Customer Service Business Development

Veston Combs

******.*****@*****.*** 1-513-***-**** 1 Florence, KY 41042

Summary

Highly experienced and dedicated Manager with a proven track record of overseeing high-traffic establishments. Skilled in effectively managing large, diverse teams of culinary and service personnel, with a strong focus on back-office operations and dining room performance. A reliable and hardworking professional with exceptional training abilities and a team-oriented mentality. Seeking an entry-level Management position to launch a successful career while contributing to company goals. I also have 20+ years of restaurant management.

Skills

●Customer Service

●MS Office Suite (Word, Excel, PowerPoint)

●Action Plan Development

●Quality Assurance

●Management

●Warehouse Management

●Inventory Accuracy

●Warehouse Organization

●Logistics Oversight

●Forklift Operations

●Policy and Procedure Enforcement

●Logistics Management

●Schedule Coordination

●Workflow Coordination

●Employee Counseling

●Supply Inventory

●Safety Procedures

●Staff Supervision

Shipping and Receiving

Experience

06/2021 - Current

AquiSense Technologies, Erlanger, KY Inventory Specialist, Logistics

●Participated in physical inventory counts to ensure accuracy and up-to-date information.

●Coordinated inventory, stocking, and ordering activities for optimal operations.

●Conducted scheduled inventory counts and supply audits.

●Performed inventory cycle counting and promptly identified discrepancies.

●Updated status reports by entering information into the system.

●Oversaw efficient receiving and inventory management to maintain optimal stock levels.

09/2017 - 06/2021

Speedway Gas Station, Florence, KY General Manager

●Developed production commitments and product timetables based on sales forecasts and consumer trends.

●Directed safety operations and maintained a clean work environment in compliance with FDA and OSHA requirements.

●Complied with company policies and government regulations to prevent rule violations and protect the organization.

●Built and maintained loyal, long-term customer relationships through effective account management.

●Assisted with project execution and provided valuable recommendations for process improvement.

●Negotiated logistics costs and successfully managed expenses within the established budget.

●Established and maintained professional relationships with carriers, warehouses, customers, and sales force.

●Tracked monthly sales, generated reports for business development planning.

●Managed inventory levels and proactively conducted corrective action planning to minimize long-term costs.

03/2007 - 09/2017

Walgreens, Cincinnati, OH Shift Supervisor

●Mitigated business risks by working closely with staff members and assessing performance.

●Improved productivity initiatives by managing budgets, accounts, and coordinating schedules.

●Resolved customer complaints and promptly reported issues to senior management.

●Conducted equipment maintenance to support operational goals.

●Conducted cash counts during shift changes and closings to determine discrepancies and prepare bank deposits.

●Effectively handled escalated customer concerns and emergencies in the absence of managers or supervisors.

●Optimized department productivity by strategically positioning skilled staff throughout shifts.

Education and Training

Leonardtown High School, Leonardtown, MD High School Diploma 05/1985

References

Available upon request

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