SONIA HADEED

**** ***** ******** *****, *** Vegas NV 89149 702-***-**** adytja@r.postjobfree.com

OBJECTIVE

I am seeking an opportunity to obtain a position in which my vast experience can be utilized in order to further my career.

SKILLS & ABILITIES

With extensive experience in providing exceptional customer service in a fast-paced environment, my ability to maintain a positive attitude and strong work ethic has strengthened with each position I have held.

EXPERIENCE

October 2017-Current

Waiter, Famous Dave’s

·Responsible for ensuring an enjoyable dining experience while maintaining an excellent level of service

·Take orders and serve food and beverages to patrons

·Complete understanding of menu and current specials

·Cash handling and operating POS system

March 2010-June 2011

Waiter, Johnny Rockets

·Greet guests, receive orders, and handle all customer matters professionally and with the highest level of customer care

·Clean dining room, kitchen area, counters, food preparation areas, and utensils

·Maintain health and safety standards in work areas

January 2008-February 2009

Front Desk Receptionist, Mountain View OBGYN

·Coordinated and scheduled appointments between doctors

·Prepare business correspondence using Microsoft Word, Outlook and Excel

·Responded to customer inquiries

·Received phone calls, took messages for multiple doctors

·Organized and sorted mail distribution for all personnel

·Checked patients in/out

·Collected cash/credit card payments as well as verifying insurance information

January 2007-May 2007

Receptionist, H&R Block

·Maintained front desk organization while greeting and assisting guests

·Answered multiple phone lines while also completing other tasks

·Data entry

·Assisted tax preparers with daily paperwork

March 2005-February 2007

Deli Clerk, Smith’s Food & Drug

·Hot/cold food preparation

·Ensured costs, quality and inventory control through verifying order against invoices, auditing contents of product cases and completing necessary forms and reports accurately

·Represented the store in a positive manner to customers and the public while performing all job duties and responsibilities safely and with accuracy honesty and integrity

VOLUNTEER WORK

Salvation Army- Assisted warehouse in organizing donation boxes

North Las Vegas Police Department/ACJA- Wrapped gifted toys for underprivileged children and assisted with distributing on Christmas Day

AFAN-Aid for Aids of Nevada- Assisted in the collection of annual AIDS Walk

Goody Two Shoes- Volunteered in collecting donations and funds for providing shoes to underprivileged children

REFERENCES

Rosa Estrada- 702-***-****

Nina Berbari- 702-***-****