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A servant leader who leverages a broad spectrum of agile knowledge and tools to enable business transformation by connecting leadership with working level teams to deliver value in alignment with corporate goals. With 2 decades of highly transferable experiences as an Agile Coach, Scrum Master, business analyst, trainer, facilitator and continuous improvement specialist I build trusting teams to maximize value delivery.

Experience

Improving July 2022 to April 2023

Principal Consultant (Agile Coach/Scrum Master)

Responsibilities

Lead client adoption of agility by creating a strategy acting as a trainer, Agile/Executive Coach and Scrum Master to ensure successful alignment of delivery team results to product and corporate goals. Development of agile courseware, marketing plans, lead generation. Enhance visibility through community and client engagement.

Accomplishments:

Client Engagement

oCoached Agile Champions to embrace an Agile Mindset to lead teams practicing Disciplined Agile including Scrum and Kanban in a complex real estate environment

oEstablished a measurement scale for agile maturity for Scrum teams

oFacilitated a final retrospective for a cancelled project to identify gaps in process and training that prevented earlier identification of critical risks

oEstablished an Agile Community of practice for Agile leaders and provided content and training on over 20 prepared discussion forums for use post-engagement learning

oCreated a “Problem First” approach for project identification and prioritization of projects

oTrained executives and delivery teams on process and documentation for “Problem First Project” including creating a Project Goal, User Journey Maps, Context Diagrams, backlog development based on creation and acceptance of process flows.

oCreated a Business Process Document template for use in an Agile environment to track delivery in a single living project to guide the lifecycle of the product

As an Improver

oParticipated in growth events including: Trust Pods, development of marketing strategies

oCreated and was invited to remain a part of a weekly study group of internal consultants working towards the highest level of Scrum.org Professional Scrum Master Certification

oCreated presentations for delivery at various events to enhance the company visibility

PokerStars August 2021 to July 2022

Scrum Master/Agile Coach/Trainer

Responsibilities

Scrum master for 2 newly created squads in the Player and Account Management section of a highly-regulated industry to guide their agile journey. Duties expanded to include development of Agile Health Assessment for Squad and product level and coaching scrum masters, product owners/management and leaders to ensure the success of the agile transformation.

Accomplishments:

Identified the existence of a Product Development Vacuum preventing the effective delivery of priority projects

oEngaged senior leaders to remove organizational gaps and impediments

oCreated tools and training material designed to systematically align Company Vision; Key Performance Indicators; product development through project prioritization and development of Minimum Viable Products to maximize the value delivery of software development teams

oDelivered group training with individual follow-up to practice creating Lean Product Canvases; Stakeholder diagrams and User Journey maps to close the gaps

oRe-enforced the concepts of good Product Backlog development and refinement

Revamped Agile Community of Practice to create a meaningful learning experience for Scrum Masters

Curated a collection of training materials for the use by the entire Agile and Transformation Community

Created hopeful & psychologically safe discussions across teams and senior management levels

Barbara Schultz . . . continued Page 2/4

The Everyday Agilist Inc. October 2019 to Present

Agile Coach/Trainer/Practitioner – Contracts at MPAC, In-TAC, Lifelabs, Canadian Tire

Responsibilities- MPAC

Onsite coach to guide Agile transformation & assist Scrum Teams in transforming to Agile software development. Coach scrum masters and their extended teams in the practical & artful practice of Scrum and agile principles.

Responsibilities- In-TAC

Create unique and engaging business agility courses (Agile for Operations; Scrum 101 and Agile for Leadership) and deliver in an online format to In-TAC clients.

Responsibilities- Lifelabs

Engage multiple levels of management to convert Cybersecurity Service Cards into process and procedural documents. Guide teams to use an iterative & incremental approach to process development.

Responsibilities- Canadian Tire Corporation

Scrum master focused on Introducing the Scrum Framework and Business Agility to a Cyber Security team in a novice agile organization. Focus on Product Vision and backlog for a time-sensitive delivery.

