ANAND NAIK

Tableau Architect Lead/ Tableau Server Administration

E-mail: adytlq@r.postjobfree.com

Phone: 415-***-****

SUMMARY:

Fourteen plus (14+) years of experience in Software Design, Development, Integration, Implementation, Administration and Maintenance of Business Intelligence and Database platforms.

Proficient in Full Life Cycle Development (SDLC) including requirements gathering/analysis/documentation,data modeling – scripting, design, development, testing, change management processes, testing and through data validation, and production rollover(migration) and release management. Project scope, managing work schedules, project status reporting, project coordination & conflict resolution. Led small to medium projects under minimal direction, estimated project tasks hours, cost and liaised with 3rd party Vendors, anticipated issues & resolved the problems.

Developing Operational, Performance Monitoring and Analytical Dashboards with an excellent grasp of Data storytelling concepts within Tableau. Strong strategic consultative focus and end-to-end delivery of enterprise BI applications.

Collaborated with the Scrum Master, business users, and junior developers to write user stories that are independent and translated into functional specs within the Visualizations, which are negotiable, estimable, small, and testable. Participated in Sprint Planning, Sprint Reviews, Scrum Meetings, and other agile activities. Worked with cross-functional Agile teams, Product ownership and Analyst to deliver within a SCRUM and JIRA framework.

Active Directory Integration with Tableau Server, monitor and support AD synchronization. Managed extracts, data connection maintenance and server's metadata.

Designed & developed Business Intelligence(BI) solutions for dashboards and operational & strategic metric solutions, scorecards,KPIs, scheduled reports, adhoc queries/reports, develop training for end users on BI solutions, business-oriented metadata definitions & support.

Knowledge of Data warehouse concept, Data modeling principles – star schema, snowflake schema, normalization/denormalization techniques.

Experience using tab cmd/TSM command-line utilities.

Used Alteryx, Informatica and SQL for creating Tableau data sources. Hands-on skills and experience in Alteryx Designer, Alteryx Gallery, and Alteryx tools such as Predictive, Parsing, and Transforms. Created and executed workflows using Informatica and Alteryx tool. Used Tableau bridge and Prep.

Engaged with Data Warehouse architectural technical teams to provide complex data requirements for Data Visualization. Data quality to determine the data Model structure, hidden patterns /trends and create Data sources which are re-usable for Power users, extracts optimization, SQL tuning/optimization, performance recording and Tableau Dashboard optimization.

Ability to quickly Analyze, Synthesize and dissect user requirements/ business data needs/ reporting requirements, critically evaluate information gathered from multiple sources and translate them into actionable and creative visualizations in Tableau.

Mastered the ability to design and deploy rich, thoughtful visualization & visual analytics by leading and mentoring Tableau developers, creating functional & technical documentation, provided thought leadership, creative design thinking, best practices and standards for enterprise Tableau environment which rendered UAT &Prod ready Dashboards that are self-sustaining and maintainable.

Good understanding of end-to-end processes, the core client business and IT processes, review process, documenting business requirements, design documentation and process flows to assist the team in implementing technology solutions to meet client needs.

Extensive knowledge in preparing brief synopsis or statement of purpose or reports that communicated the functionality of each dashboard applications concisely and effectively.

Built ad hoc reports and POCs/prototypes for demonstrations. Expertise in Tableau Desktop objects/features like Measures, Dimensions, Folder, Hierarchies, Extract, Filters, Table Calculation, calculated fields, Level of Detail (LOD), Sets, Groups, Geo coding, data blending, extract optimization Parameters, Forecasting, Blending and Trend lines.

Experience with SQL Development – Querying data, creating tables, creating views, stored procedures, Triggers etc.

Created and managed a repository of re-usable data visualization templates and objects/views by collaborating with other developers, ETL teams/DBAs around data/table structures and create self-service Analytics Model for Power Users.

UAT and Business Acceptance Testing, deploy and manage Tableau workbooks by following the Tableau and Corporate best practices and conventions /standards and perform thorough QA review, identify, isolate, and fix bugs before publishing the reports / dashboards to Production/Stakeholders.

Experienced in Java scripts API and Rest API for web embedding and on the web interactivity, and Extract API for Creating and automated refreshing of Extracts.

