Summary

Highly self-motivated and goal-oriented professional who has demonstrated success in implementing and maintaining new, renew Network infrastructure to establish and improve business functionality with positive impact on the bottom lines. Offer 5-years track record demonstrating strong Microsoft Windows and Servers, Cisco router and switch configuration, T-shooting skills, PBX call pilot, IPPBX, Android and Mac operating system.

Highlight of Qualifications

Operating System:

Windows 7,XP,8,MAC OSX,Citrix XenDesktop

Office 2010,Office2013,Office 365,Word,Excell,Outlook,PDF,

Server: Windows Server 2008R2, 2012R2, Exchange server 2012, Active Directory, CentOS7

Routing: Access-list, RIPv2, EIGRP, OSPF, BGP, MPLS-VPN, IPsec VPN, GRE tunneling & QoS

Switching: VLAN, Spanning-tree, Access-list, VTP, rapid Spanning-tree and trunking protocol

Telephone Technology: PBX, IP PBX, Asterisk,VOIP

Firewalls: SonicWALL TZ, Juniper SSG, Cisco ASA 5505 s

Routers: 6500e series45oo series,2811,, 1800

Switches: 2960, 3550,3560(poe), 3750

Virtualization (ESX 6,VMWare)

Professional Experience

January 2017 – Present

Director- Bhuiyan Limited (Platinum Connector brand)

Toronto, Ontario, Canada

Support customer inquiry related to Technical aspects of the Communication Network related items being sold

Manage Staffing and overlooking day to day operation

Closely monitor the sales performance and optimize advertising to ensure maximum exposer to the end customer

Liaise with various third party (ie: Accounting, tax filing, Tax payment, Vendor management etc) to maintain a smooth operation

Manage suppliers and inventory for the global markets ( Canada, USA and EU )

Travel to international trade shows to project future advancement of the company

May 2020 to August

Support- DATA Center technician

Microsoft, Toronto, Ontario

GDCO- Web based ticketing system to run day to day operation and writing notes before completing the task

Break FIX – Troubleshoot and Replace Gen7 and Gen6 servers SSD, DIMM, FPGA, Processor, power supply, fan, Motherboard, Network card. Server OS run from network and USB SMTK, Used PUTTY to troubleshoot hardware issues and status

Cable- Fiber optic cable LC-LC, QSFP, AOC, DAC connector clean up, test, Optics ADVA port and SPAN connection clean up and reseated to the port, Used PhyNet Web solutions to troubleshoot device and Cable connection and related issues. Run FCS web application to close ticket

Deployment- OOB and MOR (device, Cable, Patch panel, power supply, device and cable labeling. Remove defective network device and install Server and switches)

Power Supply- troubleshoot power striping for PMDU and verified console connectivity

Testing Device- FLUKE Spectrum, VeEX tester, testing optics for functionality, link speed, errors, cleaned LC-LC and Adva QSFP Inphi optics

Oct 2016- March 2017

Consultant - Network Refresh project

Home Depot

Upgrade entire Home-depot old network infrastructure to newest model

Label MDF & IDF cable and mark Critical cable

Remove old network device and install HP ARUBA MDF and IDF switches

Install Indoor and outdoor AP and verify connectivity

Check all network module, Register, Printer, Computer for online connectivity

Communicate with HP support line for troubleshooting

Write change report and including device IP and Mac address

January 2016 – October 2016

Consultant - Myprint Project

HP INC @ RBC

Up great OS of HP Single function (SFP ) and Multifunction (MFP) printer

Verified Configuration before deploying software push

Used Web jet admin (Web based Application ) to do software push to the printer

Used Blue Jez admin to create terminal and device record

Installed Hardware SR25 to SFP printer

Monitor Hardware health and software performance on WebJet admin

Support end user to configure and use of Myprint on premises

Troubleshoot Network connectivity on the SFP and MFP printer

August 2015 – October 2016

Consultant

Teksystems (HP and Economical Mutual Insurance), Toronto, ON

Install configure and troubleshoot IP PBX

Troubleshoot Toronto School district board telecom system

Seneca Collage data center cable management

POS Installation and Support

Configured ASA 5505 Firewall setup for SSL VPN connection

Network cable (Straight or crossover cable ) setup for Commander CI and Ruby CI and Topaz

