CHRISTINA RIVERA

*** ** ******* ***, **** City, Florida, 32055, US • 863-***-**** • adysvh@r.postjobfree.com Christina is a focused professional who is well-versed in retail operations. High-energy customer relations professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Efficient at accurately and quickly processing payments. Responsible and respectful professional with experience handling money, restocking merchandise, and assisting customers with several different inquiries .

Hardworking with a strong background in many different environments, as well as a high level of accuracy and efficiency. Cold calling

High volume transactions

Cash drawer balancing

Excellent verbal communication

Customer service

Cash Handling

Store merchandise handling

Cash register operations

POS [Type] proficiency

Refunds and exchanges

Sales

Reports and documents

Cleanliness

Customer relations

Credit card processing

Multi-Task Management

Loss prevention

Nail Technician - 2002

Michigan College of Beauty - Troy, MI

High School - 1998

Eastpointe High School - Eastpointe, MI

Vystar - March, 2023 to Present

VyStar Credit Union - Lake City, FL

Greet members and non members as they enter and leave Collect new and existing members questions/ and direct them to the appropriate representative

Provided customer service and resolved or escalated issues to management for resolution.

Kept the reception area clean and tidy to give members a positive first impression.

Clean and close out coin machine, retrieve detailed daily coin Professional Summary

Skills

Education

Work History

Cashier - October, 2022 to February, 2023

Hobby Lobby - Lake City, FL

Credit cards, checks, gift cards, and coupons were all processed by me.

Educated customers about [Type] promotions to increase sales. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting. Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Fine Jewelry Associate - September, 2021 to October, 2022 JCPenney - Lake City, FL

Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Increased the team's revenue by over $[Amount] in sales. Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.

Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.

Was in charge of issuing receipts and processing refunds, credits, and exchanges.

Kept an eye on customers for signs of security issues and reported them to management.

Home Health Caregiver - August, 2018 to April, 2019 Lynda Markham - Rockledge, FL

Gave health care and guidance on daily basis.

this included giving meds, baths,meals, shopping needs and rides to appointments.

Resident Aide - January, 2015 to June, 2017

Balmoral Assisted Living - Lake Placid, FL

Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations. Checked nursing staff notes for accuracy, completeness, services provided, and patient responses.

Observed

Handled a variety of pharmacy tasks with a strong focus on accuracy, efficiency, and service quality.

Led games and other activities to keep clients engaged. Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies.

Assessed patient care needs, prioritized treatment, and kept the flow of patients moving.

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