Business Development Customer Service

Adrian Marquez

Collinsville, OK ***** 918-***-**** **************@*****.***

Summary

Dynamic work communicate degree ethic of and initiative and dedicated technical great and leadership responsibility. information individual. skills. Self in Meticulous both and Performance English and and resourceful Spanish. driven, business Build business strong professional manager relationships with with the and high ability display integrity, to effectively a high strong Experience

BUSINESS DEVELOPMENT REPRESENTIVE BLUON, INC APRIL 2022 – AUGUST 2023

· Implemented innovated ideas that targeted 2500+ new business customers that led to increase sales.

· Followed up on marketing qualified leads to set up product demos for our regional account managers.

· Responsible for answering live chat sales inquiries from our main website.

· Working with our clients regional account managers and generating new business for central and west territories.

· Work independently and collaboratively with other team members to design, development, and sale refrigerant.

· Facilitate monthly sales presentations to audiences of up to 200 people and communications for up coming joint venture opportunities and collaborative business efforts.

· Work with other departments to monitor and analyze data to seek market opportunities. GENERAL MANAGER LOCAL HEAT AND AIR SUPPLY FEBRUARY 2021 – APRIL 2022

· Sales of HVAC

· Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations

· Tracked monthly sales to generate reports for business development planning

· Established clear performance goals and metrics for revenue, P&L, and customer service

· Built and maintained loyal, long-term customer relationships through effective account management.

· Designed sales and service strategies to improve revenue and retention.

· Complied with company policies and government regulations to prevent and detect rule violations and protect the organization from fines and lawsuits.

SALES ASSOCIATE JOHNSTONE SUPPLY MARCH 2016 – FEBRUARY 2021

· Sales

· Showroom Floor

· Answered incoming telephone calls to provide store products, service information

· Maintaining relationships

· Offered product and service consultations and employed upselling techniques

· Serviced accounts and sales for customers

· Received and stocked incoming merchandise, arranging items in correct locations.

· Answer inquiries, resolve problems, and finalize parts sales at counter and by telephone.

· Operated point of sales and parts lookup computer system. Education

BASICS MAY 2005 Kiefer High School, Kiefer, OK HVAC technology 2005 – 2006 Vatterott college, TULSA, OK HVAC technology 2006 Wichita technical Institute, TULSA, OK Bachelor of science in business 2007-2012 University of phoenix, Tulsa, OK

Contact this candidate