Assistant Manager Operations

Joshua Rann

580-***-**** ****.******@*****.***

PROFESSIONAL SUMMARY

Operations Manager, First Line Supervisor, Instructor, Trainer, Human Resources, and Army Veteran leveraging 24 years of proven experience in identifying and mitigating deficiencies, managing personnel, and coordinating plans. Adept at leading teams of 20 in a dynamic, fast-paced environment. Ability to build multi-disciplined cohesive teams that develop astute and effective solutions to uncertain and complex challenges. Consistently combine strong skills in leadership, operational assessments, and training management to positively impact organizational growth. Creative problem solver seasoned in cultivating, growing, and maintaining strong relationships in unique verticals. A visionary leader who provides defined direction for development and growth, assessment of outcomes, and return on investment. Managed a specific budget, equipment, assets, and program valued at over $20M while managing risk, safety, quality assurance, and compliance. Active Top Secret Security Clearance.

Attention to Detail

Integrity

Training and

Development

Decision Making

Adaptability/Flexibility

Complex Problem

Solving

Analytical Thinking

Dependability

Operations Management

OVERVIEW OF KEY ATTRIBUTIONS

Attention to Detail - Skilled in paying attention to minute details to help prioritize essential tasks without diminishing productivity.

Analytical Thinking Complex Problem Solving– Trained in a 7 step problem solving process used to streamline the results of problems solving. Able to analyze mission requirements and work with various support elements to accomplish the mission.

Adaptability/Flexibility – Served in a fast-paced, ever-changing environment. Skilled in adapting to new mission requirements as needed and overcoming the obstacles these changes created. Skilled in the ability to assimilate new ideas, concepts, methods, and technologies to the mission. Dedicated and innovative team builder with a superior work ethic.

PROFESSIONAL EXPERIENCE

United State Army Various Locations

1998 – 2023

Operations Assistant Manager, Artillery Master Gunner Oversaw operations, training capabilities, certifications, and qualifications for a large group responsible for loading, transporting, safe handling, and firing of rockets and missiles, operating communications systems, and assist in the preparation of fire support plans, resupply operations, and battalion operations.

Collaborated with other personnel in the career field to help review and develop instructional strategies to address student learning objectives, and to provide higher quality resources and more relevant instruction.

Administered tools necessary for students to develop adaptability, critical reasoning, creative thinking, and decision-making skills when performing artillery operations; coordinated training with cross-functional departments to administer a well-organized and high knowledgeable training scenario.

Provided realistic military career training for students to improve individual skill development within high tempo environments by incorporated hands-on training.

Evaluated course materials and recommended changes and updates to improve program curriculum and student knowledge growth and professional development.

Operations Assistant Manager, Land and Ammunition Manager Managed battalion ammunition program, responsible for coordinating land used for training, and assisting in planning operations. Performs mission analysis to ensure ammunition handling capabilities support operations. Mandated tactics, techniques, and procedures that focused on the shaping and sustainment of the ammunition crews and mission. Set standards and was the principal enforcer of policies, regulations, and directives.

Responsible for the receipt, accountability, physical security, distribution, and storage of training and operational ammunition.

Responsible for forecasting the use of ammunition by 3 Batteries and 1 Company out 1 year by maintaining a record of historical usage and projecting future ammunition consumption.

Responsible for maintaining the certification of 32 ammunition crews responsible for the safe handling and transportation of ammunition.

Developed standard operating procedures to ensure all ammunition teams were aware of the proper techniques and procedures of handling ammunition.

Assisted in the planning of operations, processing intelligence information, and selecting of reload points, launch areas, and ammunition storage sites. Operations Assistant Manager, Firing Platoon Sergeant Responsible for overseeing daily operations of a 20 person team to include personnel accountability, equipment status and maintenance, and fire mission processing. Helped handle soldier issues such as pay problems, financial problems, or marital problems.

Conducted weekly preventive maintenance, checks, and services on self-propelled launcher loader; adept at maintenance and possess a keen attention to detail that resulted in a 98% operation rate.

Established and maintained radio and wire communication equipment; considered subject matter expert in multiple launch rocket systems operations and provided personal training to all operators.

Performed crew and individual maintenance of weapons and equipment; adept with HAZMAT handling; coordinates positioning of platoon with maneuver and support elements; conducting reconnaissance for movement of platoon.

Assisted the platoon leader in the planning, preparation, and execution of platoon collective training; supervised and directed the movement of platoon and resupply vehicles.

Supervised daily functions and reported progress, deficiencies, and goal-oriented suggestions directly to senior management; responsible for individual and collective training of the soldiers under his care. OTHER MILITARY EXPERIENCE

Army Recruiter, Equal Opportunity Leader, Assistant Operations Manager S.H.A.R.P Victim Advocate

EDUCATION & CERTIFICATIONS

Bachelor of Arts (B.A.) Cybersecurity Technology University of Maryland Global Campus Expected 2024

High School Diploma Sylvania, AL 1998

CompTia Security+ Certified

Specialized Military Training:

Seniors Leaders Course, S.H.A.R.P Foundation, Advance Leaders Course, Equal Opportunity Leader Course

TECHNICAL COMPETENCIES

Software: Microsoft Office Suite 365

Operating Systems: Mac / Microsoft Windows / Linux

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