Tre'vion Ellis
Glendale, AZ *****
adyszq@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Support Desk Analyst (Manager)
Centrada Solutions, LLC - Dallas, TX
December 2020 to May 2023
Develops technical and end user documentation
Compile detail reports using data reporting tools
Independently analyzes customer questions, evaluating various outcomes to formulate a recommendation.
Provides telephone, email, instant messaging, and screen share support
Ticket management via Autotask
Oracle
Setting up accounts and training for new users within Active Directory
Providing technical support across the company remotely Monitoring and maintaining computer systems and network Ability to analyze statistical information and make decisions based on the information provided
Responding in a timely manner to service issues and requests Constantly successfully installed and configured computer hardware, software, systems, networks, printers, and scanners COVID-19 Tester (Traveling agent) part time
OneStaff Medical - Grand Prairie, TX
May 2020 to May 2021
Testing Patients for COVID-19, Stocking medical supplies, and charting medical tests. CNA - Certified Nursing Assistant
KPC Promise hospital of Vicksburg - Vicksburg, MS
January 2019 to March 2020
Patient care
Certified Nursing Assistant
MS State Veterans Home-Jackson - Jackson, MS
December 2015 to December 2018
Responsibilities
Making sure all residents are comfortable, happy, & supplies all of their needs Accomplishments
making my patients smile was amazing !
Skills Used
Feed, bathe and dress patients; Take patient vital signs; Serve meals, make beds ad keep rooms clean; Set up medical equipment and assist with some medical procedures; Answer calls for help and observe changes in a patient's condition or behavior Certified Nursing Assistant
Mississippi State Hospital - Whitfield, MS
May 2015 to December 2015
Responsibilities
Making sure all residents are comfortable, happy, & supplies all of their needs Skills Used
Feed, bathe and dress patients; Take patient vital signs; Serve meals, make beds ad keep rooms clean; Set up medical equipment and assist with some medical procedures; Answer calls for help and observe changes in a patient's condition or behavior Student trainee (administrative and office support)b U.S. Army Corps of Engineers - Vicksburg, MS
May 2011 to May 2015
Public Affairs Office FRONT DESK
Duties, Accomplishments and Related Skills:
I am very experienced in General, Scheduling, Telephone Skills, Typing, and Documentation Skills; Verbal Communication, Written Communication, Dependability, Attention to Detail Skills. Also I am well experienced in collecting and mailing correspondence; Documenting important information as needed, and Forwarding information.
Supervisor: Gregory.C.Raimondo 601-***-****)
Okay to contact this Supervisor: Yes
Education
Bachelor's degree in Nursing
University of Southern Mississippi - Hattiesburg, MS August 2015 to December 2018
High school diploma
Warren Central High School Vicksburg - Vicksburg, MS May 2015
Associate's degree
Bachelor's degree
Skills
• Customer Service Skills (4 years)
• Customer Relations (4 years)
• Certified Nursing Assistant (4 years)
• Medical Assisting (4 years)
• Data Entry (4 years)
• Word Processing (4 years)
• Telecommunications (4 years)
• CNA
• Cna Certified
• HHA
• Home Health
• Driving
• Medical Records
• Vital Signs
• Phlebotomy
• EMR Systems
• Laboratory Experience
• Manufacturing
• Computer literacy
• Warehouse experience
• Customer service
• Patient Care
• Hospital Experience
• Medical Office Experience
• Experience Administering Injections
• Critical Care Experience
• ICU Experience
• Venipuncture
• Military Experience
• Databases
• Computer Networking
• Intelligence Experience
• Quality Assurance
• Medical terminology
• Microsoft Excel
• Windows
• Computer skills
• English
• Customer support
• Google Docs
• Network Support
• Help Desk
• Desktop Support
• Operating Systems
• Active Directory
• Data collection (6 years)
Certifications and Licenses
Certified Nursing Assistant
October 2015 to October 2024
CPR and AED
August 2021 to August 2024
Phlebotomy
April 2019 to April 2024
Secret Clearance
Top Secret Clearance
TS/SCI
Certified Medical Assistant
Certified Medication Aide
State Tested Nursing Assistant
CCMA Certification
Certified Medication Technician
BLS Certification
IAT
Assessments
Delivery driver fit — Proficient
September 2020
Measures the traits that are important for successful delivery drivers Full results: Proficient
Work style: Reliability — Proficient
May 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Familiar
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.