Vice President Customer Service

William S. Wright Jr.

612-***-**** **** Whitehall Road

adyso1@r.postjobfree.com Shakopee, MN 55379

Employment Objectives

I am seeking a position to work remotely from my home or in a hybrid role in sales or customer service. I hope to work with a company that’s built on quality and integrity. I offer many years of diverse sales experience, accomplishments, and successes.

Key Accomplishments

Received many monthly and annual awards for production, service and leadership throughout my career, consistently being in the top percentile of my peers.

Professional Experience

M&M Mortgage LLC

Senior mortgage loan consultant, February 2019 - present

Various Mortgage Companies (licensed in many states)

Senior mortgage loan consultant, September 1998 – February 2019

Developed and maintained superior telephone sales and service capabilities, consistently and quickly establishing rapport and trust with clients and prospective clients.

Developed exceptional ability to tailor the best financing product to the specific needs of each client/borrower.

Structure the loan to maximize the satisfaction of the borrower.

Ensure excellence in every phase of the loan process from submission through closing.

Acted as the advocate and intermediary between the client, our senior staff and lenders.

Developed excellent listening skills.

Took every opportunity to expand my knowledge in all areas of the mortgage business.

Financial Advisor for various investment firms

Vice President, Investments, September 1967– November 1978

Senior Vice President, Investments, November 1978 - September 1998

Education

Graduated from Edina High School Edina, MN

Attended University of Colorado-Boulder and the University of Minnesota

Numerous professional seminars and training classes

Personal Interests

Family Activities – siblings, children, and grandchildren

Reading

Fishing

Fitness

Golf

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