Customer Service Vice President

Nasseer Brooks

**********@*****.*** 404-***-**** Hampton, GA, 30228

Education

Georgia Southern University, Statesboro, GA

Bachelor of Science in Kinesiology: Exercise Science, Health Science & Kinesiology, December 2023

Experience

Golden State Logistics, Stockton, CA

June 2020 – December 2022

Billing/ Accounts Receivable

Generates a system that bridges the gap between the Golden State Logistics drivers and companies that are sending out money

Handles organizational and clerical support task by organizing files, writing, making copies, and proofreading documents.

Produces invoices and credit memos, updates customer files, send out invoices and payment reminders to customers, track expectations of payments, enter invoices into customer invoicing websites, and submits invoices by electronic data interchange.

JAMS, Atlanta, GA

June 2020- March 2021

Virtual ADR Moderator

Provided technical support to clients during mediations.

Facilitated clients in creating conferences, handling paperwork, and customer support.

Trained mediators and clients on how to use the new technology that was used during conferences.

Clayton County Parks and Recreation, Jonesboro, GA

June 2017- August 2019

Lifeguard

Maintained constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.

Provided emergency care and treatment as required until the arrival of emergency medical services.

Always presented professional appearance and attitude and maintains a high standard of customer service.

Honors

Hope Scholarship Recipient

Pell Grant Recipient

Dean’s List- Fall 2020 and Spring 2021

Clubs & Organizations

Phi Sigma Pi: National Honor Fraternity, Vice President (Fall 2021- Present)

Restoring the Breach, Inc., Treasurer (Fall 2021- Present)

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