Human Resources Customer Service

Linda Njeno Shehu

**** ****** ***** **, *******, Georgia 30047, United States of America Mobile: +1-404-***-**** E-mail: adysw4@r.postjobfree.com

Hardworking, empathetic, adaptable, and given attention to detail graduate with a master’s in leadership studies and a bachelor’s degree in political science. Over twenty years of diverse working experience both as an employee and self-employed. Seeking a one-year position for Optional Practical Training (Post Graduate Internship) starting mid-July 2023. Experienced in community development, organizational leadership, multicultural settings, change management, conflict management, strategic planning, and public presentation. Possess excellent communication, organization, administrative skills, good writing skills, and time management skills with a strong focus on maintaining integrity in handling sensitive information.

EDUCATION

Master of Arts, Leadership Studies. Beulah Heights University, Atlanta, Georgia, United States of America 2021-2023. Concentration in Critical Thinking and Creative Problem Solving; Managing Organizational Change; Leading in Crisis; Global dimension of Leadership; Ethical Considerations of Leadership and Conflict Resolution. 2021-2023

Bachelor of Science in Political Science, National Open University of Nigeria 2012-2017. Concentration in Public Policy, Communication skills, entrepreneurship studies, organization of government, political economy, international relations and diplomacy, organization and administrative theories, sustainable environmental development, and peace

Diploma in Business Administration, Ramat Polytechnic Maiduguri, Nigeria 1998-2000. Gained knowledge and skills in accounting, finance, human resources, project management, customer service, management, marketing, business analysis, development, and ethics

WORK EXPERIENCE

Volunteer in the office of the leadership and business department/ student success chair at Beulah Heights University Atlanta GA. 2022-202. Concentration: Critical Thinking and Creative Problem Solving; Managing Organizational Change; Leading in Crisis; Global Dimension of Leadership; Ethical Considerations of Leadership and Conflict Resolution

Chief Operation Officer, Epiptosy R & C Ltd, a research-based organization involved in individual life and group coaching, business management, and leadership development.

Board member Mallam Yakubu Shehu Educational Foundation, a non-governmental organization involved in the socio-economic development of communities in Nigeria.

Small Business Owner, a subsidiary of JENDIMY Nigeria Limited 2006-2021

Volunteer research assistant in HIV research in Jos, Nigeria 2011-2012

Assistant Executive Officer, Accounts Yobe State Ministry of Finance 2001-2006. Focuses on community development projects including tracking and managing generated revenue, employee payroll, data management, and issuing and tracking loans.

TRAINING AND PROFESSIONAL DEVELOPMENT

Certificate in Leadership: Sam Chand Leadership Institute 2021

Entrepreneurship Development Training: Plateau State Microfinance Development Agency (PLASMIDA) 2020

Global Agricultural Development Training: My Farm-base 2020

Accelerated Christian Education Training: School of Tomorrow Educational Program 2013

Children Ministry: Basic teacher training 2012

SKILLS

-Data Management

-Financial Management- Change Management

-Data-Based Management

-Strategic Management

-Writing Skills

- Decision Making

- Conflict Management

- Teamwork

- Financial Management

- Public Speaking

- Planning Research and Strategy

- Marketing

- Emotional Intelligence

- Life Coaching

- Critical Thinking

COMPUTER SKILLS

- Microsoft Office (advanced knowledge in MS Excel, MS Word, and MS PowerPoint)

Languages: Fluent in English and Hausa

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