Administered and supported a standalone and multi-server Tableau server environments including Tableau installations, configuration and administration, content upgrades analysis and planning, user management, content distribution, monitor server activity,security administration, troubleshooting, performance tuning, and general systems maintenance, server security and general system maintenance including Disaster Recovery Plan and making enterprise tableau environment more scalable, available and stable.

Collaborated with DBAs, Data Scientists, Business/Data Analysts, ETL developers, Metadata and BI Delivery Team & Product/Project Managers and Subject Matter Experts (SME) as well as with end users, project stakeholders and support partners to identify needs, strategic goals, resolve gaps between the business requirements and information delivery, data flows and dependencies.

Strong work ethics, positive attitude, excellent negotiation skills, team player with ability to manage a multitude of tasks and issues with excellent interpersonal and communication skills, and capable of exerting strong influence and have an unyielding ownership to produce results.

Domain knowledge in Financial, CPG, HR, Retail, and Insurance.

Education:

Bachelor of Science from Goa University, India in the year 1990.

Technical Skills:

Business Intelligence Tools

Tableau Desktop/ Server8.2/.3/9.0/10.4/.5,2018,2019,2020,2021 Architecture, Administration, Qlik View, MS Power BI, Informatica, JavaScript’s API, MS Excel, SAS, SQL* LOADER, SQL Developer, Cognos, BO, PLSQL Developer, R integration with Tableau, SQL, Google Big Query, Alteryx, Salesforce, Python, SAS Predictive Analytics, DBeaver, DB Artisan

RDBMS

Teradata, Oracle 9.x, Oracle 11g/10g a, DB2, MySQL 4.0, MS SQL Server 2008/2012/2014, MS Access, Netezza, Excel, PostgreSQL.

Operating Systems

Windows 9x/2000/XP, Linux, UNIX

Servers

Application Servers (WAS, Tomcat), Web servers (IIS, HIS, Apache). Windows 2008/2012.

Other Skills

HTML, MS Excel, PowerPoint, Word, IBM Rational ClearCase, IBM Rational ClearQuest, Red Hat Linux, Data warehouse, ETL Development, DB2Server, SDLC, Data Modeling, Server Installation, Tuning, Maintenance, User Permissions.

PROFESSIONAL EXPERIENCE:

North Eastern University, Boston,MA (March 2023– Till date)

Sr Tableau Lead and Data Developer

Environment: Tableau Desktop/Server 2022.2, MS Excel, Informatica, Snowflake and AWS.

Project : Working on Data analysis and the new data integration pipelines for the Global Learning Space and MS Teams Integration Project.

This Project involved very active coordination and working with Vendor for data ingestion in pipelines and develop and oversee building new Dashboards.

Responsibilities:

On premise real-time connections to data sources, develops data extracts and published data sources on Tableau server.Tableau best practices across reporting, develop efficient & high performing workbooks,review troublesome workbooks and data sources for optimization.

Requirement gathering, analysis and documentation for sharing with the development team.

Used Jira and Agile Scrum and DevOps for project management and day to day functioning.

UAT testing, data mapping, data validation using SQL queries.

Defined Group level security and ensured active directory integration within Tableau environment for automated user provisioning, implemented Row level security and the appropriate permission sets for Tableau server log in and security checks.

Perform thorough QA review, identify, isolate and fix bugs before publishing the reports / dashboards to Production.

Reconciled results in data visualizations to accepted sources, extracting information from data warehousing systems using SQL to validate results in Dashboards.

CVS Health, RI (July 2021– Feb 2023)

Sr Tableau Lead and Data Analyst

Environment: Tableau Desktop/Server /10.4/.5,2022,2021.2, MS Excel, Alteryx2019.4, Informatica,

Teradata, and AWS.

Project : Working on Data analysis and the new data pipelines for revamping the needed Tableau data sources in the light of Data migration to Snowflakes and AWS in the Specialty Pharmacy Division Analytics.

This Project involved ad hoc analysis and maintainace,iterations to the existing dashboards and also building new Dashboards.

Used Tableau Content Migration Tool to migrate the dashboards and document migration to test and production sites within Tableau server.

Responsibilities:

Real-time connections to data sources, develops data extracts and published data sources on server.Tableau best practices across reporting, develop efficient & high performing workbooks,review troublesome workbooks and data sources for optimization.

