Customer Service Data Entry

KRISTINA CANNON

775-***-**** ************@*******.*** CARSON CITY, NV 89706

CAREER OBJECTIVE

Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. EXPERIENCE

OPERATIONS ADMINISTRATOR- SHIPPING COORDINATOR, Carson City, NV Western American Foods, December 2022-June 2023

• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite. Managed daily operations related to international imports, exports including scheduling pick-ups, deliveries, preparing manifests, filing customs paperwork.

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Maintained accurate records of import and export documentation including invoices, packing slips, bills of lading and other related documents.

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CUSTOMER SERVICE REPRESENTATIVE, Carson City, NV

AAA Ultimate Pawn Shop, July 2022-November 2022

Developed expertise in appraising and evaluating jewelry, coins, antiques, musical instruments, and other items of value.

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• Developed strong relationships with clients to grow business networks.

• Generated leads and located opportunities for market expansion and business growth. RETAIL KEYHOLDER, Carson City, NV

SalonCentric (L'Oreal), April 2021-November 2022

• Partnered with store manager to develop and train internal talent.

• Monitored inventory levels and sales to make timely and appropriate requests to maximize store fulfillment.

• Conducted weekly inventory audits to ensure accuracy and prevent shrinkage from occurring. WIRELESS DISTRICT MANAGER, Carson City, NV

Premium Retail Services Inc, February 2016-April 2021 Developed training programs aimed at improving the technical knowledge of employees regarding wireless technologies.

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• Met and exceeded annual sales targets by an average of 45% each year.

• Exceeded sales targets by $90,000+ in 2019, and in 2020. OFFICE ADMINISTRATOR COORDINATOR, Orchard Park, NY Prestige Wine & Spirits, March 2011-January 2016

Maintained an accurate database of client information utilizing various software programs including Microsoft Office Suite.

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Developed efficient systems for record-keeping, invoicing, payroll processing, client tracking and other administrative tasks.

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• Provided administrative support, including filing, data entry and customer service. EDUCATION

BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION CANDIDATE, Carson City, NV Western Nevada College, Expected graduation August 2027 SKILLS

MS Office Suite Intuit QuickBooks International Shipments Accurate Documenting Logistics Coordination Operational Efficiency

CERTIFICATIONS

Public Notary for State of Nevada. Issued Feb 2023. Renewal Feb 2027

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