Customer Service Front Desk, serving skills
Resume:
Kayla Martin
Dunwoody, GA
**************@*****.***
I have 4 + years of restaurant experience as well as experience as an assistant manager, server, shipping director, receptionist, and a salon assistant! I have great communication skills and a reliable and friendly personality. I work really well in a high pace environment, and have had many responsibilities during my previous work experience including:
• serving experience for 2+ years
• taking customers orders
• pre-bussing tables
• handling cash and checking customers out correctly and efficiently
• receptionist
• Greeting members and helping them with their requests.
• Answering any questions, inquires, promptly and kindly
• Answer phone calls and help members with questions, concerns, etc.
• Cash customers out via phone call and in person.
• In charge of responding to all client care emails, daily.
• Help customers understand our program/product and encourage them to buy/try our program/ product.
• Print out order invoices
• Pull product and pack boxes and prepare them for shipment.
• Create shipping labels for outgoing customer orders.
• Placing purchase orders to keep our center stocked efficiently
• Counting store inventory monthly
• Checking off and putting up product.
• Keeping the store presentable, tidy, and stocked.
• Adding/Renewing new members to the
website.
• Train new employees, correctly.
• Make sure all customers receive the most wonderful customer experience! Authorized to work in the US for any employer
Work Experience
Server
A1A Ale Works Restaurant & Taproom - Saint Augustine Beach, FL May 2021 to Present
• greet tables
• take orders correctly
• friendliness and accuracy
• keep up with orders and drinks
• clean tables, and restock after each table.
• multitasking
• money handling
Asistant Manager
Shibboleth Weightloss ministry - Cartersville, GA
June 2018 to July 2019
• in charge of helping guests
• shipping department
• making POS
• taking phone calls
• greeting guests
• cashing customers out
• preparing for class
•
Associate Trainer/Cashier
Panera Bread - Cartersville, GA
October 2016 to June 2018
Front Desk Receptionist
Balance Salon - Dunwoody, GA
Education
High school or equivalent
Woodland High School - Cartersville, GA
August 2014 to May 2017
Skills
• Microsoft word, powerpoint, spreadsheet. (4 years)
• Management
• training
• Sales
• Inventory
• Cash Handling
• Customer Service Skills
• Inventory Management
• Word
• Flexibility
• Team Work
• Problem-solving
• Reliability
• Serving Experience
Contact this candidate