Accomplishments

Teach and model:

oLeverage the scrum framework to ensure teams deliver in an Agile manner

oConduct backlog refinement to ensure: epics/stories, tasks and non-functional requirements are defined to appropriate level of detail and understanding to ensure their sprintability

oIntroduced Poker Planning; Relative Sizing and definitions of done and ready to measure velocity

oChanged the dialogue between stakeholders & developer to delight the customer early & continuously

oIntroduced improved planning techniques including creation of elevator pitches and context diagrams

oDirectly engaged with product owner to redefine epic/task and subtask deliveries and move to Jira

oCreated interactive and engaging trainings about the Scrum Framework and Agile Values and Principles

oAssisted continuous delivery teams to develop Kanban boards to minimize Work in Progress

Agile42 March/May 2020

Agile Coach

Responsibilities

Provide organizational support for clients transitioning to agile by aligning the Agile42 Strategy Map™ to their corporate transition plans. Collaborate to transition classroom training online offerings in response to COVID-19.

Accomplishments:

Client coaching toward initial Team Chartering including: Team Identity; Skills Matrix; Teams splitting & right-sizing; Working Agreement; Definition of Done and running successful scrum events

Customer onboarding interviews and preparation of client proposal & recommendations for coaching & training

Successfully co-trained Agile Foundations and Certified Scrum Master training in new online format

Collaborated with co-trainers to leverage training feedback to continually improve the online format

Developed/delivered free webinars to promote Agile42 and guide potential clients on successful remote work

TechInsights April to September 2019

Scrum Master

Responsibilities

Coach a team software development professionals to become a highly productive, cross functional Scrum team. Assist Product Owners in developing and ordering user stories to maximize the value of the product & reduce time to market and align to the. Provide guidance to the team in the application of SAFe for Software as a Service (SaaS)

Accomplishments:

Guided development team & business stakeholders to move beyond feature development to a product development culture to take team beyond the common practice of “Waterfall development in two week sprints”

Led team to recognize the cost of maintaining a “fragile product” and successfully propose/deliver a code refactor

Collaborated with Product Owners & development team to define user stories & break them into sprintable tasks

Guided the product owners in backlog refinement and prioritization to reduce risk and address dependencies

Defined Minimum Viable Product for delivery of internal Patent Analysis tool within 3 months of code refactor

Led delivery team to prioritize, estimate, breakdown and choose user stories while minimizing work in progress

Assisted team members in overcoming trust challenges to become a cohesive team with solid sprint goals

Encouraged cross-functionality and Test Driven Development within the team to reduce testing bottleneck

Enabled team to establish consistent velocity to provide better predictability to stakeholders

Built trust between Scrum Team and management by providing visual boards frequent updates and risk tracking

Partnered with other Scrum Masters to create & deliver play based activities to promote organizational learning

Barbara Schultz . . . continued Page 3/4

Pyxis Great Lakes

Agile Coach and Trainer 2016 to 2019

Responsibilities

Develop Pyxis Great Lakes as an independent cell of Pyxis Technologies. Train & Coach on Scrum Framework fundamentals. Broaden the spectrum of Pyxis branded trainings to include Lean (Toyota) and leadership training offerings. Define a holistic view of Agility with a focus on the intersection of traditional lean & software development.

Accomplishments:

Received ongoing coaching and mentoring from senior practitioners to deliver training independently

Applied Lean Startup Principles (pivot or persevere) and “Agile Organization Wheel” approach to promote transformation spanning Leadership/Operations/Project Teams and DevOps to ensure successful agile adaptation

Developed training program “Agile for Operations” which was eligible for training funding through COJG

Conducted Scrum and Agile training sessions and team coaching for major corporate clients

Patented “Simple CI Process” for continuous improvement initiatives based on Toyota

Bell Canada

Agile Leader/Process and Improvement Specialist (BA) 2007 to 2016

Responsibilities

Drive a Lean/Agile culture by leading repeatable exercises for process design with teams, sponsors and executive stakeholders. Coach individuals and teams through improvement projects by aligning to clear problem and desired state definitions; hypotheses development and testing and delivering results using lea/agile methodology.

