Post Job Free

Resume

Sign in

Customer Service General Manager

Location:
Bowling Green, KY
Salary:
60,000.00 $ k a year
Posted:
August 09, 2023

Contact this candidate

Resume:

Jackie Rampy

Looking for a company to grow my knowledge and skill level and they know that I am a

asset not a liability.

Bowling Green, KY 42101

adytm6@r.postjobfree.com

+1-270-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager

Wendy's of Bowling Green Inc. - Franklin, KY

April 2022 to Present

Everyday aspects of operating a restaurant. Hiring, training, inventory, cash handling, cleaning, closing, opening, prep, sanitation, coaching, developing, follow up and feedback, appraisals, Evals, P-N-L, payroll, customer service, quality control, ordering of food, and firing if needed to. Assistant Manager

Wendy's of Bowling Green - Bowling Green, KY

November 2021 to Present

Cooking, cleaning, opening, closing,

• Supervised employees

• Managed opening and closing restaurant

• Managed nightly cash totals

Pantry Chef

Jack Equus Bourbon Restaurant and Lounge - Louisville, KY January 2020 to November 2021

Cooking, cleaning, preparing, opening. Closing, Food counts . Line cook and supervisor

Diamond's Street Grub and Hops - Louisville, KY

July 2019 to November 2021

Cooking, cleaning, preparing, opening. Closing, food counts. EC.. ran shifts in the kitchen. Line Cook/Prep Cook

Roosters - Bowling Green, KY

June 2014 to October 2019

Cooking. Cleaning. Prep of food, opening. Closing, food counts. Lead Line Cook/Supervisor

Smokey Bones Bar & Fire Grill - Bowling Green, KY

May 2009 to June 2014

Ran shifts in the kitchen, quality of food on line, cleaning, closing. Opening. Prep of food. General Manager/District Manager

Wendy's International - Cincinnati, OH

September 2004 to May 2009

• Managed a 2million dollar annual budget

• Coordinated schedules and assigned team members' shifts

• Responsible for profit and loss control

• Processed payroll

• Hired and trained 5 new hires at a time employees State Regional Director

INTOWN SUITES - Kentucky, Tennessee, Indiana

July 2003 to September 2004

Responsible for the day to day operations, staffing, banking, PNL Statements, budgeting, planning, scheduling, customer service, ordering of food and dry products, performance reviews, coaching, developing and training of all hourly team members and salaried staff members, cleanliness and organization, retraining and or redirecting personnel, disciplinary actions including terminations, documentation and daily paperwork, inventory of food and dry goods, staff meetings and presentations, financial reports and break downs of all line items on PNL statements, reporting of daily numbers and financials to DM and DO, recruiting, responsible for growing sales by 5% over the previous years same week sales through outside marketing and local advertising. Above all making sure every guest and employee have a clean, safe, quality product, in a professional setting with passion and integrity. General Manager

THE OLIVE GARDEN - Nashville, TN

June 2001 to August 2003

Responsible for the day to day operations, staffing, banking, PNL Statements, budgeting, planning, scheduling, customer service, ordering of food and dry products, performance reviews, coaching, developing and training of all hourly team members and salaried staff members, cleanliness and organization, retraining and or redirecting personnel, disciplinary actions including terminations, documentation and daily paperwork, inventory of food and dry goods, staff meetings and presentations, financial reports and break downs of all line items on PNL statements, reporting of daily numbers and financials to DM and DO, recruiting, responsible for growing sales by 5% over the previous years same week sales through outside marketing and local advertising. Above all making sure every guest and employee have a clean, safe, quality product, in a professional setting with passion and integrity. General Manager/District Manager

PIZZA HUT INC. - Nashville, TN

October 1992 to June 2001

Responsible for the day to day operations, staffing, banking, PNL Statements, budgeting, planning, scheduling, customer service, ordering of food and dry products, performance reviews, coaching, developing and training of all hourly team members and salaried staff members, cleanliness and organization, retraining and or redirecting personnel, disciplinary actions including terminations, documentation and daily paperwork, inventory of food and dry goods, staff meetings and presentations, financial reports and break downs of all line items on PNL statements, reporting of daily numbers and financials to DM and DO, recruiting, responsible for growing sales by 5% over the previous years same week sales through outside marketing and local advertising. Above all making sure every guest and employee have a clean, safe, quality product, in a professional setting with passion and integrity. Education

2 YEARS OF COLLEGE in BUIESNESS

WKU - Bowling Green, KY

August 1994 to August 1996

High school diploma or GED

Skills

• Budgeting

• Cooking

• Forecasting

• Accounting

• Communication skills

• Customer service

• Supervising experience

• Restaurant management

• Leadership

• Restaurant experience

• Marketing

• Accounts payable

• Journal entries

• Account reconciliation

• Kitchen experience

• Cleaning

• Balance sheet reconciliation

• Financial analysis

• Writing skills

• Assistant manager experience

• General ledger reconciliation

• General ledger accounting

• Organizational skills

• Financial report writing

• Bank reconciliation

• Sales

• Office Management

• Auditing

• Financial Statement Preparation

• Accounts Receivable

• Payroll

• Microsoft Office, payroll, P-N-L, Human resources. (10+ years)

• Human resources

• Food production

Languages

• English - Expert

Awards

General Manager of the year

July 1999

Pizza Hut General Manager of the year for our Region. Certifications and Licenses

Food Handler Certification

May 2019

ServSafe

March 2019

Groups

Army ROTC

August 1991 to May 1994

Battalion Comander by my Junior Year.

2 Suppireror Cadet Awards 93-94

Captain of the Ranger Team.

Riffle Team.

Cross Country

August 1990 to May 1994

Captain of the BowlingGreen High Cross Country team. Went to state as an individual. 93-94.

Placed 36th overall in 94 of 200 runners

Bowling Green High Football Purples

August 1991 to May 1994

Played varsity football and was a wide receiver and on kick off return. Bowling Green High Basketball Purples

August 1991 to May 1994

Played on the JV Team 91-92

Played on Varsity team on 93-94

State Tournament in 94 went to the sweet 16. Scored 26 points at Rupp Arena. Track

August 1991 to May 1994

Ran the 800 meter.

Won the 800 meter at the Bowling Green High Inventational in 93. Set school record with a time of 2:04.

Went to state in the 800 meter in 93 -94.

Sigma Nu Fraternity

January 1995 to January 1996

Social club on the campus of WKU.

Prom King 1993

Homecoming King for Football 1994

Brown Belt in Martial Arts and MMA



Contact this candidate