Customer Service High School

Location:

Avondale, AZ

Salary:

$17/hr

Posted:

August 08, 2023

Contact this candidate

Resume:

Start of main content

Searchable

Luis Lizarraga, Jr.

+1-602-***-**** ****************@*****.***

Avondale, AZ 85392

Authorized to work in the US for any employer

Summary

• Results-driven Finance computer science professional from Arizona State University passionate about developing user-friendly software applications. Excellent problem-solving skills and ability to perform well in a team. Seeking to help A company develop their product as as well as grow and develop my own skills as a Finance Professional. Sales, Retail and Customer Support.

Results-driven Finance computer science professional from Arizona State University passionate about developing user-friendly software applications. Excellent problem-solving skills and ability to perform well in a team. Seeking to help A company develop their product as as well as grow and develop my own skills as a Finance Professional. Sales, Retail and Customer Support.

Work experience

Quality Control Technician

Kem Krest Corporation - Phoenix, AZ

August 2021 to Present

Quality technicians prevent unsatisfactory products from reaching the shelves by examining materials for flaws and deviations from original product specifications. Quality technicians inspect, accept, or reject products for durability, function, customer satisfaction, and overall quality.

Warehouse Support

S & K Foods - Phoenix, AZ February 2020 to March 2021

Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking.

Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments.

Proficient in the use of pallet movers, order pickers; troubleshoot breakdowns and call for repairs.

Readily support new processes and promote team-oriented environment to enhance productivity, build morale, and control costs.

Wharehouse Associate

Amazon - Phoenix, AZ December 2018 to December 2019

Supervised material flow, storage and fulfillment.

Selected products for specific routes.

Unloaded, picked, staged and loaded products for shipping.

Resolved service issues in a timely manner, including coordinating and processing returns.

Followed proper selection procedures as established by the company.

Worked at a rapid pace to meet tight deadlines.

Banded, wrapped, packaged and cleaned equipment.

Operated lift trucks and pallet jacks safely with a 0% incident rate.

Led cross-department initiatives to develop and pursue cost reduction programs.

Evaluated and reconfigured systems to support customer service and operational goals.

Educator and Maintenance Technician

Phoenix Union High School District - Phoenix, AZ January 2016 to October 2018

Follow regular teacher’s lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate

Assign classwork and homework as necessary, according to lesson plans

Modify teaching styles to fit the learning styles of various students

Maintain a well-managed classroom and positive learning environment

Supervise students out of class such as in the hallways and in the cafeteria

Create lesson plans, grade classwork, homework and tests and attend parent-teacher conferences (only for long-term sub assignments)

Use cleaning supplies and equipment to keep the interior of the office building looking clean and professional

Respond to repair requests quickly and with a professional manner

Maintain a library of user manuals for office furniture and fixtures that can be referred to when needed

Adhere to the company’s safety policies to create a safe work environment for everyone

Perform routing cleaning tasks based on a schedule created by the facility management team

Litigation Adjuster

Horace Mann Insurance Company - Springfield, ILFebruary 2011 to September 2016

Analyze information gathered by investigation and report findings and recommendations.

Collect evidence to support contested claims in court.

Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.

Examine claims form and other records to determine insurance coverage.

Examine titles to property to determine validity and act as company agent in transactions with property owners.

Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.

Investigate and assess damage to property.

Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

Obtain credit information from banks and other credit services.

Prepare report of findings of investigation.

Refer questionable claims to investigator or claims adjuster for investigation or settlement.

Claims Examiner

R.F. Mattie Companies - Seattle, WAMarch 2008 to February 2011

Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.

Resolve complex, severe exposure claims, using high service oriented file handling.

Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.

Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.

Present cases and participate in their discussion at claim committee meetings.

Contact and/or interview claimants, doctors, medical specialists, or employers to get additional information.

Confer with legal counsel on claims requiring litigation.

Report overpayments, underpayments, and other irregularities.

Communicate with reinsurance brokers to obtain information necessary for processing claims.

Supervise claims adjusters to ensure that adjusters have followed proper methods.

Conduct detailed bill reviews to implement sound litigation management and expense control.

Prepare reports to be submitted to company's data processing department.

Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

Pay and process claims within designated authority level.

Adjust reserves and provide reserve recommendations to ensure reserving activities consistent with corporate policies.

Education

Associate in Insurance Claims

The Instutes - Malvern, PAMarch 1995 to January 1996

Bachelor's in Finance and Accounting

Arizona State University-Tempe - Tempe, AZJanuary 1989 to May 1993

High school diploma in High School Diploma

Trevor Browne High School - Phoenix, AZAugust 1982 to August 1986

Skills

Microsoft Word

Communication skills

Financial Analysis

Bank Reconciliation

Claims Processing

Basic math

Organizational skills

Software troubleshooting

Facilities Management

Teaching Experience

Customer Service

Clerical experience

Windows

Accounting

Microsoft Outlook

Data Analysis

Accounts Receivable

Research

Microsoft Powerpoint

Case management

Educator

Analysis skills

Computer Science

Warehouse Experience

Negotiation

Payroll

Microsoft Office

Financial Report Writing

Financial Statement Preparation

Office Management

Forecasting

General Ledger Accounting

Computer Literacy

Maintenance

Time management

Manufacturing

Accounts Payable

Teaching

Math

QuickBooks

Account Reconciliation

Computer Operation

GAAP

Journal Entries

Auditing

Do you want to add any of these skills?

Microsoft Dynamics GP

SAP

Quality Control

Tax Experience

Tableau

Pricing

Certifications and licenses

Your certifications and licenses will appear here

Add more sections

Contact this candidate