Troubleshoot issues and provide recommendations/fixes for identified issues,continuous improvement, automation of daily tasks such as Data extracts refresh schedule and alerts subcriptions.

Wrote an Optimized SQL code,incorporating a dynamic parameters(parameterized code) for pulling the data in Tableau.

Strong Semantic design experience in Tableau Data Source,Extracts,optimized extracts,Tableau TDSX and data modeling skills. Prepared process flows to work with published Tableau Server data sources on different server instances using Tableau Desktop and web-editing dashboards on Tableau Server.

Determined the data model structure for data quality,find hidden patterns /trends/business insights and create data sources which are re-usable for Power users.

Analyzed and Interpreted the functional needs,Synthesized user requirements/ business data needs/ reporting requirements, critically evaluated information gathered from multiple sources and translated them into actionable, creative and complex visualizations in Tableau.

Amtrak, Washington, DC (January 2020– July 2021)

Sr Tableau Lead Architect (SME) and Alteryx Analyst

Environment: Tableau Desktop/Server /10.4/.5,2019.4,2021.2, MS Excel, Alteryx2019.4, Informatica, DB2, Cognos, Oracle, Teradata, and AWS.

Project : Working on End to End Projects and was engaged in a high visibility assignments in the Analytics & Information Management (AIMs) and Delivered high stake and critical Tableau dashboards for Legal /Finance: NECC Reporting Dashboard ( which was critical to getting Grants from the Feds about $ 25 M) and Pre-Trip COVID-19 Form Report in Production which was a legal compliance issue.

Delivered WIFI Daily Reporting Dashboard, Customer Ontime Performance Dashboard, Amtrak Learning Center Dashboard, Productivity Matrix, Consist Planning Dashboard, EVP/COO Executive Summary Dashboard and Employee Incident Rate Dashboard.

Responsibilities:

Audited the Dashboard Inventory of Amtrak (AIMS) and established best practices around dashboard guidelines/design, development, data security, content management (user, user groups, access and permissions), data sources and extracts refreshers to achieve optimization or rationalization of several dashboards into standard reporting or analytics core domain subject areas.

Identified, translated and documented business requirements into technical and informational solutions which formed the basis for Dashboards developement which were advanced and complex visualization.

Effectively diagnosed, isolated and resolved complex problems/data quality issues pertaining to data and infrastructure capacity-System resource utilization, bottlenecks, and platform capacity sizing.

Successfully executed High Availability for Tableau Project for Analytics& Information Management (AIMs), Tableau Server configuration for high availability, reliability, scalability, and higher performance optimization and monitoring of the Tableau platform. Scalability testing, setup and monitor row-level security, user acces, database authentication and accesses.

Tracked system performance metrics based on Tableau server utilization trends for users, dashboard usage and extracts by monotoring the Tableau Admin Views and workgroup tables which are generated in PosGresSQL.

Amtrak leveraged DevOps from the standpoint of development,testing,and deployment of dashboards or reports to Production and I was part of the collaborative process.

Strong Tableau site administrator skills related to scheduling, folder/project management and user access.

Design, develop, test, and maintain ETL workflows and datasets which are re-useable in Alteryx to be used by the BI reporting tool that can be leveraged and standardized for multiple instances, thus reducing manual manipulation of data and manual hours. Prepared technical specifications and documentation for Alteryx workflows supporting BI reports.

ETL specific for creating datasets (to be used by Tableau Data Extract for BI) write complex SQL queries with multiple joins to automate/manipulate these extracts in Alteryx.

Migrated BO and Cognos existing reports to Tableau with added metrics as per the enhanced requirements.

Translated business logic from one system (Excel, SQL, etc.) into Alteryx in a quick and accurate manner.

Used tools in Alteryx Designer, Alteryx Server, and the tools with Alteryx such as Predictive, Parsing, and Transforms.

Strong SQL experience including joining multiple tables to extract data in a large, complex, and normalized data warehouse .Used Alteryx, Informatica and SQL for creating Tableau data sources. Created and executed workflows using Informatica tool. Created ETL specifications, unit, and system integration test cases for seamless data streaming.

Extensive usage of Amazon web services (AWS) for connecting to the data sources on cloud using Amazon redshift services and on Premise Tableau desktop and server.

Connected to the AWS Redshift directly from Tableau to access cloud data warehouse and quickly perform visual analysis.

