IDENTITIES

Mr. Caleb MUSEBA Mota; ** years old, Congolese, married to Lydia KASONGO Ilunga

on 21th July 2007. Father of Six children (Mervie NGAMA MOTA; Merben MUSEBA MOTA, Elnoes ILUNGA MOTA, Tréssael MANGI MOTA, Jérmael MANYONGA MOTA and Ganiliel YAMBEZ MOTA). Son of: NGOIE Mushame and MANGI Museba. Present Address: 31, Suza Road Avenue, Lubumbashi – Dem. Rep. of Congo. Phone Number: +243-***-***-*** / +243-***-***-***, Email: adysmm@r.postjobfree.com Skype: hope.cmuseba, LinkedIn: www.linkedin.com/in/cmuseba ACADEMIC QUALIFICATIONS

- Studies in progress. Postgraduate,

Bachelor’s degree with Honours in Computer Science & Information Systems at Aix-Marseille University at Marseille in France. (September 2020).

- Studies done. Undergraduate,

Bachelors Science degree in Information Systems & Technology (BAC + 3), General option. Katanga Methodist University at Mulungwishi/RDC. (August 2005)

- State diploma, Scientific section, option: Math-Physics Kitabataba Institute at Mulungwishi / DRC (2002 edition) Professional training course.

National company of the railroad’s Congo at Information Technology department, Lubumbashi (SNCC)

(March to April 2005);

World Vision Provincial direction at Lubumbashi (WVI DRC in the capacity as Information Technology specialist technician and network (September 2006 to January 2007). Others Trainings.

- Recording of the refugees at Lubumbashi with ProGrès software and encoding at UNHCR Lubumbashi;

- General Assembly at World Vision DR Congo Lubumbashi on the workshop of planning 2009;

- Trainer in Information Technology at World Vision in the modules of: Windows, World, Excel, PowerPoint, Publisher, Access, Outlook, Initiation to the Internet …

- Training on Supply Chain Management and Project Cycle Management, the database WebPromise, Sysprep

(Ghost), and SharePoint at the CAFOD NGO; and - Safeguarding Children

- Training on the Data Base TEMENOS T24, UT Net, UT Bios, UT Mobile, UT ID by Software Group;

- Training on the Security Awareness, Know Be4; - the AVADAR Application for Android (2017 and 2018); CAREER OBJECTIVES

- “Seeking a challenging career and an enthusiastic, dependable, technically savvy individual”

- “To build a long-term career in ‘your profession’ with opportunities for career growth”

- Solve problems in an effective/creative manner in a challenging position and Enjoy helping people solve technical challenges, and entrepreneurship

- “To use my skills in the best possible way for achieving the company’s goals”. hard work, collaboration,

- Have a good network of IT professionals who help each other troubleshoot challenges: KNOWLEDGE LANGUAGE

LANGUAGES SPEAKING WRITING READING UNDERSTANDING

FRENCH Fluent Fluent Fluent Fluent

ENGLISH Very Good Very Good Very Good Fluent

KISWAHILI Fluent Fluent Fluent Fluent

LINGALA Fluent Fluent Fluent Fluent

LUBA Fluent Fluent Fluent Fluent

CURRICULUM VITAE

WORKING EXPERIENCE

Employer, Function

and Duty Station

Job Description and Responsibilities

(October 2019 to nowadays)

eHealth Africa DRC

Mission: Focus to develop

people centric and data

driven technology solutions

that connect and deliver

better public health services

for vulnerable communities.

Function: Technical Officer -

DR Congo

Duty Station: Bukavu / D.R.

