Janis M. Johnson 216-***-****

*** ******** *** #*** adyspq@r.postjobfree.com

Euclid, Ohio 44143

Professional Profile

The past education, work experience and training have prepared me for a job opening that becomes available so utilization of special skills that may be offered to me.

Outstanding Customer Service Skills

Strong Interpersonal and Communication Skills

Proficient in MS Word, Internet Searching and Email

Typing speed 40 wpm

Hard working and reliable

Dillard's

Westlake, Ohio 44145

November 2003-June 2004

Sales Associate

Achievements:

Provided quality customer service

Trained new employees

Increased turnover of sales

Provided the customers with different selections of merchandise

Handled Point of Sale transactions

Responsibilities

Provided the customers with different selections of merchandise

Handled Point of Sale transactions

Assisted customers with merchandise returns

Managed dressing room area for customers

Minutemen Temp Service

Cleveland, Ohio 44115

September 1986-October 2004

General Laborer

Assembly line work

Packing

Food Service

Clothes Tagging

Detailed work was accomplished and completed in a hardworking manner by meeting deadlines. Long time and short-term assignments were required.

RSVP

Cleveland, Ohio 44103

October 2004-May 2013

Volunteer

Mentored children including reading stories, providing strong direction and support

Provided artistic gift-wrapping services

Tutored children by reading stories and handwriting creativities along with ideas

United States Postal Service, Cleveland, Ohio 44101

December 1996-January 2000

Mail Sorter

Achievements:

Distributed and sorted mail at the highest quality of production

Learned how to work with great organizational skills and meet deadlines

Relied on strong communications skills and working as a reliable team member to complete assignments

Responsibilities:

Sorted mail and bundle according to zip codes

Worked on Assembly Line handling boxes and packages

Sorted work inspected for Address Unknown

Stacked the bins onto the truck

Sorted mail for express deliveries

Volunteer-Saint Vincent Charity Hospital-May 2000-June 2001

Office Assistant

Mailed &Sorted/Envelopes

Sorted reports

Education

Bryant & Stratton College, Cleveland, Ohio 44114-May 2006-January 2007

MS Word

Email

Excel and Power Point

Public Relations

Math

Cuyahoga Community College, Cleveland, Ohio 44115

Certification, TOPS Employment Program-October 1972-May 1973/October1986-January 1987

One year of secretarial training in:

Computer Basics/Typing

Reading and Writing/Transcription

Speech/Presentations

Accounting

Dictation and Correspondence

Time Management

Glenville High School, Cleveland, Ohio 44108 September,1969-May,1970

Stenography

Math

Home Economics

English

Cleveland Extension School, Cleveland, Ohio 44115 October,1971-July,1972

Graduated and received my high school diploma

Math

Shorthand

Typing

Contact this candidate