Las Vegas, NV ***** 253-***-**** adytpu@r.postjobfree.com

KATHRYN ZIMMERMAN

Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. PROFESSIONAL

SUMMARY

SKILLS Complex Problem-

Solving

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● Service Minded

Customer Service

Excellence

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● Retail Merchandising

● Order Taking

● Issue Resolving

Training and

Development

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Emotional and Physical

Development

Assessment

●

● Child Development

● Following Directions

Language Skills

Development

●

● Boundary Setting

● Changing Diapers

● Creating Good Habits

CASHIER 12/2022 to 07/2023

Costless Pharmacy, Port Orchard, WA

WORK HISTORY

● Greeted customers entering store and responded promptly to customer needs.

● Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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● Worked flexible schedule and extra shifts to meet business needs.

● Helped customers complete purchases, locate items, and join reward programs.

● Welcomed customers and helped determine their needs.

● Restocked and organized merchandise in front lanes. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

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● Stocked, tagged and displayed merchandise as required.

● Assisted customers with returns, refunds and resolving transaction issues. Worked closely with shift manager to solve problems and handle customer concerns.

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● Addressed customer needs and made product recommendations to increase sales.

● Tallied cash drawer at beginning and end of each work shift.

● Upsold additional products and services to customers, increasing revenue.

● Responded promptly to requests for assistance, spills and customer inquiries. BABYSITTER 08/2018 to 07/2022

Families In The Community, Gig Harbor, WA

PHARMACY ASSISTANT 03/2020 to 02/2022

Costless Senior Services, Port Orchard, WA

● Played games, worked on puzzles, and read books to young children.

● Communicated positively with children and guardians. Organized and cleaned home after activities by picking up toys and straightening up play room.

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● Prepared healthy, age-appropriate snacks and meals.

● Reassured children when upset providing emotional support and stability.

● Bathed, dressed, and helped with teeth brushing as part of bedtime preparation. Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

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Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

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● Taught children to organize toys, wash hands, and share by leading by example. Communicated with parents regarding children's progress and development, raising any issues.

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Assisted children with homework assignments and special projects across different subjects.

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Administered medications, following strict instructions from parents and medical labels.

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● Provided safe transportation to and from school and extracurricular activities.

● Monitored children's play activities to verify safety.

● Engaged with children on individual basis to build positive relationships.

● Helped children complete homework assignments and school projects. Greeted customers and responded to questions with friendly, knowledgeable assistance.

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● Kept pharmacy counter and related areas clean, neat and organized.

● Received incoming supplies and stocked in correct locations. Answered telephones and provided information about order status, store hours and pharmacy procedures.

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● Counted and labeled prescriptions with correct item and quantity. Answered customer phone calls to address questions and provide assistance with prescriptions.

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Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

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● Received, processed and entered prescription orders into pharmacy databases. Processed incoming drug orders by checking deliveries against paperwork and updating computer system.

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Tracked pharmacy inventory and reported medication numbers to lead pharmacists.

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Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

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● Distributed medicine and supplements from stock containers to correct packages.

● Typed and printed out prescription and medication labels. Bellarmine Preparatory School, Tacoma, WA

High School Diploma, 07/2023

South Kitsap High School, Port Orchard, WA

High School Diploma, 07/2023

EDUCATION

● [3.76] GPA

● Study Abroad: Morraco, [Education]

● Extracurricular Activities: Premiere Soccer

● Completed AP course in Physic

● 3.76 GPA

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