Congo

● Coordinates the deployment of managed hardware devices with Informants and internal stakeholders. ● Provides technical support to troubleshoot and resolve hardware and software issues of mobile phones, tablets. Installs, maintains, configures and troubleshoot telecommunication infrastructure. ● Provides full support in all project related technical applications and maintaining documentation on technical related activities for the entire project ● Work closely with HelpDesk agents to document technical issues and provide solutions to solving them during implementation, ● Provide simple troubleshooting steps to the Informants and or stakeholders ● Coordinates resources where necessary and serve as escalation point to the team and field give field support. ● Performs offsite technical implementation, installation and configuration of hardware and software when required. ● To immediately respond to informants with reported technical issues ● To supervise trained informants in carrying out their regular AFP case search ● To ensure every reported technical issue is solved in a timely manner ● Attends and participates in all project related trainings. ● May work attend to calls and or resolve issues on holiday.

(December 2018 to June 2019)

World Vision International,

Mission: Development

directed by the community

and supported by the

donors, social support for

the people affected by war,

misery and rehabilitation of

the infrastructures.

Function and Salary: ICT &

Administration Officer

Duty Station: Gbadolite /

D.R. of Congo

• Maintain and track roots and maintain high and stable internet connection with follow-up with the ISP; Make a regular inventory of ICT equipment and spare parts; • Diagnose hardware and software problems for the replacement of defective components; • Technical management on the best solutions, in coordination with the regional ICT; • Collect user data and use information to identify, predict, interpret and assess needs; • Assist all users (software) of their concerns in a professional and courteous manner; • Provide IT orientation to new employees; • Record all interactions and interventions in the IT Call / Task database or similar tool; • Regularly perform computer maintenance tasks, provide on-call emergency support when needed; • Interact with ICT in the technical support area where problems cannot be solved locally;

• Provide support to all users of Sun Systems applications, payroll software, Lotus Notes, Provision, SPSS, Concour Solution, LDR, etc. • Monitoring connectivity management with ICT coordination; • Develop and manage training for end-users for the proper use of ICT resources. • Attend the Mail Management Program (Reception, Registration, Filing and Distribution Organization); • Follow up on documents

(contracts, agreements, other letters) submitted to authorities for approval

(August 2014 to October

2017)

IMF HOPE International

Mission: Providing financial

services and sustainable

training (IMF)

Function: ICT Officer and

Help Desk

Duty Station: Lubumbashi /

D.R. of the Congo

The IT Helpdesk Assistant's role is to supervise all Hope machines, ensure that appropriate systems and network administration (LAN, WAN) and its operation is stable as that internally that 'externally. This includes installation, configuration, maintenance, support and optimizes all hardware, network, and software and communication links. The person will also analyze and direct the activities, resolve the hardware end user and software problems in a timely and accurate, and provide training to the end user in the situations as they arise;

- Maintaining and monitoring of servers based on the latter policy, which does not stop the rotation of backup and ensure success, make sure that the LPF database is maintained and consolidated regularly. Schedule backup offsite storage if possible

(Dropbox or other).

- Applying network and computing standards and identifying and resolving network and computer hardware problems and supporting staff in using software. March 2012 to March 2013

Foundation Hirondelle, (FH)

FH Mission: create,

promote and support

media.

- Develop and update the database with FileMaker software;

- Update the computer database of radio partners of the Hirondelle Foundation

(Managing a FileMaker database) and collect data.

- Provide necessary statistics for reporting and provide the statistics needed for report;

- Maintain, troubleshoot problems and establish the Database, Function: Data Base

Manager and Archiving

Duty Station: Kinshasa

/ D.R. of Congo

- Enter data daily and monthly review of all data collected;

- Management of the printer network, organization of the disk; Take care of strict observation of the access to the resources of the network: - Intranet, Internet, Email…Install/update the antivirus and other packs of safety on the computers and to give councils to the users; - Set up an effective system of management and follow-up

(alignment) of the materials and data-processing supplies;

(Sept. 2009 to Sept. 2011)

Catholic Agency For

Overseas Development,

(CAFOD)

CAFOD Mission: to promote

human development and

social justice in witness to

Christian Faith and gospel

values.

Function: Programme and

Systems Administrator

(PSA),

Duty Station: Kinshasa

/ D.R. of Congo

- Maintain up to date records on the WebPromise database.

