Tracy Curtis
Sulphur, LA, *****, US
adyt63@r.postjobfree.com
Work Experience
Oct-2022 - PRESENT
Red Roof Inns, Inc., Front Desk Clerk
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Greet, register, and assign rooms to guests of hotels or motels.
Review accounts and charges with guests during the check out process.
Transmit and receive messages, using telephones or telephone switchboards.
Make and confirm reservations.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Contact housekeeping or maintenance staff when guests report problems.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Issue room keys and escort instructions to bellhops. Nov-2015 - Feb-2017
Dillard's, Inc., Sales Clerk
Describe merchandise and explain use, operation, and care of merchandise to customers.
Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Clean shelves, counters, and tables.
Inventory stock and requisition new stock.
Greet customers and ascertain what each customer wants or needs.
Exchange merchandise for customers and accept returns. Ticket, arrange, and display merchandise to promote sales. Place special orders or call other stores to find desired items. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Mar-2023 - Mar-2023
Catherines, Inc., Sales Clerk
Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Clean shelves, counters, and tables.
Inventory stock and requisition new stock.
Greet customers and ascertain what each customer wants or needs.
Exchange merchandise for customers and accept returns. Ticket, arrange, and display merchandise to promote sales. Place special orders or call other stores to find desired items. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Jun-2022 - Oct-2022
Days Inn Motel, Front Desk Clerk
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Greet, register, and assign rooms to guests of hotels or motels.
Review accounts and charges with guests during the check out process.
Make and confirm reservations.
Keep records of room availability and guests' accounts, manually or using computers.
Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Contact housekeeping or maintenance staff when guests report problems.
Feb-2020 - Jun-2022
Days Inn Motel, Front Desk Clerk
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Greet, register, and assign rooms to guests of hotels or motels.
Review accounts and charges with guests during the check out process.
Make and confirm reservations.
Keep records of room availability and guests' accounts, manually or using computers.
Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Contact housekeeping or maintenance staff when guests report problems.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Issue room keys and escort instructions to bellhops. Education
2010
Adult Center for Education, High School in Ged
Purdue University, Associate Degree in Business
Administration and Applied Science