Medical Assistant Administrative
Resume:
LAURA CADENA
***********@*****.***
OBJECTIVE
Medical Assistant with training in clinical and laboratory procedures, as well as professional medical administrative skills.
EDUCATION
Center for Employment Training, Sacramento CA November, 2010
Medical Assistant Certificate
Boston Reed College, Roseville CA June, 2012
Phlebotomy Technician Certificate
SKILLS
Laboratory Testing Sterilization
Patient Vitals Blood Draw
Spirometry Rooming Patients
Filing Suture Removal Peak Flow Meter
Wound Cleaning Charting
Quality Assurance Audiometer
Glucose Testing Sterile Tray Set Up
Multi-line telephones Patient Scheduling
Bandaging Health History
Urinalysis Pregnancy Testing
EKG/ECG Medical Terminology
Bilingual, Spanish Insurance Verification
Front Desk, registering Administrative Duties
Microsoft Office Suite Fax, Print, Copy, Scanning
Google Docs Strong written communication
WORK EXPERIENCE
Maximus Inc. February 2020 to October 2022
Maximus Inc. is an American government services company, with global operations in countries including the United States, Australia, Canada, and the United Kingdom. The company contracts with government agencies to provide services to manage and administer government-sponsored programs.
CSR Bilingual Spanish Healthcare (MFP- MCAP Project)
· Provide responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
· Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries.
· Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
· Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing.
· Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
· Refer calls as required to CSR Lead
· Maintain up-to-date knowledge of client regulations and policies
· Report problems that occur via the online system so they can be addressed by the appropriate parties
· Respond to telephone inquiries within staffing and time parameter
Martel Eye Medical Group, Sacramento CA May, 2019 to August, 2019
Ophthalmology Tech
Rooming patients, enter all patient’s information into the Intelligent Medical System (IMS).
Check patient’s vision and prepare exam room for the Optometrist.
Perform diagnostic procedures such as visual field test, optos, retinal images, diopsy, pachymetry
Schedule surgery for the doctor
Greeting patients
Translating as needed
FAMILY BUSINESS
Latin Flame Food Truck January 2011 to April 2019
Owner
Owned a food truck and prepared family recipes from Columbia and a Mexican flare, and various other Latin American flavors. Was able to raise up the family business to average $10K a month.
Rosales Medical Group, Sacramento CA October, 2010 to November, 2010
Medical Assisting Externship – 160 hours
Back office responsibilities, roomed patients, took vitals, obtained health history, prepared room for treatments.
Performed injections, collected blood and other specimens, performed ear lavages.
Front office responsibilities, patient registration, chart preparations, insurance verifications.
Answered incoming calls, prescription call-ins, filing, faxing, patient transfers and referrals.
Envtech Inc, Fairfield CA November, 2008 to December, 2010
Administrative Assistant
Reception
Customer Service
Ordering office supplies
Maintaining records
Performing basic bookkeeping
REFERENCES AVAILABLE UPON REQUEST
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