Customer Service Machine Operator
Resume:
Lakesha Newell
Sumter, SC
**********@*****.***
Administrative support professional offering versatile office skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Authorized to work in the US for any employer
Work Experience
Machine Operator/Material Handler
Continental Tire - Sumter, SC
January 2022 to Present
Provide machine operator with apex material used to load on varies machines for production as well as weighing raw materials and scrap which is calculated at the end of each shift Rural Carrier Associate
USPS
September 2020 to January 2022
Delivered mail and packages to assigned routes on a daily basis. Dispatcher
GWB Logistics LLC - Sumter, SC
August 2019 to September 2020
Managed schedules for certified truck drivers to deliver merchandise. I also ensured that loads arrived on a timely basis.
Material Handler/Forklift Operator/Machine Operator/Inventory Clerk Continental Tire - Sumter, SC
June 2017 to July 2019
Provide machine operator with apex material used to load on varies machines for production as well as weighing raw materials and scrap which is calculated at the end of each shift. Correctional Officer II
South Carolina Department of Corrections - Turbeville, SC November 2015 to February 2017
Responsibilities
Perform a professional service which provides the safety and security of level 2 inmates within SCDC. Logged in important information, performed multiple security checks and operated assigned units control room.
Accomplishments
I've learned how to multi task in this fast paced environment as well as being able to operate a unit with multiple offenders.
Skills Used
Handling equipment, logging in information, security checks and learning state policy and procedures. Hazard Insurance Processor
Assurant - Florence, SC
September 2013 to October 2015
Responsibilities
Process house,condo,flood and wind insurance loans for high profile clientele. Contact insurance agencies to update renewal information. Fax documents, verify insurance coverages, make and answer multiple phone calls
Accomplishments
Learning how to manage multiple accounts in dealing with mortgage insurance and making payments for the insured was a great accomplishment.
Skills Used
Typing, faxing and other customer service skills were used. Licensed Sales Rep
Safe Auto Insurance Company - Hemingway, SC
2008 to 2012
Established strong relationships to gain support and effectively achieve results.
Licensed in 14 states to sell car insurance
Giving customers quotes and helping them with customer service.
Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.
Selling car insurance policies and taking payments electronically.
Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Correctional Officer
Williamsburg County Detention Center - Kingstree, SC 2007 to 2008
Booked Inmates
• Answer multiple line telephone
• Filing and fingerprinting
• Released inmates, type memos, handled inmate money orders Daycare Administrative Assistant
McFadden Learning Center - Kingstree, SC
2005 to 2007
Provide a safe environment for children on a daily basis.
• Prepare and provide daily meals for participants.
• Assist day care provider with day to day activities and learning competencies for the children.
• Answer incoming/outgoing phone calls
• Registered Children for Day Care services
• Typed memos, scheduling/planning
Utility Worker/Forklift Operator
Georgia Pacific - Russellville, SC
March 2002 to July 2004
Responsibilities
Recycled sawdust for production throughout the facility and operated forklift for warehouse. Accomplishments
Obtained forklift certification and promoted within 6 months after hired to forklift operator. Skills Used
Great safety, utility and equipment handling skills. Housekeeper Supervisor
OCEAN'S ONE (Lands Inn) - Myrtle Beach, SC
June 1997 to March 2004
Inspected rooms, inventory, ordered products, trained new hires, provided guests with hospitality needs and provided help with guest services when needed. Caregiver (Part-time)
Comfort Care - Kingstree, SC
April 2000 to August 2003
Gave care and comfort to Seniors with disabilities. Ran errands, cooked meals and gave medications.
(part time)
Education
High School Diploma
Woodrow Wilson High School - Portsmouth, VA
1993 to 1997
Certificate in Early Childhood Development
Williamsburg Technical College - Kingstree, SC
Some College in Business Administration
Colorado Technical University-Online
Skills
• Computer and manufacturing skills. (10+ years)
• Records Management
• Personal Assistant Experience
• Microsoft Access
• Insurance Sales
• Microsoft Publisher
• Microsoft Project
• Database Administration
Certifications and Licenses
Personal Lines License/ P &C
December 2014 to December 2016
Licensed to sell auto insurance for the state of SC. Touched by me cleaning service/Owner
February 2014 to Present
Provide cleaning services for customer's homes/businesses. Material Handler
July 2017 to Present
Additional Information
Key Skills
Office Skills: Office Management Records Management Database Administration Spreadsheets/Reports Executive Support Travel Coordination
Computer Skills: MS Word MS Excel MS PowerPoint MS Outlook MS Access MS Project MS Publisher FileMaker Pro Windows
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