Customer Service Crew Member
Resume:
Haggai Guillory
Big Spring, *****, TX (US)
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EMPLOYMENT HISTORY
McDonald’s; Crew Member
Nov. 2019-June 2020
Good customer service while taking orders and handling money.
Ensured the food was properly handled and stored.
Front-end cashier/ cash handling.
Ensured the area was clean and up to company standards.
Able to cope with different people and solve problems.
Placed correct orders in bags and passed them out to customers.
Dairy Queen; Crew Member
Feb. 2021- Nov. 2021
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared all food orders within 2-3 minutes time frame.
Assembled food orders while maintaining appropriate portion control.
Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following approved procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Routinely moved and stocked food products weighing up to 30 pounds.
Walmart; Cashier
Nov. 2021-Jan. 2022
Received payments via cash, debit/credit card.
Issued receipts, credits, and changes as needed.
Always maintain a clean work area.
Interacted pleasantly with diverse customer personalities.
Stocked and organized merchandise.
Hotel Settles; Host/Food Runner
Jan. 2022-Sept. 2022
Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
Acting as the point of contact between Front of the House and Back of the House staff.
Communicating food orders to chefs, and paying attention to priorities (e.g., food allergies).
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
Remove dirty dishes and utensils.
Check-in with customers and take additional orders or refill water, as needed.
Inform restaurant staff about customers’ feedback or requests (e.g., when they ask for a check).
Education
High School Diploma
Big Spring High School-Big Spring, TX
Skills
Customer Service
Hospitality
Excellent phone etiquette
Cash handling
Proficient language skills, written and spoken.
References
Daphne Thomas; HR Director
Sharrie Robinson; Duty Clerk
Joseph Dawson; Self-employed
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