Customer Service Sales Representative
Resume:
Ronald David Williams Jr
Orlando, FL 32807
Contact: 407-***-****
adyt9d@r.postjobfree.com
Qualities:
Intelligent, leader, courteous, team player, quick thinker, versatile, well-spoken assertive, honest, determined effective training skills and extensive diversity Training Education:
Graduate of Jones High School
Class of 1997
Diploma
Graduate of Orlando Tech College
Digital Audio, Sound Mastering and Broadcasting
May 2009
Graduate of F.I.R.S.T Institute
Recording Arts and Science
July 2017
Work experience:
Ticket master premier sales representative
Top sales awards
March 1998- April 2001
Time Warner cable marketing representative
Created effective marketing strategies for
HBO, Starz, Cinemax, Showtime, TMC
June 2001-Dec 2003
Dream catchers celebrity liaison
Collected items for charity auctions and built relationships with celebrities July 2003- April 2004
ATT wireless Customer care representative
Customer service. Tech support, place order, phone issue resolution Customer Escalations
July 2006- Jan 2009
CCA (Contact Centers of America)
Outsourced Customer service Lead for Baby to Bee Company November 2010-June 2014
New Covenant Baptist Church
Media department supervisor
Overseeing all media A/V and internet. Trained all Media staff Plays, Concerts, Revival, Weddings
January 2001-July 2013
Optum
Member services liaison
Scheduling consultations with Board Certified Doctors November 2014 Mar 2015
Walgreens
CPO TEMP
Pharmacy Resolution Specialist
November 2015 February 2016
November 2016 February 2017
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