Design and Development of Tableau Template,proof of concept(POCs), Dashboards for Computers (Landscape and Portrait modes), Tablets and Mobiles while incorporating the guidelines and best practices.

Identified and prioritized new data sources for data governance and certification within Tableau platform, this included data source planning, content management strategy and process, administration, maintenance, usage monitoring and security requirement.

BI strategy, user enablement and tableau adaption plan to implement a long-term strategy for Tableau platform.

Prepare brief synopsis or statement of purpose that communicated the functionality of each dashboard/Tableau application applications concisely and effectively which added lots of Value.

Perform thorough QA review, Identify, Isolate and Fix bugs before publishing the reports / dashboards to Production/Stakeholders.

Mentor 2-3 Junior Tableau Developers.

WELLS FARGO, CHARLOTTE, NC (Aug 2018– Dec 2019)

Sr Tableau Lead Developer and Analyst

Environment: Tableau Desktop/Server 10.2, /10.4/.5,2018, Oracle 11g, MS Excel, DB2, Oracle, Teradata,

Abinitio.

Project :Data Quality Monitoring (eDQM): Delivered high visibility Reports in the eDQM Data Quality Monitoring and Remediation Team .Worked with the business ( Senior Managers, Product Owners) and the ETL Teams. This Dashboards critically examined the time lags and data issues dependencies in the data quality resolution life cycle.

Responsibilities:

Providing solution directions: Gathering and analyzing business requirements, Analyzed the Data, Underlying Data Model against the requirements and designed/came up with related Metrics/KPIs.Mapping the data against requirements and documentation.

Created a dashboard which gave the details of the Data quality Metrics such as Total Data Quality (DQ) Defects Tickets-Open, Closed and Cancelled tickets. DQ tickets by defect types, status and by triage states. Monthly count and variance of DQ Tickets, Resolution times/ageing of the DQ tickets. DQ Tickets analysis by Domains, Applications, and accountable parties.

Developing KPIs, POCs using Tableau 10.5, decide and visualize the best way to represent the data and what (best) charts forms to be used.

Conducted the meetings with the stakeholders & Business to Analyze, synthesize reporting requirements/ business data needs, critically evaluated information and insights gathered from multiple sources and translated them into actionable, creative, and complex visualizations in Tableau.

Build and publish Tableau reports utilizing complex calculated fields, table calculations, parameters. Created External filter, internal filter and Context filter to improve performance.

Developed interactive data visualizations and developed automated processes for updating content used in standardized dashboards.

Defined Group level security and ensured Active Directory Integration within Tableau Environment for automated user provisioning, Implemented Row Level security and the appropriate permission sets for Tableau server log in and security checks.

PRUDENTIAL, ROSELAND, NJ (Feb 2018– July 2018)

Tableau Architect- Lead Developer and Salesforce Admin

Environment: Tableau Desktop/Server 9.4/.2/10.2, /10.4/.5, Oracle 11g, Salesforce, SAP HANA DB2, DB Artisan 9.5/.6/2016, Cognos.

Salesforce Project 360: Delivered a high visibility assignment in the Global Beneficiary Services of Prudentialorking on End-to-End Projects for the Prudential Group Insurance business with the VP’s, Senior Managers, Product Owners and the ETL Teams.

Project 360 is application on top of Salesforce which is the back end transactional interface for the client services and beneficiary services of Prudential Individual life and Group Insurance businesses globally. The data flowed from Salesforce to the Tableau application.

Responsibilities:

Used SAP HANA -in memory data storage capabilities to pull data in Tableau as some of the Claims related applications required near real time response.

Studied the legacy applications and reports built in Cognos and adopted the logic thereof to develop the Tableau reports and successfully migrated some of the TERADATA.

Data Analysis, Data Modelling with ETL Team, Gathering and analyzing business requirements, mapping the data against requirements/ business data needs/ reporting requirements, and translated them into actionable, fully functional, and complex visualizations in Tableau.

Delivered Enterprise wide highly visible Dashboard for the Global GI Business and Strategy Division.

Actively Participated in the Sprint Planning Process-Defining the scope, cost estimation (work hours) and submitting the Budgets for approval.

Extensively used Sales force Admin console/rights for data validation, unit testing and data preparation in Dev and QA environments

Used Salesforce platform to Data validation,and data quality trouble shooting as the data flowed from Salesforce application to Oracle (data lake).

