VICTORIA CASTELLANOS
*************@****.*** 240-***-**** Hyattsville, MD 20785
Summary Successful sales professional with 12+ years experience in large-scale food and retail environments. Implements cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P&L, merchandizing, staff management, loss control, and inventory management initiatives.
Skills
• Executive team leadership • Budgeting and finance
• Inventory report generation
• Team liaison
• Client/Vender relations
• Strong verbal communications
Experience Giant Foods Landover,
MD
Deli Manager
8/2008-current
• Administrated daily operations to ensure policies are adhered to and understood by staff members .
• Planned and executed floor merchandising initiatives in collaboration with merchandise management.
• Ensure department is prepared for internal audits through analysis/preparation of quality insurance and inventory statistics.
Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Successfully increased employee retention by creating a positive work environment in 6 stores.
• Cultivated strong businesses relationships with customers to drive business development.
• Managed operational cost by spearheading inventory control.
• Administrated processes such as bookkeeping.
Mc Donald's Harlington,
TX
Shift Leader
3/2006-8/2008
• Administrated daily operations to ensure policies were adhered to and understood by staff.
• Ensured shift was prepared for proper daily operations.
• Directed training/development of staff to maximize productivity.
• Successfully increased employee retention by creating a positive work environment.
• Cultivated strong business relationships with customers to drive business development. Jack-in-the-box
Harlington, TX
Assistant manager
8/2002-3/2006
• Administrated daily operations to ensure policies were adhered to and understood by staff. Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Successfully increased employee retention by creating a positive work environment.
• Over saw opening/closing operations for store in compliance with current policies/procedures.
• Managed operational cost by spearheading inventory control. Circle K Harlington, TX
Assistant Store Manager
8/2001-8/2002
• Administrated daily operations to ensure policies were adhered to and understood by staff. Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Ensure store is prepared for internal audits through analysis/preparation of quality insurance and inventory statistics.
Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Over saw opening/closing operations for store in compliance with current policies/procedures.
• Successfully increased employee retention by creating a positive work environment.
• Planned and executed floor merchandising initiatives in collaboration with merchandise management.
• Managed operational cost by spearheading inventory control and setting wage targets.
• Administrated processes such as cash deposits, bookkeeping, accounts payable/accounts receivable. U-save Scottsbluff, NE
Customer Service Manager
9/1998-8/2001
• Administrated daily operations to ensure policies were adhered to and understood by staff. Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Ensure store is prepared for internal audits through analysis/preparation of quality insurance and inventory statistics.
Directed training/development of staff to maximize productivity and revenue potential through development of a sales team.
•
• Successfully increased employee retention by creating a positive work environment.
• Over saw opening/closing operations for store in compliance with current policies/procedures. Education and Training National Registry of food safety professionals Orlando, FL Food safety Certified Manager
2002,2007,2010, 2015, 2020
International Correspondence Schools Scranton, Pennsylvania Diploma- Animal Science
1999
Home School Scottsbluff, NE
Diploma -General Education
1996
VC