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Customer Service Representative

Location:
Hayward, CA
Salary:
$19-$21
Posted:
August 10, 2023

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Resume:

LR

LEEANNE REHUHER

adyt01@r.postjobfree.com 561-***-**** San Leandro, CA 94577

Reputable Technician with 5 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Cash Handling

Customer Service

Work Task Prioritization

Product Scanning

First Aid and Safety

Verbal and Written Communication

Relationship Building

Batch Processing

Work Planning and Prioritization

Data Entry

Information Analysis

Log Updates

Performance Management

Technical Troubleshooting

Analytical Thinking

Critical Thinking

Teamwork and Collaboration

Flexible Schedule

Microsoft office ( Word, Excel, Powerpoint)

Apct, inc Santa Clara, CA

DRYFILM TECHNICIAN

06/2017 - 10/2022

Packaging, tooling, cleaning, coating and imaging inner layers Pumice scrub, bake, coat and image outer layers, sub layers as well. Clean, bake, coat, and image via fills as well as laser copper via fills. Expose one side jobs to keep copper when sent to etch. Image using Maskless, Nuvogo 680 and Nuvogo 700.

Develop inner, outer, vias, and soldermask.

Develop outer layers, and measure traces. Make sure panel is clean of debris, no under-developed traces.

Expose/ image soldermask, run through developer, inspect for broken webs and pads. Measure pads as well.

Target Boynton Beach, FL

Cashier/Guest Service Representative

10/2016 - 01/2017

Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Welcomed large volume of guests and improved overall customer service. Managed customer complaints and rectified issues to complete satisfaction. Greeted and assisted guests with variety of inquiries, promoting service standards.

Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

Handled payment processing and provided customers with receipts and proper bills and change.

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Summary

Skills

Experience

Invited guests to join loyalty programs and special promotions to stay connected.

Organized and cleaned lobby and reception areas, fostering strong visual presentation.

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information. Collected payments and provided accurate change.

Helped customers find specific products, answered questions and offered product advice.

Serene Care Pleasanton, CA

Caregiver

08/2012 - 03/2015

Following the patient daily health routines

Improved patient outlook and daily living through compassionate care. Laundered clothing and bedding to prevent infection. Maintained clean and well-organized environment for client happiness and safety.

Assisted with meal planning to meet nutritional plans. Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Followed care plan and directions to administer medications. Aided with mobility and independence for disabled individuals and continually monitored safety.

Followed safe lifting and transferring techniques to transport residents. Encouraged residents to participate in activities of daily living to enhance personal dignity.

Monitored vital signs and medication use, documenting variances and concerning responses.

Reported concerns to nurse supervisor to promote optimal care. Assisted clients with maintaining good personal hygiene. Supported bathing, dressing and personal care needs. Palau High School Koror, Palau

High School Diploma

05/2010

REFERENCES l Stasha Mamis 510-***-**** l Laina Peavey 541-***-**** Education and Training

References



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