Provide global day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance usage of Salesforce. Maintained user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security) on the Salesforce platform.

Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.

Understand customer requirements and convert into technical terms.

Develope apex/visualforce/lightning code to meet customer requirements.

Administration, Configuration, Implementation and support experience and worked on Setting up the business users access so they can login to Salesforce using SSO (Single Sign On).

UAT and Business Acceptance Testing, deploy and manage Tableau workbooks by following the Tableau and Corporate Best practices and Conventions /Standards and Perform thorough QA review, Identify, isolate, and fix bugs before publishing the reports / dashboards to Production.

UNITED STATES STEEL CORPORATION (USS), PITTSBURGH, PA (Jan 2017– Jan 2018)

Tableau Specialist Lead - & Alteryx Developer.

Environment: Tableau Desktop/Server 9.0/.2/10.2, Oracle 11g, MS Excel, and Alteryx11.3.

Project: Project: Worked on Organizational Transformation Strategy Flagship Dashboard –The Carnegie Way Maturity Assessment Model which used a Spider/Radar chart not supported/available in Tableau by using Mathematics and Trigonometrical Ratios and USS Inventory 2017- the Flagship dashboard of the Global Sales & OP Management. This dashboard supported the global and users at the VP level and above.

Responsibilities:

Data Analysis, Data Modelling with ETL Team, Gathering and analyzing business requirements, used SQL coding to analyze and transform the data into reusable data sources in Tableau thereby translating business requirements into report visualization and insights.

USS Inventory 2017- the Flagship dashboard of the Global Sales & OP Management. Complex Dashboard (workbook) with 21 Dashboards, over 100 sheets/views and over 100 Calculations each.

Used Alteryx to integrate and transform the data from diverse sources like excel files and other databases.

Designed and developed ETL workflows and datasets in Alteryx, ETL specific for creating datasets (to be used by Tableau Data Extract for BI).

Write Complex SQL queries on multiple tables using complex joins and Prepared technical specifications and documentation for Alteryx workflows supporting BI/Tableau reports and downstream uses.

Responsible for data preparation, data blending, and the creation of data models/sets using Alteryx

Responsible for maintaining documentation of database workflows, requirements, policies, and procedures as they relate to Business Intelligence Reporting

Experience coding and modifying SQL/ETL/Alteryx based on dashboard requirements in Tableau Designing and developing data source, dashboards in Tableau

Alteryx developee activities like Data Mining, Modelling, Structuring, Reporting.

Defining Alteryx governance and deployment standards, and overall best practices enterprise wide.

Experience in implementing proper development lifecycle controls with Alteryx Designer and Alteryx Gallery.

Perform end-to-end Data validation to maintain accuracy of data sets and advance workflow management with proper roles and security roles set up.

Understand SQL Queries in Oracle and redevelop those in the Alteryx Designer and Supported ad hoc Alteryx and Tableau requests from business users.

Translated business process into automated Alteryx workflows and support Alteryx modeling changes.

Other Dashboards include 1) Engineering Assets Revitalization 2) Coatings Dashboard.

Collaborated in a Consultative capacity with all stakeholders to identify, research and qualify data across business functions, and established deliverables/solutions, timelines, and translated these into projects by providing thought leadership, best practices, and standards for enterprise Tableau environment.

Actively Participated in the Resource Hiring Process-Defining the scope, cost estimation (work hours) and submitting the Budgets for approval.

End to end data Visualization’s solutions, POC, Testing and Data Validation for Unit Testing, UAT and final sign off by the stake holder.

FIDELITY INVESTMENTS, SMITHFIELD, RI (May 2016– Dec 2016)

Tableau - Developer

Environment: Tableau Desktop/Server 9.0/.2/.3/10, Oracle 11g, Netezza, MS Excel, PostgreSQL, and Alteryx.

Project: Worked on the Application Rationalization Project, a Fidelity Enterprise wide project Impacting most of the Business Units, by rationalizing investments on Applications and building the Analytical Metrics based on Costs, Obsolescence, Incidents, Change Managements, Investment Posture, Business Capabilities and Technology Remediation.

Responsibilities:

Gathering and analyzing business requirements,thereby translating business requirements into report visualization and insights.

Visualized and designed the Flagship Dashboard –APR TCO Investment Posture and other 15 dashboards.

