Customer Service Desk Coordinator
Resume:
Rebecca Poole
N. Las Vegas NV 89031
**************@*****.***
QUALIFICATIONS
Medical, nurse recruiting, staff coordinating, executive search, and time management. Strong customer service background and telephone etiquette. Skilled in verbal and written communications. Professional appearance and standards.
PROFESSIONAL EXPERIENCE
Sunrise Hospital
3186 S. Maryland Parkway
Las Vegas, NV 89109
Supervisor: Lucy Vela
November 15, 2004 – October 2017
Primary Function for staff coordinator
Nursing Staffing for the entire hospital
Maintaining the proper nurse to patient ratio according to census for each floor
Close contact with floor supervisor for any extra needs (sitters, certified nurse assistants)
Weekly staffing projections for each floor/unit
Updates on licenses and credentials on each nurse.
Primary function for Perioperative Desk Coordinator
Scheduling pre-op appointments.
Checking doctor’s orders for proper signatures, consents, and post-op orders
Scanning orders to the pharmacy for medications that are need for surgeries
Answering incoming calls, making outgoing call to doctor’s offices, hospitals, and patients
Assisting nurses as need to prepare patients for surgeries
Education
Spring Arbor College, Spring Arbor Michigan
Western Michigan University
Omaha College of Health Careers
Southern Nevada Community College
Computer Skills
Window 10, 8, Vista
Meditech
Reference Available upon Request
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