Ann Harper

**** ***** *****, ***** ****, TX ***** - adytfs@r.postjobfree.com - 512-***-****

Spent the last five years caring for my parents in East Texas. I am back in the Austin area looking for a position which will provide me with career opportunities, professional achievement, and ability to display my capabilities.

Education

Bachelor of Arts in Psychology

Texas State University

2010

Post-Graduate

William James Study Abroad Scholarship

Oxford University

2006

Work Experience

Cosmetics/Consumables

Walmart - Round Rock, TX

May 2022 to Present

Working in cosmetics and consumables

Merchandising, Cashier - Tractor Supply

Tractor Supply - Livingston, TX

2020-2022

Responsible for unloading truck, product placement, merchandising and cashier duties, as well as promotion of personal credit card, and customer loyalty accounts Cashier, Merchandising

Lowe's - Livingston, TX

2017-2020

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales using a cash register. Inputting, accessing, modifying, or outputting of information, and the use of a handheld device.

Sexual Assault Accompaniment Specialist

Safeplace Austin

2015-2017

Support victim before, during and after the SANE Exam. Work side by side with nurse as she collects DNA evidence. Serve as a resource to answer questions about exam, explain medical procedures, follow-up testing, legal terms, and procedures. Working with survivors to support and help the victim process emotions and concerns, while validating hers/his reactions. Catering Supervisor

Chartwell's, Texas State University

2002-2008

Responsibility of ensuring well-planned and smoothly executed events through the Campus Catering Department in Dining Services. Maintaining sensitive communication to a diverse range of university clients, guests, students, department heads, and employees. Impeccable attention to detail. Proficient in conference, meeting, and special event planning. Catering/hosting multiple events on and off campus of over 3,500 guests, generating up to $1.2 million annually. Overseeing presidential dinners and affairs. Gallery Event Coordinator - Honors Program

Texas State University

2004-2007

Assisting with student registration, daily office administration, as well as, promoting the Honors Program at various functions. Planning and coordinating high visibility events ranging from art openings to special guest speakers/lecturers.

Catering Director

Panache Catering

1997-2002

Forecasting of business volume to determine resource needs. Developing and marketing plan to promote catering business. Preparing and planning for catering department events including labor costs, food cost, transportation, setup, and clean-up activities. Hire and train staff on catering process and policies. Implementing company policies regarding quality of products and services offered. Sexual Assault/ Domestic Violence Hotline Advocate Hays Caldwell Women’s Center

2002-2010

2004 - Chris Banbury Advocate of the Year, 2006 - Sexual Assault Advocate of the Year, 2005 - Hotline Volunteer of the Year. Answering Hotline calls, calling for appropriate help, giving information. support and guidance. Accompanying victim to hospital during SANE Exam. Manager

Louie's 106

1992-1997

Managing operations generating up to $2.3 million. Advise owners regarding workforce planning, job design, recruitment, and selection processes for 100's of employees. Improving customer count to 20%, cutting food costs up to 6%, and increasing profits up 14%. Adhering to all applicable laws, statutes and regulations relating to HR Management.

General Manager

8.0 Restaurant and Bar

1985-1990

Managing operations generating $5 million per year. Held responsibility for developing and forecasting of staffing requirements, meeting ongoing seasonal demands, daily and weekly accounting for sales. Forecasting of all departments (bar, kitchen, floor sales, inventory, cost of goods and labor). Maintaining cost at 20%, labor at 10% and liquor at 30%. Salon Manager, Aveda Concept Salon

Hollis Jordan and Co.

Houston. Texas

1990-1992

Confirming and setting of appointments for hair and nail clients. Ordering product and maintaining inventory of salon boutique.

Certifications and Skills

Certificates and Accreditations: Certified Crisis Prevention and Intervention Business Skills: budgeting, merchandising, restaurant management, labor cost analysis, recruiting, forecasting, event planning, catering, financial analysis, financial planning, planograms, leadership, management and supervising experience, sales, payroll, financial report writing, process improvement Office Skills: Skilled in the use of the Microsoft Suite of products, skilled in the use of office equipment including copying machines, fax machines, calculators.

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