Accomplishments:

Led, organized and facilitated Network 3.0 Seamless Access Delivery project aligning Wireline and Wireless teams and processes to eliminate handoffs and reduce cost and cycle time from the delivery of fiber solutions

Led discussions of product roadmap and transformation strategy in network operations and Cybersecurity

Created Visios of Current Mode of Operation to promote smooth transition to Future Mode of Operation (FMO)

Coach project team on lean/agile principals to drive a change embracing mindset

Exceeded 50% reduction target in delivery timelines for new fiber delivery programs

Ran executive sponsored 6 sigma projects to reduce severity 1 tickets; reduce overtime cost by 50 to 90%

Performed Lean Six sigma DMAIC root cause analytics including fishbone diagrams, 5 whys etc.

Noted for documenting Current and future modes of operation to simplify change management communications

Engaged repeatedly by Solutions prime due to ability to clarify business requirements through visio mapping

Experience in business analysis both from the user and IT segments of the operation

Initiated & launched a Continuous Improvement program to deliver 311 projects in 2013 (190% YOY growth)

Drove 2013 Continuous Improvement results of >$12 million in cost avoidance/cost saving and revenue impact

Business Analyst 2005 to 2007

Key Responsibilities

Gather business and process requirements from key stakeholders in projects for the introduction of new product and technology or business improvements. Create training literature for end user communities.

Accomplishments:

Trained and practiced on User driven development practice of “BA Evolution”

Recognized for process mapping and problem resolution through facilitated live and teleconference meetings

Simplified and organized complex technical details into structured user level training material.

Organized a B.A. Evolution community of practice

Produced processes still being consulted, modified and improved as of 2016

Participated in requirement gathering for numerous projects including:

oNew product introduction

oNew IT tool introduction

oIT tool enhancement

oOrder to Cash Initiatives

Ensured clean transition from product creation to long term maintenance

Facilitated project/program redirection discussions

Systems Application Rep/Customer Service Rep 1985 to 2005

Key Responsibilities

Design, and implement PBX Telephony Solutions and provide customized training to call centre and office staff.

Barbara Schultz . . . continued Page 4/4

Education, Certifications and Critical Skills

B.A York University(Economics) with honors, bilingual stream

100 Hours-Coach Specific Training and over 375 accrued coaching hours towards ICF accreditation

AWS Certified Cloud Practitioner 2020

API & Web Service Intro.; Understanding APIs & RESTful APIs Crash Course; Introduction to SQL and MySQL

Masters Certificate in Business Analysis (Schulich School of Business)

Master Facilitator (Facilitation First)

Bell Leadership Pathway Graduate (“Bell University”)

Scrum & Agile certifications: PSM levels I & II; PSPO; PAL- EBM; PAL- E CSM, CSPO, ICP-ACC, ICP-ATF SAFe5 Leading SAFe Certification and completion of SAFE for Teams Training, TKP - Team Kanban Practitioner (Kanban University) Lean Six Sigma Green Belt Certified; Management 3.0 Certification; Agile Certified Coach (ACC); Agile Team Facilitation (ATF); Coaching from the Back of the Room: Team Kanban Practitioner

Critical Skills

Fostering the development of cross-functional teams by building trust and focusing on delivering value

Exceptional written Communication skills including ability to “word smith” documents for powerful impact to facilitate senior/executive decision-making documents to drive consensus

Superior verbal communications skills including: Listening with intent; Powerful questions

Advanced Process Mapping Skills in Visio and Miro

Knowledge of Disciplined Agile, Lean Startup, SDLC, Jira ticketing and reports

Government of Canada Level II Security Clearance

Volunteer Associations

www.thesantamission.ca 2015 to present

BPW-Hastings and Prince Edward 2017 to present

Government of Canada Agile Mentorship Program 2021

www.sashbear.org 2011 to 2016

Barbara Schultz

416-***-****

adytnb@r.postjobfree.com

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