Administrative Assistant Front Desk
Resume:
LaVette Guice
Medical Administrative Assistant
Warren, MI 48089
********@*****.***
To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship. To be able to use my organizational skills, educational background, and ability to work well with people.
Authorized to work in the US for any employer
Work Experience
Medical Administrative Assistant
Ascension - Detroit, MI
2017 to May 2023
• Creating physicians schedules to include clinic time, time off, clinic rotations and vacations.
• Scheduling, cancelling, rescheduling of appointments and confirming appointments for new and existing patients.
• Giving patient directions on how to get to their appointment.
• Inform patient where to check in and what to bring to appointment (i.e. medical records, deposit, referrals, insurance card, etc.).
• Processes new patient paperwork.
• Answers incoming calls. Assists the caller or routes the call as appropriate. Takes messages, answers questions or directs calls to the appropriate person as needed.
• Processes pre-authorizations on required medicines and medical consents.
• Completes insurance verification.
• Accepts and processes patient and insurance payments.
• Fulfills front desk reception and check out functions as needed.
• Schedule tests and procedures according to Physicians.
• Assists with special projects as situations demand.
• Obtain signatures from physicians for patient medical/surgical supply requests.
• Complete disability paperwork that comes in for the patient.
• Complete FMLA paperwork that comes in for the patient.
• Obtain authorizations for patient imaging.
• Obtain authorizations for patient surgical procedures.
• Schedule or provide patient with imaging requests.
• Prepare return to work form for physician to sign for patient.
• Handle and sort incoming mail.
• Prepare medical record requests. Obtain postage when needed.
• Cover for staff during vacations as directed and needed.
• Coding using ICD9 and ICD10
• Other duties as assigned.
Medical Accounts Receivable Specialist
Robert Half Staffing Agency
January 2015 to October 2017
• Collect, post, and manage patient account payments.
• Submit claims to insurance.
• Prepare and review patient statements.
• Review delinquent accounts and call for collection purposes.
• Process electronic and paper payments from insurance companies.
• Maintain strict confidentiality.
• Code patient services and enter into computer.
• Sort and file paperwork.
• Ensure healthcare facilities are reimbursed for all procedures.
• Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding.
Medical Receptionist
Manpower
2014 to 2015
• Maintained Front Desk and Lobby
• Performed all aspects of appointment scheduling/rescheduling of patients
• Contacting patients that either requested call backs, for scheduling or no shows
• Performed all payment processing task
• Processing patient data such as treatment records and related insurance information
• Coding a patient's diagnosis along with a request for payments from the patient's insurance company
• Obtain signatures from physicians for patient medical/surgical supply requests.
• Complete disability paperwork that comes in for the patient.
• Complete FMLA paperwork that comes in for the patient.
• Obtain authorizations for patient imaging.
• Obtain authorizations for patient surgical procedures.
• Schedule or provide patient with imaging requests.
• Prepare return to work form for physician to sign for patient.
• Handle and sort incoming mail.
• Prepare medical record requests. Obtain postage when needed.
• Cover for staff during vacations as directed and needed. Medical Receptionist
Express Personel
2013 to 2014
• Obtain signatures from physicians for patient medical/surgical supply requests.
• Performed all aspects of appointment scheduling/rescheduling of patients
• Complete disability paperwork that comes in for the patient.
• Complete FMLA paperwork that comes in for the patient.
• Obtain authorizations for patient imaging.
• Obtain authorizations for patient surgical procedures.
• Schedule or provide patient with imaging requests.
• Prepare return to work form for physician to sign for patient.
• Handle and sort incoming mail.
• Prepare medical record requests. Obtain postage when needed.
• Cover for staff during vacations as directed and needed.
• Coding using ICD9 and ICD10
Collections Account Representative/Administrative Assistant Accountempts
2012 to 2013
• Taking payments for services rendered
• Setting up hospital appointments
• Estimating cost for a service
• Reassuring patients about services being received
• Taking inbound calls for other departments
• Administrative assistant duties
Collections Account Representative
Asset Acceptance
2008 to 2011
• Produce and submit claims to insurance companies
• Reviewing and appealing unpaid and denied claims
• Verifying patients' insurance coverage
Medical Accounts Receivable Specialist
The Bartech Group
1995 to 2008
• Collect, post, and manage patient account payments.
• Submit claims to insurance.
• Prepare and review patient statements.
• Review delinquent accounts and call for collection purposes.
• Process electronic and paper payments from insurance companies.
• Maintain strict confidentiality.
• Code patient services and enter into computer.
• Sort and file paperwork.
• Ensure healthcare facilities are reimbursed for all procedures.
• Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding. Education
certified in Computer Applications
Wayne State University
September 2002 to May 2003
High school diploma
Laura F. Osborn - Detroit, MI
September 1991 to June 1995
Skills
• EXCEL (10+ years)
• FOXPRO (10+ years)
• MEDICAL TERMINOLOGY (10+ years)
• Athena (6 years)
• Onco (6 years)
• Disbursement
• Data Entry (10+ years)
• Medical Billing (4 years)
• Epic (10+ years)
• Epic (7 years)
• Medical Receptionist (10+ years)
• Insurance Verification (10+ years)
• Medical Scheduling (10+ years)
• Medical Records (10+ years)
• Triage (10+ years)
• Patient Care (10+ years)
• HIPAA (10+ years)
• Front Desk (10+ years)
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