Breona Brownlee
North Charleston, SC *****
adysn5@r.postjobfree.com
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Authorized to work in the US for any employer
Work Experience
Lead Custodian
KBS Services - Hanahan, SC
September 2020 to Present
· Performed custodial duties to maintain area in clean and habitable condition.
· Sanitized and maintained floors by sweeping, mopping and refinishing.
· Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
· Monitored employees to enforce proper use of personal protective equipment, supplies and equipment. Manager
Captain D's Seafood - North Charleston, SC
October 2015 to February 2020
· Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
· Created and implemented policies to achieve customer satisfaction and maintain food service standards.
· Led and directed team members on effective methods, operations and procedures.
· Correctly calculated inventory and ordered appropriate supplies. Stocker
Walmart - North Charleston, SC
April 2016 to October 2016
· Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
· Performed inventory control, such as counting and stocking merchandise.
· Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
· Removed debris and packaging from boxes and separated for recycling or disposal. Customer Service Representative
IQOR - North Charleston, SC
November 2014 to March 2015
· Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
· Adhered to company policies and scripts to consistently achieve call-time and quality standards.
· Documented and detailed calls and complaints using call center's CRM database.
· Resolved concerns with products or services to help with retention and drive sales. Call Center Customer Service Representative
NCO - North Charleston, SC
February 2010 to March 2014
· Educated customers about billing, payment processing and support policies and procedures.
· Recommended products to customers, thoroughly explaining details.
· Described product highlights and benefits to help guide purchasing decisions. Fast Food Crew Member
Burger King - North Charleston, SC
December 1999 to February 2010
· Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
· Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
· Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
· Examined trays to check contents for required items and complete orders. Education
High School Diploma
NORTH CHARLESTON HIGH SCHOOL - North Charleston, SC, US March 2003
Skills
• Communication and Interpersonal Skills
• Sanitization Techniques
• HAZMAT Training
• Conscientious and Detail-Oriented
• Guest Supervision
• Facility and Site Cleaning
• Checklists and Recordkeeping
• Building Inspection