Customer Service Full Time
Resume:
Nancy Stewart
Seeking fresh start
Mesquite, TX *5149
************@*****.***
Pandemic boosted me out of my previous career. I am highly skilled in multiple areas and have 5 certifications including Science 4-8.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Substitute Teaching
Nova Academy - Dallas, TX
March 2017 to March 2020
All grades, all subjects.
Pandemic closed all public schools. No one knew how long it would last. I've been unemployed due to this issue.
Technical Support Representative
TelVista - Dallas, TX
August 2015 to August 2016
Taking in-bound calls from customers regarding any issues they had with their cable. Ran diagnostic tests, fixed most issues on phone, escalated calls as needed, scheduled service with technicians. Substitute Teacher
Mesquite ISD - Mesquite, TX
August 2009 to May 2014
Substituted for all grades, all subjects.
Teachers Aide to 6th grade Math and Science
A+ ACADEMY CHARTER SCHOOLS - Dallas, TX
July 2008 to June 2009
Co-Taught 6th grade Math and Science. Also hired as TAKS Tutor in Math for 3rd, 4th, 6th, and 7th grades for Math. Full time teacher was replaced 3 times that year before TAKS testing. My students grades on average improved by 30% from the previous year.
Leased Apartments
Broadway Apartments - Garland, TX
April 1992 to August 1996
Customer Service, answering telephones, greeting visitors, typing and preparing letters to apartment residents, distributing mail, creating new-comer packets, decorating model apartment for show, showing apartments, creating monthly report of competition and their availability. Credit and history check. Education
Bachelor's degree in Speech Communication
The University of Texas at Arlington - Arlington, TX August 2005 to May 2008
Associate's degree in Science, ( Computer Technology,Anatomy Eastfield Community College - Mesquite, TX
June 1988 to May 2005
Skills
• Microsoft Office
• Interviewing
• Resumes
• Computer skills
• Management
• Researching
• Insurance Verification
• Physiology Knowledge
• Anatomy Knowledge
• Tutoring
• Nail Care
• Hair Styling
• Teaching
• Laboratory Experience
• Classroom experience
• Classroom Management
• Math
• Computer networking
• Customer service
• Communication skills
• Windows
• Microsoft Word
• Sales
• Time management
Awards
Psi Theta Kappa
May 2004
Honor Society for 2- year Colleges
Certifications and Licenses
Cosmetology from 1984-2007
Teaching Certification
Educator License with Stipulations
Professional Educator License
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