MECHELL V. AMOR

PROFILE

- Helped set goals and work

toward achieving them by

educating about various

resources available on the

organization, as the need arises

- Served as a positive social

role-model by supporting

collegues with their involvement

on company.

- Provide excellent and correct

information, working within

guidelines to show our core

values.

- Ability to maintain composure

under the pressure of a

high-volume costumer/guest

calls.

- Provided an environment that

supports constructive feedback

on performance

CONTACT

PHONE:

091********

EMAIL:

adytj1@r.postjobfree.com

HOBBIES

Writing Poem

Dancing

Singing

EDUCATION

JH CERILLES STATE COLLEGE

2014 - 2018

Graduate of Secondary Education Major in English

Licensure Examination for Teacher Passer.

WORK EXPERIENCE

OPTUM GLOBAL SOLUTION - Provider Service Advocate (BPO_ 02/2019–2021

Assist Providers with their questions regarding United HealthCare Insurance for their patients, these includes coverage, policies, guidelines and recommendations.

Help Providers with their Medical.Claims' payments and denials.. Educating them with the the next step forward and best options they're eligible. Was an intern Coach for 3 classes and was promoted to Training Coordinator –I’mresponsiblefornewhireandupskilltrainingclasses and project development and implementation of MnR LOB. TRAINING COORDINATOR - 2022-CURRENT

Responsible for new hire and upskill classes to maintain calibrated process for the specific line of business

Intern Teacher –OJTclassroomteacherinsecondaryschool. SKILLS

Facilitating

Coaching/TrainingManagement

Customer Service Care

Contact this candidate