Customer Service Representative

Shaneka Greer

Memphis, TN *****

adytit@r.postjobfree.com

+1-901-***-****

10+ Years Customer Service Experience

3+ Years Manager Experience

8+ Years POS System Knowledge

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Manager

Family Dollar - Southaven, MS

November 2021 to January 2022

Truck Orders

Customer Complaints

Customer Service

Safe Drops

Timed Schedules

Cleaning and Store Organization

CSR - Customer Service Representative

Circle K - Memphis, TN

September 2019 to July 2021

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Interacted with customers through live chat

• Kept records of customer complaints

• Booked appointments

• Assisted with technical support duties

• Operated the cash drawer

• Took inventory

• Handled billing issues and order inquiries

Education

High school diploma

Central High School - Memphis, TN

August 2008 to May 2012

Skills

• Inventory Control (7 years)

• Microsoft Word (10+ years)

• Retail Sales (7 years)

• Store Management Experience

• Cash Handling (10+ years)

• Food Safety (10+ years)

• Food Preparation (10+ years)

• Management (3 years)

• Laundry (10+ years)

• Sales (10+ years)

• Cooking (10+ years)

• Cleaning Experience (10+ years)

• Custodial Experience

• Live Chat

• Help Desk (3 years)

• POS (8 years)

• Host/Hostess (10+ years)

• Assistant Manager Experience (3 years)

• Serving Experience (10+ years)

• Cashiering (10+ years)

• Payroll

• Kitchen Experience (10+ years)

• Upselling (10+ years)

• Busser

• Microsoft Powerpoint (10+ years)

• Food Service (10+ years)

Certifications and Licenses

Food Handler Certification

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