Customer Service Less Than quality assistance
Resume:
Samantha Allison
Waitress/Hostess/Busser/Runner
Mansfield, TX 76063
***********@*****.***
• Enthusiastic, outgoing and fashion savvy, professional attitude, proficient at building positive relationships with new and existing customers by offering superior customer service.
• Fixed on exceeding all expectations and building team and customer loyalty.
• Flexible, self-starter, eager to learn, exemplary at juggling multiple tasks and working under pressure.
Authorized to work in the US for any employer
Work Experience
Associate
Burks outlet - Midlothian, TX
September 2017 to Present
I'm a sales associate I run the cash register I also work on straight so I put everything back into the store that comes off the truck greet customers to little tedious tasks constantly moving around the store cleaning the store it's a part-time day job and it just really slow down so I'm looking for something different for nights so I can keep this one in the daytime Waitress/Hostess/Busser/Runner
Chili's - Alamogordo, NM
February 2006 to January 2007
• Handled, monitored, and controlled whole food and beverage operations with flawless proficiency.
• Developed dynamic relationships with customers, staff members, guest, and team organizers.
• Accurately recorded orders and partnered with team members to ensure the highest level of customer service.
• Assisted in record keeping, inventory control, and general bookkeeping.
• Managed telephone communications, reservations, and special events in a professional manner.
• Helped strategize and prepare table set ups for large parties and groups.
• Greeted and escorted all guests with a cheerful and enthusiastic attitude.
• Displayed keenness and knowledge about the restaurant's menu, specials, and products. Waitress/Manager
Pizza Hut - Alamogordo, NM
December 2004 to January 2006
• Achieved cost reductions in food, labor, and inventory.
• Increased profits by 6% and increased sales through regional and local marketing.
• Employed a high energy and professional work environment.
• Promoted extraordinary guest satisfaction for steady repeat business.
• Purchased and controlled inventory with 100% efficiency.
• Trained and mentored 15 subordinates on proper food handling techniques and safety procedures.
• Spearheaded operations at all levels, including hiring and training staff, profit and loss control, local marketing, and day to day operations.
• Ensured that all OSHA and DHEC regulations were complied with, passing all county and state- mandated inspections.
Shift Leader
McDonalds - Alamogordo, NM
March 2001 to December 2004
• Operated a register for cash, checks, and credit card transactions with 100% accuracy.
• Prepared and served food items.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Prepared all food orders within a 2-3 minute time frame.
• Assembled food orders while maintaining appropriate portion control.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
• Stored food in designated containers and storage areas to prevent spoilage or cross contamination.
• Routinely moved and stocked food products weighing up to 50 pounds.
• Received food delivery trucks.
Education
High School Diploma
Academy Del Sol - Alamogordo, NM
2004
Skills
Fast learner (Less than 1 year), Natural (Less than 1 year), POINT OF SALE (Less than 1 year), POS
(Less than 1 year), POS system (Less than 1 year)
Certifications/Licenses
Food handlers \ servers license
March 2018 to March 2020
Additional Information
Skills
• Natural leader
• Skilled problem solver
• POS system knowledge
• Computer literate
• Customer oriented
• Active listing skills
• Attention to detail is beyond reproach
• Self-starting dependable employee
• Fast learner with eagerness to advance
Contact this candidate