * Salary transfers for various companies * Batch preparation of salary transfers and verification * Uploading verified batches to the core banking system * Handling return salary payments(incorrect remittance, invalid accounts,etc) * Maintaining a busy helpdesk for both internal and external inquiries Dubai Bank PJSC Administration Assistant * Assisting in the center mail room operations * Handling delivery and retrieval of WORK EXPERIENCE

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mail from branches * Handling administration purchase orders * Central bank clearing representative * On time delivery of clearing cheques to Operations. Achievement awards Emirates Nbd group awards * Received Long Services Award 5 years * Received Long Services Award 10 years, 01/01/2003 – 31/12/2004 DUBAI, United Arab Emirates MAINTENANCE MANAGER AL- THURIYA AIR CARGO

Handling the clearance and forwarding of cargo. * Supervising logistics operations * Supervised daily operations, including employee performance, preventive maintenance and safety. * Salary Transfers/ Incoming Payments

01/01/1999 – 31/12/2002 DUBAI, United Arab Emirates COURIER DHL WORLDWIDE EXPRESS -

Handling courier services for both domestic and international operations * Received 3 times, Challenger award for achieving daily / monthly targets

01/01/1996 – 31/12/1999 DUBAI, United Arab Emirates OFFICE ADMINISTRATOR FORTUNE BUSINESS MANAGEMENT

* General office correspondences and filing, Handling all P.R.O functions & Telemarketing Key Contributions:

* In my Telemarketing, I brought in valuable Business to the company in terms of Recruitment. * Familiar with P.R.O functions with the knowledge of Govt., regulations and performing tasks like applying and obtaining Visas, and documentations of the same * Data entry of all information helping the company functions in minimal time

01/01/1987 – 31/12/1995 DUBAI & SAUDI, United Arab Emirates BRANCH SUPERVISOR SANA FASHION, DUBAI AND SAUDI ARABIA Pricing, Dispatching & Receiving of goods from Branches 14/07/2001 – 27/10/2001 ABU DHABI, United Arab Emirates DIPLOMA IN MS-OFFICE Care Institute of Educational & Management Service Address ABU DHABI, 44393, ABU DHABI, United Arab Emirates 13/09/2002 – 10/10/2002 Thanjavur, India

DIPLOMA IN TALLY 6.3 & ERP 9 (ACCOUNTING SOFTWARE) CSC Computer Education Address Thanjavur Dist, 614201, Thanjavur, India

Mother tongue(s): TAMIL

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH C2 C2 C2 C2 C2

ARABIC B2 A1 C2 C2 A1

HINDI C2 A1 C2 C2 A1

URDU C2 A1 C2 A2 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user EDUCATION AND TRAINING

LANGUAGE SKILLS

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Driving Licence: A

Driving Licence: B

Microsoft Office Microsoft Word Microsoft Powerpoint Social Media Google Docs Outlook Instagram Skype Facebook Zoom Internet user LinkedIn Twitter Team-work oriented Written and Verbal skills Motivated Decision-making Gmail Google Drive Good listener and communicator Creativity Ability to learn quickly new stuffs and technologies Postive Thinking dynamic, seeks new challenges and opportunities for professional growth and advancement Responsibility Microsoft Excel E-mail use Ability to Work Under Pressure Word Good time management Organizational and planning skills Microsoft Office (Word Excel PowerPoint Outlook) Windows 10 Excellent organizational planning and solving problems in short time hardworking DIGITAL SKILLS

ADDITIONAL INFORMATION

DRIVING LICENCE

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