Emmalee M. Lightfoot

**** *** ******

Marion, IA 52302

SUMMARY

Analytical and goal focused with strong experience in data management and reporting. Proven results in the administration of customer satisfaction. Holds a broad knowledge of various systems and functions used in the workplace. Possesses excellent verbal communication skills and performs all assigned tasks with a focus on accuracy and attention to detail. Always a team player promoting positive relationships with peers as well as internal and external customers.

Expertise includes:

SAP

Flat Files - MOCAS

Wide Area Workflow

UID Registry

Analyzer

Shipping without Reference

Teco Reports

Repair Capabilities

Flag Ship

QuickBooks

DoForms

RECAP

Transship

Collins Hot List

DNR

PROFESSIONAL EXPERIENCE

VALLEY PORK, Solon, Iowa 2022- Present

Administrative Assistant

As an administrative assistant I handled a wide variety of tasks on a daily basis. My role required flexibility as my day to day was never the same. I handled the mail that came daily and making sure that it got to the right people in a timely manner, as well as scanning in bills in which needed to be paid. I also pulled hours for the hourly employees, as well as assisting with payroll and writing checks for outgoing bills. I also had part in the production side of the business with inventory tracking, tracking death loss, fill/empty dates, beginning inventory numbers, and sales. I was directly involved in the closeouts of each farm making sure that there were checks and balances with feed tickets, price of purchased pigs, inventory numbers, cull sales along with market sales, and feed ration. I also assisted with immigration paperwork for the Department of Homeland Security with submissions of I-797A forms.

QuickBooks

DNR- submitting Manure Management Plans and annual updates through portal

DoForms

PowerBI

Excel

Seaboard Portal

COLLINS AEROPSACE, Cedar Rapids, IA 2019 – 2022

Logistics Analyst

As a logistic analyst I worked on a government contract managing data for customer returned goods. I supported all of the repairs coming and going from the Collins service center. My role required attention to detail as I was reporting directly to the customer with updated status on repaired units.

SAP

Collins Hot List

Google Suit (O365)

Excel

COLLINS AEROPSACE, Cedar Rapids, IA

Traffic Transportation Coordinator 2019 – 2019

As a member of the Cedar Rapids Distribution Center team my key role is a Traffic Transportation Coordinator. I support a variety of programs including military and commercial shipping. My role involved processing of both domestic and international shipments. My roles required close attention to detail as each shipment entails a different level of knowledge.

SAP

Flag Ship

Collins Hot List

DMCA SIR Portal

Ryder

TMS Portal

CAVS

COLLINS AEROSPACE, Cedar Rapids, IA

Customer Service Technician/Sr. Customer Order Administrator 2018 – 2019

As a member of the Collins Service center team, I play a key role as a Customer Service Technician (Sr. Customer Order Administrator under legacy Rockwell Collins). I support a variety of products including ARC-210 and other communication equipment with responsibilities ranging from processing received equipment to pulling repair status data for reporting and processing completed units for shipment to the customer. My role requires an in-depth knowledge of Collins data tool sets and the versatility to provide backup for fellow team members. Participating in team efforts to review processes in order to improve efficiency and reduce overall processing time. I am routinely tasked with gathering and analyzing equipment repair data to generate Teco Reports, Shipping addresses, and Work in Process status. Collins tools frequently used include the following:

SAP, frequently using t-codes IW52, IW53, YQCUID, VL02N, VA02, DP91, and VK13

WAWF

Analyzer

Business Intelligence

RECAP

MERCY NORTH LIBERTY, North Liberty, IA

Patient Service Coordinator 2017 - 2018

As Patient Service Coordinator I performed a variety of duties including checking patients in and out; providing initial insurance processing and patient co-pays; coordinating appointments - both scheduling and providing reminder calls; and front desk reception and telephone support.

EPIC Software

BRIGHT STAR HOME HEALTH, Madison, WI

In Home Caretaker / Nursing Aid 2010 - 2016

As a Home Caretaker / Nursing Aid with Bright Star Home Health I provided in-home client support. My duties included assisting with cooking, cleaning and laundry. I provided transportation taking clients to and from appointments and on errands. My other duties included ensuring medicines were taken properly, bathing clients, companionship, as well as, walking their dog. In this position I assisted the client with everything needed to conduct their daily living activities.

EDUCATION

Bachelor of Science, Edgewood College, Madison, WI

Studies focused on Education and Psychology

High School Diploma, Verona Area High School, Verona, WI

Youth Apprenticeship Program – obtained Certified Nursing Assistant License

PROFESSIONAL DEVELOPMENT

UID Training

Delivery without Reference Training

Mentorship with Pr. ILS Manager

CCI Training

Power BI training

Production Records

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