Demetria Tiggs

Canton, MI *****

adyt5i@r.postjobfree.com

+1-734-***-****

Authorized to work in the US for any employer

Work Experience

Patient Service Representative

The Corner health center - Ypsilanti, MI

January 2022 to Present

Scheduling appointments checking in and out patients

• Handled emails, inbound calls, and outbound calls

• Interacted with customers through live chat

• Processed customer transactions check insurance Registering new patients faxes scanning Medical Receptionist

Dr Ross Halpern & Associates

February 2020 to August 2021

Checking patients in and out, confirming appointments, Scheduling, filing, scan, verifying insurance, CSP/Receptionist

Block Advisors - Westland, MI

January 2021 to April 2021

Making appointments, answering multiple phone lines, Taking payments, confirming appointment, Worker

AEL Span - Michigan

December 2019 to May 2020

Shipping parts, making kits for the part, stocking, receiving, Warehouse Worker

Amazon Fulfillment Associates

September 2019 to November 2019

Picking stocking, rotating, receiving,

Call Center Agent

iQor - Ladson, SC

January 2018 to June 2018

Answering multiple phone lines,Making payment arrangements, taking payments, Collections, selling product,

Caregiver

Serenity Private Care - Ann Arbor, MI

February 2011 to May 2013

personal care,cleaning

preparing meals,

Customer Service Representative

Kroger Stores - Ypsilanti, MI

September 1997 to February 2010

Answering multiple phone lines, accounting,Replacing schedule, returns, Cashing checks, handling customer complaints, checking in and checking out customers, Call Center Agent

Alorica - South Carolina

May 2018

Stop, transfer, turn on services, repairs, payment plans, answering multiple phone lines, taking emergency calls, and taking payments,

Education

High school or equivalent

Willow Run High School

Skills

• Compass (1 year)

• Food server (1 year)

• Customer Service (6 years)

• Call Center (3 years)

• Bilingual

• CSR (6 years)

• Warehouse Associate

• Picker Packer

• Shipping Receiving

• Unloading

• Shipping

• Order Picking

• Home Care

• Meal Preparation

• Sales

• RF Scanner

• Load & Unload

• Pallet Jack

• Order Picker

• Caregiving

• Cleaning Experience

• Multi-line Phone Systems

• Medical Scheduling (1 year)

• Materials Handling

• Front Desk

• Medical Receptionist

• Medical Office Experience

• Medical Billing

• Insurance Verification (1 year)

• EMR Systems (Less than 1 year)

• HIPAA (1 year)

• Medical Terminology (Less than 1 year)

• Patient Care

• Medical Records

• Data Entry (6 years)

• Epic (Less than 1 year)

• Cash handling

Contact this candidate