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Customer Service Production Scheduler

Location:
Franklin, IN
Posted:
August 08, 2023

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Resume:

Cindy OSullivan

**** *. **** **.

Franklin IN ***31

317-***-****

Email: adysmz@r.postjobfree.com

SUMMARY OF 0F QUALIFICATIONS

Over 30 plus years of experience in Manufacturing. Experience with all aspects of manufacturing, scheduling, planning

and coordination of multiple projects.

• Excellent organizational skills utilized in the coordination of projects from initiation to completion.

• Over 25 years of management experience, coordinating up to 5 departments and 80 employees across 3 shifts.

• Extensive experience with ISO, Lean Manufacturing and Project Management.

• Affirm leadership by example and application of sound management techniques.

Energizer Franklin Ind

Logistics Associate

Aug2020-present

Customer Service Representatives

Feb 2020 – July 2020- Tru-Flex, Edinburgh IN

Importing EDI into Epicor. Communicating with the customers on any situations that is needed. Updating pricing in Epicor.

CUSTOMER SERVICE REPRESENTIVE / PRODUCTION CONTROL

Aug 2001 –Oct 2019– Ryobi, Shelbyville IN

Scheduling workload for die cast/finish/machining for automotive products. Balance workloads to assure delivery schedules are met to ensure customer satisfaction. Worked within the Epicor software system for the customers EDI orders. Worked with logistic companies for the shipments going to the customers.

PRODUCTION SCHEDULER

July 1999 – Aug 2001 – Poster Display, Beech Grove IN

Scheduled product from cradle to grave for 8 ink line processors. 6 colored processors and 3- line ink presses for retail banners. Worked with sales team to organize customers visits for proofing of banners among other workflow departments. I used covalent scheduling software and Excel for scheduling. Conducted daily production meetings.

PRODUCTION SCHEDULER / CSR

Sept 1996 - July 1999 – FCI Electronics, Franklin IN

Scheduled and worked to meet customers demand using QAD and MRP. Communicated directly with the customers by phone and/or face to face. Expedited orders for customers when needed. Worked closely with the manufacture floor.

QUALITY CONTROL INSPECTOR

Sept 1981 – June 1996

Inspected internal and external product to blueprint. Preformed SPC and complete inspection reports. Identified non- conforming product. Completed SPC as required.

SPECIAL TRAINING

AS400

Epicor

Covisint

GMsupplypower

DDL certified

QAD and Visual MRP Scheduling software

Multiple training and management seminar certificates

Blueprint Reading

Lean Manufacturing / 5s

APICS

SPC

7 Habits

Excel Friendly



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