Connect printer and Display Poll to Ruby CI and controller CI

Install IOS (overly) on Controller and Ruby CI

Database backup to the backend Computer

Support end user to configure and use of Touch screen

Configured Department, PLU, Payment, Manu key, created user account and security level

Configured Combo deal, tax rate, restriction and condition

August 2014 – August 2015

Desktop/ Network Support

Paragon Inc, Toronto, ON

Troubleshoot Service calls, contacting and helping clients with system problems

Setup RSA server and VPN technology to support remote client's computers

Setting up static IP's and Port Forwarding to keep communications between office and field staff

Support and maintained in-house computer systems, desktops, and peripherals

Support Installation, diagnose, repair, maintenance, and upgrade all hardware and equipment to

ensure optimal workstation performance.

Troubleshoot problem areas in a timely and accurate fashion and provided end user training and

assistance where required

Installed and configured computer workstations (Win xp, Windows 7,8)and local area networks

Network cable setup for users computer, Nortel PBX,IP Telephone and Audio/Video Equipment

Setup firewall for dual ISP and used load-balancing, failover and redundancy

Support Office2013 word, excel (expert in V-lookup, VBA in excel), Power point, Outlook

Installed and support network printer, network Fax, file server

Configured, test and verify different features of Microsoft Exchange 2013, 2008R2 Active Directory

and created User accounts

Handheld Blackberry, Iphone, IPAD Android IOS and Mac OS

Implemented and monitored local backup and network backup for file server

Desktop support including hardware diagnosed software, and networking connection

Modified internet Brower Firefox and Google chrome security for company applications support

Firewall configured across a multi-vendor environment troubleshoot connectivity and bandwidth of

file server, TZ100 SonicWALL Firewall

Configure and troubleshoot PBX Norstar Callpilote and Cisco IP Telephones system

February 2013 – June 2014

Technical Support

Insite Computer Group, Toronto, ON

Worked in a IT call center environment and supported hardware, software and application server

Used ConnectWise Ticketing system to resolve customer enquiry

RSA remote access tech used to Remotely Resolved ticket assigned Desktop computer & network s, office

2013, office 365, Printers and other communication peripheral

SCCM used in patching and updating, troubleshooting Active Directory, File server, Exchange servers

Configured, monitor and trouble-shoot MPLS,IPSec VPN,GRE tunneling network

Troubleshoot Routing related issues in multisite environment ( EIGRP,OSPF, IBGP,EBGP)

Troubleshoot IP link related issues link failure, configured mismatch, latency, packet drops

Provided support involving Citrix XenDesktop systems, Exchange Server, Windows2008R2 server,

Windows XP,7,8, Network and wireless printers, Wi-Fi connectivity to the network, DNS server

Performed tasks such as system migration, moves, additions to existing systems(Active Directory,

Exchange server, File Server)

January 2010 – December 2012

Network Support/ Technician

Plan Group Inc, Toronto, ON

Installed network devices like Switch, fiber switch

Installed Sun solaria, EMC, HP server

Installed fiber connection from server to network module

Troubleshoot cabling system including fiber cable

Inspects and prepares Ethernet, coaxial, fiber optical cables and multi-pair cables for installation on sites for large-scale clients such as CORUS Entertainment

Carried out cable installations for above-ceiling installation and under-floor cable tray,

entailing over 360,000 feet of Cat 5 Cable, 50 cable pairs, backbone cabling for voice, and

Fiber optic cabling per floor

Troubleshoot cable systems and hardware by identifying and repairing coaxial cable systems, connecting equipment and fiber optic systems for

Hewlett-Packard Data Center project for NISAN CANADA- Mississauga

eBay/Kijiji/PayPal – 500 king street

La Roche – 2020 Mississauga Rd

Brookfield building - 161 Bay street

Corus Entertainment Project – Toronto

Education

Ryerson University 2010

Bachelors of Electrical Engineering

Certifications

CCNP (Route &Switch) Cisco Certified Network Professional 2014

CCNA CISCO Certified Network Associate 2013

CCNA Voice CISCO Certified Network Associate 2013

ICSNS Implementing Cisco Storage Networking Solutions 2013

RHCSA Red Hat Certified System Administrator Anticipated April 2016

HP Inc @ RBC

Position

Printer Technician

Employment Dates

07/01/2016 - 10/07/2016

Presently Working: No

Reference

Marcos Oliveria - Senior Technology Manager

Reference type

Exit

Contact Information

416-***-**** (Work)