Collaborated in a consultative capacity with all stakeholders-VPs, Directors and Principals. Developed interactive data visualizations and developed automated processes for updating Content-Data used in Dashboards.

Developed Visualizations using Cross tables, Bar Charts, Pie Charts, Donuts Charts, Maps, Line Charts, Scatter Plots and Combination Chart, Filters, Marking, Drill Down, Hierarchies, Color and Custom Expressions, Actions, Parameters, Filters and Calculations.

Acted as tier one support to build custom Admin views (Dashboard/Visualization) of server usage based on input from support team and service reporting (KPI) by leveraging PostgreSQL.

Used Java scripts API and Rest API for web embedding and on the web interactivity, and Extract API for Creating and automated refreshing of Extracts.

Managed Tableau Platform administration and Internal Web portal FIT Metrics, by using JAVA Scripts API and HTML, adhering to best practices, metadata management, cache/ history management, user management (managed the users, groups, projects, sites, workbooks), scheduling refreshes, content delivery administration and security implementation

GENERAL ELECTRIC COMPANY, ALBANY NEW YORK (Feb 2015 – Jan 2016)

Corporate IT Consultant- Developer/Visualizer and Administration.

Environment: Tableau Desktop/Server 8.3/9.0/.2, Oracle 11g, Teradata, MS Excel.

Responsibilities:

Gathering and analyzing business requirements from clients, providing solution directions according to specifications using Tableau thereby translating business requirements into report visualization, design documents/POCs.

Migrated OBIEE and Cognos based Visualizations to Tableau Environment with enhancements.

Created Dashboards -Contingency & Total Workforce,GTR Performance Dashboard-Global, Lines of Businesses View, Global Functional View, Cycle Time All Hires, Sources of Global Hires etc.

Build and publish Tableau reports utilizing complex calculated fields, table calculations, parameters. Created filter and Context filter to improve performance.

Developed interactive data visualizations and developed automated processes for updating content used in standardized dashboards.

Utilized Data Blending, groups, combine fields, calculated fields, and aggregated fields and spotlighting to compare and analyze data in different perspectives.

The GE company used PeopleSoft 9.2 for their HR ERP analysis and the data was used through Oracle based data mart into Tableau reporting.

Used new Teradata OLAP Connector for Tableau which simplified access to the data warehouse and eliminated the cost, time and security risks of moving data out of the data warehouse for analysis. This Connector for Tableau enables to connect to an optimized business intelligence semantic layer in the Teradata Database that can be optimally leveraged to do visual exploration of the data in Tableau.

Acted as tier one support to build custom Admin views(Dashboard/Visualization) of server usage based on input from support team and service reporting (KPI) by leveraging PostgreSQL.

Defined Group level security and ensured Active Directory Integration within Tableau Environment for automated user provisioning,SAML for security architecture and IIS(Ports) for Web Servers. Managed the users, groups, projects, sites, workbooks, licenses, integration and the appropriate permission sets for Tableau server logons and security checks.

Managed platform admin functionalities standards/ best practices, metadata management, cache/ history management, user management, scheduling, content delivery administration, security implementation, data source configuration, platform environment monitoring and support, product(Tableau) tuning, back up of servers and load balancing techniques to deploy Tableau server architecture to support high availability and scalability.

Upgraded workbook/server functionality on Test, QA, and Prod. Supported and administered all non-production Tableau environments (DEV, QA).

AIG Houston, TX (Mar 2014 – Jan 2015)

AIG: Life and Retirement Division

Business Intelligence Analyst- Developer & Administration.

Environment: Tableau Desktop 8, Tableau Server 8, QlikView, Teradata, Oracle 11g, DB2, MS Excel.

Project:

Collaborated with EDM, C-level executives and senior IT leaders to create dashboards: AIG Term Distribution-Sales Team, Created Life and Retirement Liquidity Dashboards for all the business with respect to Withdrawals, Surrender, renewals and Deposits (NB &Repeat business). Created dashboards for KPI such as Net Income Ratio, Claims Ratio, Policy Sales Growth YTD, Average Claim Time, % of sales Growth-Renewals and NB, Quotas v/s Production etc. and published on Web, desktop, and other mobile platforms.

Responsibilities:

Responsible for client facing, all aspects of BI technology management, and promoting BI awareness. Strategically, this includes evaluation,

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