Customer Service Team Member
Resume:
Chrisity Humphrey
Valliant, OK *****
****************@*****.***
Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
Work Experience
Food Service Shift Manager
McDonalds - Idabel, OK
December 2018 to November 2022
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation Count money and make bank deposits
Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
Establish standards for personnel performance and customer service Investigate and resolve complaints regarding food quality, service, or accommodations Keep records required by government agencies regarding sanitation or food subsidies Maintain food and equipment inventories, and keep inventory records Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner Trainer
PSSI Broken Bow, - OK, United States
October 2016 to February 2022
Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment
Gather and empty trash
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications Strip, seal, finish, and polish floors
Clean building floors by sweeping, mopping, scrubbing, or vacuuming Education
Certificate
Kiamichi Technology Center - Idabel, OK
Skills
• Computer literate using Microsoft software
Experienced overseeing extensive food projects
Maintained low employee turnover and high customer satisfaction Outstanding presentation and negotiation qualifications Self-motivated team member with the ability to achieve deadlines and goals
• Communication skills
• Sales
• Account management
Certifications and Licenses
Food Handler Certification
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