Project Description

Mohammad was hired as a contractor to support a Pharos Pull Printing project for RBC. The mandate was multi-phased and it involved 1st; the upgrading of physical infrastructure by deploying a new printer and adding a card reader to any acceptable printers; the 2nd phase was to load both MyPrint & Pharos pullprinting software and check for acceptance; the 3rd phase was working with the end users to push to the printer. They were able to validate if they could access the printers for "pull-printing” utilizing the MyPrint application.

Cultural Environment

In the beginning, Mohammad was able to communicate with the team and get to know the various roles. Mohammad requested an explanation of his tasks before he started anything to ensure he could fully meet the mandate.

Job Duties & Technologies

Mohammad was given the responsibility during all 3 phases. Deployment of hardware, installation of software and acceptance troubleshooting as well as providing end user support once the application was deployed.

Technical Performance & Ability

His technical performance was an 8.5/10. He was able to go above and beyond, but sometime he gets side tracked a little bit by trying to create additional efficiencies.

Non-Technical Skills

He is a bit shy and does share his opinion at times but not all the time. He has good communication skills but just needs to come out of his shell a little to improve in this area. No concerns however.

Strengths & Areas for Improvement

If Mohammad understands his mandate, he excelled. An area of improvement is just solely staying on task. The challenge he faced at RBC wasn’t his fault due to access issues but we felt like he got pulled off task sometimes trying to help too many people.

Attendance & Reliability

His attendance was great, no issues. He knows how to prioritize his time with work and family. He gave notice when needed if he was going to be late or scheduled a time that he would be out of the office.

Rehire Eligibility

Yes, absolutely for a similar project like this. Mohammad is a good resource and I’d definitely use him again.

Burton Industries

Position

Field technician

Employment Dates

10/01/2015 - 11/01/2016

Presently Working: No

Reference

Tyler Rodgers - Field Service Manager

Reference type

Standard

Contact Information

403-***-**** (Work)

Project Description

He has worked on several projects with us and they were all done for telecommunication companies. Most of the work Jeff did was cabling and fiber optic related. Additionally he did structure cabling installation for commercial and large retail spaces; this usually consisted of cat5 or cat6 cooper cabling. Furthermore the most recent project that he did for our company was a fiber to the suite project for a high rise apartment building in Saskatchewan.

Cultural Environment

Jeff was on a contract basis he was either by himself or with a team of 3 people. In his last project with our company he was doing fiber optic installation for a large apartment building in Saskatchewan. He was one of the lead technicians on this project and was looking after 5 other technicians that were working on the team with him.

Job Duties & Technologies

He was responsible for cabling installation and repair and molding in apartment buildings and retail stores. He also was terminating and testing all the cable that he installed or repaired on a daily basis.

Technical Performance & Ability

Jeff was one of the best resources I have ever worked with. I really liked when Jeff worked with us because he was very personable and would always get along with any of the customers of colleagues that he worked with on a weekly basis.

Non-Technical Skills

He is a very personable guy and got along with the team very easily. I would say that this is one of his strong suits; he was always smiling and loved working in a team atmosphere environment.

Strengths & Areas for Improvement

His biggest strength is definitely his incredible personality. He would never come into work with a bad attitude, everyone that he worked with always loved being on projects with Jeff.

Attendance & Reliability

I never had a problem in this regard; he would always show up on time and didn't mind staying a few hours later to complete a task. I really liked his commitment to the project that he was working on. He would sometimes work on the weekends or stay 3-5 hours later when we needed him. Furthermore if it was his day off and we needed him he would come and help the team out in order to not fall behind on the project.

Rehire Eligibility

Yes If I had the work for him I would bring him back on as a contract. He was one of the best contracting resources that I have worked with in the past couple years.

Additional Comments

He has done it for more than 10 years he would be a perfect fit for this opportunity. When he worked with our company he was doing cat5 and cat6 installation and repair. Additionally he has more than 5 years of experience with fiber optic installation and repair. Lastly on some of the projects he worked by himself so he had to do all the testing of the cat5, cat6, and fiber optic cables.

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