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Medical Assistant Call Center

Location:
San Diego, CA
Posted:
August 08, 2023

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Resume:

ALLISON ADKINS

*** **** ****** ******** ***** CA 91932 Phone: 619-***-****

adysxa@r.postjobfree.com

Dependable healthcare administration associate, medical assistant with 13 years of experience with patient records, medical billing, hospital work schedules, and front and back office duties, well rounded healthcare professional, knowledge of policies and procedures. Six Sigma Yellow belt certificate.. Reduced hospital expenses by 13% by implementing new billing methods.

QC KINETIX FRONT OFFICE MANAGER NOV-2022 CURRENT

Regenerative medicine is the place to go when you've been told invasive surgery is your best option, or after you've tried everything to eliminate the pain and immobility of your condition without success. With such a wide array of natural biologic medical treatments available, we make sure to discuss all the therapeutic options with each of our patients. While not all patients may be candidates for all therapies, we will help guide you to make the most appropriate decisions for your particular condition

KAISER GARFIELD POSITIVE CHOICE FEBUARY -2022 CURRENT

Working with different care teams. specialized in full meal replacement, partial meal replacement, or healthy choices. my part in this would be to guide patients along with their first part one and transitioning from. full meals two weeks liquid diet. and taking their labs for electrolytes and creatinine. every two weeks.

Medical weight loss programs can help you achieve your goals. we know we can help you because we have helped over 40,000 san diegans to lose weight, get in shape, and change their lives in one of our medical weight loss programs. whether you are hoping to lose 10 pounds or over 500 pounds, we offer a medical weight management program that is customized to help you lose weight in a way that is right for you. most importantly, we offer you hope.

SDGE POWER OUTAGE OUTRECH SUPERVISOR

-SUPERVISE STAFF AND RESOURCE NEEDS

- HOURLY UPDATED INFORMATION TO THE COMMUNITY

- MEDICAL ATTENTION IF NECESSARY

PSPS, as part of our plan to support customers during public safety power shutoffs, we have established community resource centers in specific communities. these resource centers will open up to residents affected by the power shut off. will have a place to go for information. plus, though have access to water, snacks, ice and mobile phone charging. ps critical facilities. we know how much our customers rely on electric services, especially facilities that provide services that are essential to public, safety, such as hospitals. police and fire stations, communication services, and water providers.

EXPERIENCE

August 2019- January 2022

UCSD HEALTHCARE ORTHOPAEDIC SURGERY

*Managing outpatient clinic flow between multiple providers, orthopedic technicians and the radiology department for patients in the clinic and via telehealth. This includes rooming patients, taking and recording vitals, medication and allergy reconciliation, caring for patient needs while in clinic (i.e. assisting patients with mobility, using the restroom, updating on wait times), preparing patients for exams and X-rays, assisting with minor procedures, discharging patients from their appointments by reviewing orders placed by the doctor.

*(Call center Representative, Incoming outgoing calls, Maintaining professional work ethic in a busy surgery department. With high call volume and multiple. surgery cancellations daily Rescheduling.)

*Education on preoperative joint class, Anterior and bilateral l knee arthroplasty. And hip reconstruction.

Research associate/ medical assistants

UCSD HEALTH SCIENCES - San Diego, CA

March 2018 to June 2019

Mother to baby pregnancy studies

Medical Assistant -Float Pool — May 2017 – March-2018

SCRIPPS CLINIC AND SCRIPPS HEALTH EXPRESS, LA JOLLA

*Registration and appointment scheduling

*perform vitals and administer injections

*Point of care testing: urinalysis pregnancy testing, rapid strep, influenza

*Prepare specimens for processing

*Electrocardiogram

*corresponding with patients per providers result notes

Medical Assistant — Temporary —Oct 2016 — April 2017

UCSD Moorse Cancer Center La Jolla

*Perform vital signs in high volume hospital setting

*Escort patients to infusion center and radiation clinic

*Prep patients for procedures and chaperone alongside with physician

*Document and gather specimens to drop off at laboratory

*Knowledge of Epic EMR medical record

*Assisting other sides of hospital if needed such as radiology and breast clinic

Medical Assistant — Temp

POINT LOMA PEDIATRICS - AUGUST 2015 TO SEPTEMBER 2016

*Perform well child checks on pediatrics and genetic patients

*Patient check in and insurance verification with Athena EMR

*Vaccines an laboratory an specimen collection

*Vision and hearing screening

*Assist the provider with circumcisions

*Calling in to pharmacy and renewing and renewing medications with approval

Medical Assistant-September 2011 — June2015

CHULA VISTA MEDICAL PLAZA

Assist physician in noninvasive office procedures such as ingrown nail removal, cast and splint placement (short and long), and sutures for lacerations

*Process all specimens, complete requisition forms, shipment of samples to LabCorp and Quest including logging of samples on laboratory tracking log

*Responsible for cleaning, disinfecting, and maintaining clean lab areas and equipment

*Control and maintain inventory of all lab and clinic materials * Preform phlebotomy, urine collections, vitals, and ECG's on a daily basis

*Escort patients to exam room and maintain chart records

*Knowledge of EMR EHR computer processes

*Maintain strict confidentiality

Medical Assistant (Externship) September 2009 to October 2009

Imperial Beach Health Center

Performed front and back office duties for a high volume practice (e.g. answering multi-line system, scheduling appointments, preparation of charts, vitals, injections)

*Assist physician during examinations additional information

SKILLS & QUALIFICATIONS

*Over 13 years' experience in a clinical and hospital setting

*In-depth knowledge of collecting specimens and processing according to protocol

*Excellent multi-tasking skills

*Ability to adapt to new settings and work in a team environment

*Performing noninvasive tests such as: Urinalysis, Urine Pregnancy, Urine Drug Screen, and

Fecal Occult testing

*Administering Injections, Immunizations and Venipuncture

*Thorough understanding of sterilization techniques and handling of harmful materials

*Knowledge of OSHA and HIPAA

EDUCATION

JULY 2009

MEDICAL ASSISTANT,

Overall GPA 3.5

JANUARY 2022

HEALTHCARE ADMINISTRATION, current 2022 AA

SKILLS

Lean six sigma yellow belt

hybrid medical assistant



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