LaVette Guice

Medical Administrative Assistant

Warren, MI 48089

adytdr@r.postjobfree.com

+1-313-***-****

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship. To be able to use my organizational skills, educational background, and ability to work well with people.

Authorized to work in the US for any employer

Work Experience

Medical Administrative Assistant

Ascension - Detroit, MI

2017 to May 2023

• Creating physicians schedules to include clinic time, time off, clinic rotations and vacations.

• Scheduling, cancelling, rescheduling of appointments and confirming appointments for new and existing patients.

• Giving patient directions on how to get to their appointment.

• Inform patient where to check in and what to bring to appointment (i.e. medical records, deposit, referrals, insurance card, etc.).

• Processes new patient paperwork.

• Answers incoming calls. Assists the caller or routes the call as appropriate. Takes messages, answers questions or directs calls to the appropriate person as needed.

• Processes pre-authorizations on required medicines and medical consents.

• Completes insurance verification.

• Accepts and processes patient and insurance payments.

• Fulfills front desk reception and check out functions as needed.

• Schedule tests and procedures according to Physicians.

• Assists with special projects as situations demand.

• Obtain signatures from physicians for patient medical/surgical supply requests.

• Complete disability paperwork that comes in for the patient.

• Complete FMLA paperwork that comes in for the patient.

• Obtain authorizations for patient imaging.

• Obtain authorizations for patient surgical procedures.

• Schedule or provide patient with imaging requests.

• Prepare return to work form for physician to sign for patient.

• Handle and sort incoming mail.

• Prepare medical record requests. Obtain postage when needed.

• Cover for staff during vacations as directed and needed.

• Coding using ICD9 and ICD10

• Other duties as assigned.

Medical Accounts Receivable Specialist

Robert Half Staffing Agency

January 2015 to October 2017

• Collect, post, and manage patient account payments.

• Submit claims to insurance.

• Prepare and review patient statements.

• Review delinquent accounts and call for collection purposes.

• Process electronic and paper payments from insurance companies.

• Maintain strict confidentiality.

• Code patient services and enter into computer.

• Sort and file paperwork.

• Ensure healthcare facilities are reimbursed for all procedures.

• Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding.

Medical Receptionist

Manpower

2014 to 2015

• Maintained Front Desk and Lobby

• Performed all aspects of appointment scheduling/rescheduling of patients

• Contacting patients that either requested call backs, for scheduling or no shows

• Performed all payment processing task

• Processing patient data such as treatment records and related insurance information

• Coding a patient's diagnosis along with a request for payments from the patient's insurance company

• Obtain signatures from physicians for patient medical/surgical supply requests.

• Complete disability paperwork that comes in for the patient.

• Complete FMLA paperwork that comes in for the patient.

• Obtain authorizations for patient imaging.

• Obtain authorizations for patient surgical procedures.

• Schedule or provide patient with imaging requests.

• Prepare return to work form for physician to sign for patient.

• Handle and sort incoming mail.

• Prepare medical record requests. Obtain postage when needed.

• Cover for staff during vacations as directed and needed. Medical Receptionist

Express Personel

2013 to 2014

• Obtain signatures from physicians for patient medical/surgical supply requests.

• Performed all aspects of appointment scheduling/rescheduling of patients

• Complete disability paperwork that comes in for the patient.

• Complete FMLA paperwork that comes in for the patient.

• Obtain authorizations for patient imaging.

• Obtain authorizations for patient surgical procedures.

• Schedule or provide patient with imaging requests.

• Prepare return to work form for physician to sign for patient.

• Handle and sort incoming mail.

• Prepare medical record requests. Obtain postage when needed.

• Cover for staff during vacations as directed and needed.

• Coding using ICD9 and ICD10

Collections Account Representative/Administrative Assistant Accountempts

2012 to 2013

• Taking payments for services rendered

• Setting up hospital appointments

• Estimating cost for a service

• Reassuring patients about services being received

• Taking inbound calls for other departments

• Administrative assistant duties

Collections Account Representative

Asset Acceptance

2008 to 2011

• Produce and submit claims to insurance companies

• Reviewing and appealing unpaid and denied claims

• Verifying patients' insurance coverage

Medical Accounts Receivable Specialist

The Bartech Group

1995 to 2008

• Collect, post, and manage patient account payments.

• Submit claims to insurance.

• Prepare and review patient statements.

• Review delinquent accounts and call for collection purposes.

• Process electronic and paper payments from insurance companies.

• Maintain strict confidentiality.

• Code patient services and enter into computer.

• Sort and file paperwork.

• Ensure healthcare facilities are reimbursed for all procedures.

• Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding. Education

certified in Computer Applications

Wayne State University

September 2002 to May 2003

High school diploma

Laura F. Osborn - Detroit, MI

September 1991 to June 1995

Skills

• EXCEL (10+ years)

• FOXPRO (10+ years)

• MEDICAL TERMINOLOGY (10+ years)

• Athena (6 years)

• Onco (6 years)

• Disbursement

• Data Entry (10+ years)

• Medical Billing (4 years)

• Epic (10+ years)

• Epic (7 years)

• Medical Receptionist (10+ years)

• Insurance Verification (10+ years)

• Medical Scheduling (10+ years)

• Medical Records (10+ years)

• Triage (10+ years)

• Patient Care (10+ years)

• HIPAA (10+ years)

• Front Desk (10+ years)

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