Customer Service Team Leader
Resume:
victor martin
Triangle, VA *****
adytlg@r.postjobfree.com
OBJECTIVES: TO work and support an organization in building and maintaining a thriving and positive culture which allows its employees to learn,and be successful and enjoy their careers. Authorized to work in the US for any employer
Work Experience
Sales Representative
Lowe's - Dale City, VA
May 2017 to Present
production supervisor of entire Tool World Department Production Team Leader
Goodwill of Greater Washington - Dale City, VA
August 2010 to May 2017
Coordinate Both Retail and Production Teams in safety and health plan's and inventory and merchandising, Receiving and sorting Donations, list pricers of all Merchandise. Sterilization of all Donations, and Incidents and theft Reports
Second Shift Supervisor
Williams Lea/Cushman & Wakefield - Chicago, IL
October 2008 to August 2010
Reproduction of All Management Material (in-Houes and off site Presentations) Scanning,Shipping, and receiving of all PDF data.Prioritize work assignments based upon customer needs. DIGITAL REPRODUCTION ENGINEER
FXIE REPRODUCTION ENGINEERS INC. - Chicago, IL
May 2003 to October 2008
Receive and process and maintain all work orders for copier and finishing services.study production schedules and estimates hour requirements for completion of job assignments.Inspect all finished work and ensure all work billed contractile.
OCE MACHINE OPERATOR
MBC PRECISION IMAGING - Chicago, IL
April 2001 to May 2003
Printing of blue prints and coordinate all job in a timely manner,Retrieves items from stockrooms as needed.Explains products and benefits to customers. train all new associates as required. Assistant Office Manager
WELSH & KATZ/GRODON & GLICKSON - Chicago, IL
February 1995 to April 2001
RECEIVE all stacks of bundled mail and distribute to designated areas.pickup outgoing and incoming Federal court filings. mailroom,copy center,fax department,and supply room catering. Education
Associate in Business Administration
kennedy king college - Chicago, IL
September 1976 to June 1978
Skills
• reproduction engineer (10+ years)
• customer service supervisor (10+ years)
• office service coordinator (10+ years)
• Team Leader (10+ years)
• Customer Service
• Room Service
• Linux
Assessments
Customer service — Completed
October 2019
Identifying and resolving common customer issues.
Full results: Completed
Management & leadership skills: Impact & influence — Completed July 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Business math — Completed
March 2020
Using basic math to solve problems in a business context. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
REFERENCES: Available upon request.
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