Customer Service Representative
Resume:
Stephane Selemani
adytte@r.postjobfree.com
OBJECTIVE: Actively seeking a position where I can optimize my problem solving and organizational skills to contribute to increased customer satisfaction. Excellent multitasking skills, Strong written and verbal communication skills and Fast learning ability to ensure quick contribution to your team.
EDUCATION: Dallas County Community College District Dallas, Tx
Program : Junior Full stack Java developer
Expected Junior Full stack Java developer certificate : 2024 O.D Wyatt High school
Fort Wort, Tx
Diploma: May 2017
GPA: 3.5
ACTIVITIES: National Society of Leadership and Success Member
Boy Scout Member
EMPLOYMENT:
Optimise Logistics
Customer service representative
May 2022 – July 2023
• Clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve a problem, expediting correction or adjustment and following up to ensure resolution
Kroger, Fort Worth TX
Electric pallet Jack Operator, Inventory control clerk/ Admin December 2021 – May 2022
• Record purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports. re-stocks items necessary; labels shelves, Processes and/or approves invoices for payment.Admins also Involves keeping track of the organization's inventory, managing maintenance issues, offering administrative support, and Customer service or relations, timely delivery, data entry, order purchasing, and communication skills.
• Order Selector
Walmart Distribution, Fort Worth TX
Shipping/Receiving, Quality Assurance/Cycle counting December 2019 – November 2021
• Unload and loads trucks, scanning inventory and counting accurately, printing shipping labels, inspecting goods received for damage and distributing products to other departments
• Inspecting, testing and measure materials and products being produced. Report inspection and test data and quantities inspected, accurate counting of inventory to help control errors, Ensure products meet customer expectations and demand. Amazon Fulfillment, Fort Worth TX
Package Handler
June 2018- December 2019
• Sorted items; processed packages; loaded packages onto conveyor while using a RF scanner for accuracy.
QUALIFICATIONS / SKILLS
• Product knowledge
• Market knowledge
• Quality focus
• Problem solving
• Documentation skills
• Resolving conflicts
• Analyzing information
• Multi-tasking
• MS Excel, PowerPoint, Word
• Microsoft Office Skills
• Decision Making
Contact this candidate