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Customer Service Rock Hill

Location:
Charlotte, NC
Posted:
August 09, 2023

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JOHNSON MASON

b

THANK YOU FOR YOUR BUSINESS! Tear here and return the lower portion in the provided envelope, making sure the address shows through the window. Retain upper portion for your records. 4502-1859

Past due

$ 88.24

Due Jul 19

=

Total amount due

+ $ 176.50

Current charges

$ 88.26

Due Jul 28

BILL DATE Jul 8, 2023

ACCOUNT NUMBER 4502-1859

CUSTOMER SERVICE / BILLING / SALES / REPAIR

1-888-***-****

- or -

611 from your Comporium Home Phone

ONLINE

Your account is managed online by

adytcu@r.postjobfree.com

QUICK AND EASY PAYMENT OPTIONS

Save the hassle of dealing with travel, postage or paper with these four simple options for paying your Comporium bill.

· Call us to sign up for convenient automatic bank or credit card draft and rest easy. Set it up by calling

1-888-***-****.

· For a smooth and fast way to pay, visit

www.comporium.com; click on the “My Account” tab and enter your account information.

· Use your personal bank to submit electronic payments.

· To make a credit card payment using our automated system, dial 1-833-***-****. Please have your Comporium account number ready.

Disconnection Notice

We appreciate your business and hope this was an oversight. If this bill has already been paid, please disregard this notice. As of 7/7/23, our records indicate that your account has a past due balance. If

$ 88.24 is not paid in full by 5:00 pm on 7/19/23, all unpaid services will be disconnected and you will be required to pay the late payment and reconnection fees indicated below before service will be restored. Additional installation charges will also apply if services are disconnected for 10 days or more. If your account is disconnected due to non-payment, you may be subject to a credit check and deposit to reinstate service.

This notice applies to services that are billed individually or together in any combination on this account. In the case of partial payment, the payment will be applied first to regulated telecommunication services and the remaining unpaid services will be disconnected.

Late payment/reconnection fees:

Internet $35

Account summary

Previous Balance $ 175.18

Payment received on 6/14/23 Thank you! -86.00

Payment received on 6/14/23 Thank you! -.94

Past due balance $ 88.24

Current Charges +88.26

Total amount due $ 176.50

1.5% per month late fee charged on past due balances. Summary of current charges

Late Payment Fee $ 1.32

Internet 86.94

Total current charges $ 88.26

b

When paying with a check, you are authorizing Comporium to either use information from your check to make a one-time electronic fund transfer from your account or process the payment as a check transaction. To avoid disconnection, your Past Due Balance of $ 88.24 must be received on or before Jul 19, 2023.

Past due

$ 88.24

Due Jul 19

=

Total amount due

+ $ 176.50

Current charges

$ 88.26

Due Jul 28

BILL DATE Jul 8, 2023 ACCOUNT NUMBER 4502-1859

JOHNSON MASON

522 ARCH DR

ROCK HILL SC 29730 -5704

P.O. BOX 1042, ROCK HILL SC 29731-7042

COMPORIUM

P.O. BOX 1042

ROCK HILL SC 29731-7042

JOHNSON MASON Includes a past due balance

BILL DATE ACCOUNT NUMBER TOTAL AMOUNT

Jul 8, 202*-****-**** $ 176.50

Page 2 of 2

Late Payment Fee 1. Other Services $ 1.32 Late Payment Fee total charges $ 1.32

Internet Regular monthly service Jul 8 - Aug 7 SERVICE NO. 4502-1860 2. Ultra High Speed Internet $ 86.94 Internet total charges $ 86.94

We have provided definitions for the charges that customers most frequently ask us about and answers to the most frequently asked questions below. Definitions

911 Charge Paid to local government and helps provide for emergency service in our community.

Dual Party Relay Service Charge Assists in funding the relay center that assists the hearing and speech impaired to communicate with telecommunications providers.

FCC Regulatory Fee Collected on TV services for payment to the Federal Communications Commission (FCC).

Federal End User Access Charge Recovers the costs

associated with connecting to a telecommunications service provider’s interstate network making long distance service more affordable to all.

Federal and State Universal Service Charges Applied to the Federal and State Universal Service Funds that make it possible for telecommunications providers to keep local phone rates affordable for all Americans.

Franchise Fee Collected on certain TV services paid to the appropriate city or county franchising authority.

Local Station Charge This charge represents the amount that Comporium pays to the owners of local broadcast stations for the right to carry their stations in our cable lineup. If Comporium does not pay a local broadcast station owner, even though its signals are free over-the-air, we are not allowed to carry its station. We will continue to negotiate with local broadcast station owners to keep the Local Station Charge as low as possible, however, the Local Station Charge may increase as local broadcast stations increase their carriage charges to Comporium.

Frequently Asked Questions

Who do I call before I dig? South Carolina has a statewide system which allows contractors and other utilities to call one telephone number to protect buried utilities from becoming damaged by digging or excavating. Call 1-888-***-****. Individuals may call the Repair Service number on the front of this statement before you do any of the following: planting trees, trenching, digging fence post holes or drainage ditches, drilling or boring, soil ripping, grading, etc. How do I report service problems? For most repairs, call the number listed on the front of this statement . See Page 1 of your telephone directory for other repair service numbers and a checklist to use before reporting telephone problems. What does the beside some charges mean? These are non-deniable charges. These charges cannot be denied and failure to pay these charges will result in the termination of these services and/or collections procedures but not in the disconnection of your local telephone service. Failure to pay these charges may result in the loss of any bundle discounts. How do I get closed captioning support? To report an immediate technical issue regarding closed captioning, please contact Comporium’s Repair Service by dialing 6-1-1 or the local number for your area.

Written complaints may be dropped off at your local Comporium office; mailed to: Closed Captioning Coordinator, External Affairs, PO Box 470, Rock Hill, SC 29731; faxed to:

803-***-****; or e-mailed to: closedcaptions@

comporium.com.

If you wish to speak to the Closed Captioning Coordinator, you may call the following toll free number: 1-877-***-****

(please note: this number is only for use with questions about submitted closed captioning complaints).



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