Medical Billing

KRISTEN SULLIVAN

Bluffton, SC · 912-***-****

**************@*****.***

EXPERIENCE

JANUARY 2017 – PRESENT

Administration manager- Carolina Eyecare Physicians

Coordinate office operations and procedures via preparing payroll, controlling correspondence, designing filing systems, reviewing supply requisitions, and monitoring clerical functions

Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement

Complete operational requirements by scheduling and assigning employees, and following up on work compliance

Secure office staff by recruiting, selecting, orienting, and training employees

Support company operations by maintaining office systems and supervising staff

Design and implement office policies by establishing standards and procedures and making necessary adjustments

Complete the billing portion of insurances accepted

Retrieve monies from insurance and post them to a third-party billing company; Advance MD, CareCredit, Updox, Phressia.

Effectively communicate with all clients at Okatie, Hilton Head, Lady’s Island, Bluffton, and Pooler location

Organize patient records, test results, medical histories and treatments

MAY 2013 – JANUARY 2017

FRONT DESK COORDINATOR, Savannah psychiatry

Precisely completed appropriate claims, documentation, and system entry

Identified and rectified inconsistencies, deficiencies, and discrepancies in medical billing

Maintained strict patient and physician confidentiality

Interacted with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations

Posted and adjusted payments from insurance companies

Evaluated patients’ financial status and established appropriate payment plans

Printed and reviewed monthly patient aging report and solicited overdue payments

JULY 2011-APRIL 2013

FRONT DESK, SAVANNAH PSYCHOTHERAPY CENTER

Welcomed and greeted patients

Answered phones and monitoring faxes, mail, and emails

Scheduled patient’s appointments

Researched questions and concerns from providers and provided detail responses

Maintained strict patient and physician confidentiality

Interacted with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations

Posted and adjusted payments from insurance companies

Identified and resolved patient billing and payment issues

Examined patient’s insurance coverage, deductibles, possible insurance carrier payments and remaining balances no covered under their policies when applicable

EDUCATION

MAY 2008-2010

COLLEGE COURSES, SAVANNAH STATE UNIVERSITY

MAY 2006

HIGH SCHOOL DIPLOMA, Bluffton high

SKILLS

Communicates effectively amongst diverse clients

Resourceful and reliable

Dedicated to educational and professional growth

Knowledgeable in latest medical billing/coding

BLS certified

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