- Set up and maintain hard copies (paper) and electronic files in adherence with International Division procedures. Assist program staff in obtaining financial reports through the Report Manager system. Provide a critical level of administrative, secretarial, logistical, analytical and time management support. Ensure project and program files are closed and archived on a regular basis. - Oversee the functioning of CAFOD’s in-house information technology network (server, work stations and electronic communications – email – systems). - Liaise as necessary with CAFOD HQ IT Support team to resolve any problems that may arise within the IT network. - Coordinate schedules, taking priority into account, monitor changes, and communicate the information to staff inside and outside the immediate work unit, Assist in preparation of conferences, seminars, workshops, etc.

- Track assigned project steps/timetables; coordinate with relevant staff and helps and/or information on project-related matters. - Correspond with vendors to solicit price quotes for supplies and make hotel reservations and Make bookings for business travels: obtain tickets from travel agency; request visas for staff. - Liaise with management on planning and agenda issues, handle all travel, hotel and other logistical issues related to meetings; collect invoices and follow up with financial staff for payments; - Prepares training kits or information packages and sends material to participants in a timely manner and Assist with scheduling meetings and conference calls.

Sept 2008 to Sept 2009

International Rescue

Committee, (IRC)

Mission: (CDR) aims at

supporting communities in

the election’s committee of

development.

Function: ICT Officer Ass

Duty Station: Kalémie

/ D.R. of Congo

- Repair the members of network in the daily problems: Passwords, connection, accesses to the printers and discs divided, other problems; - Take care of the safety of Server in the Kalemie office; - Manage day laborer of Server DHCP, Management of the printer network, organization of the disk; Take care of strict observation of the access to the resources of the network: - Intranet, Internet, Email… - Inform and form staff on the information technology; Install/update the antivirus and other packs of safety on the computers and to give councils to the users; Maintain system, licensing, warranties, support agreements. - To set up an effective system of management and follow-up

(alignment) of the materials and data-processing supplies; Conduct group training sessions to safeguard the effective adoption and ongoing effective use of IT solutions and SharePoint and Ensure data backups are running reliably and that data is secure. Jan 2006 to Sept 2008

World Vision International,

Mission: Support the

people affected by war,

misery. Rehabilitation of the

infrastructures.

Function: Consultant IT

Duty Station: Lubumbashi /

D.R. of Congo

- To repair the members of staff World Vision in the daily problems: Text processing, access to the printers, install printer connect to computer and in Internet;

- Management daily of Server DHCP, Management of the printer; take care of the strict observation of the access to the resources of Network: Internet, Email,

- To inform and form staff on the information technology; - update and install programs and others packs of safety on the computers and give councils to the users;

- To organize formations of staff on some programs and innovation in information technology within the framework of the capacities; - Computers management; Clerk for the entry of data TDI (Transformational Development Indicators) at World Vision D.R. Congo on 2008. Gbadolite project with the software EpiInfo 2002.

(October 2005 to Mai 2006)

Factory New Jedidja

Function: ICT and Payment

Officer

Duty Station: Kambove /

D.R. of Congo

- Management of the computers;

- Text processing, to photocopy the book and documents of direction;

- To inform and form staff on Information technology;

- Update and Install software and external disk;

Calculation of the pays of staff (Paying agent) service Software and Hardware; Other tasks relating the Information technology, Assistance to the users; TECHNICAL SKILLS

- Provides quality service support by completing support requests and taking prompt and necessary action to resolve and escalate identified software and hardware, computer, tablets and mobile phones network or system issues to ensure that the requirements are met. - Provides technical support to troubleshoot and resolve hardware and software issues of mobile phones, tablets and computers. Installs, maintains, configures and troubleshoot telecommunication infrastructure. - Provides full support in all project related technical applications and maintaining documentation on technical related activities for the entire project and Work closely with HelpDesk agents to document technical issues and provide solutions to solving them during implementation; - Provides direction and guidance to process improvements. - Provide simple troubleshooting steps to the Informants and or stakeholders; - Coordinates resources where necessary and serve as escalation point to the team and field give field support. - Troubleshoots malfunctions of network hardware and software applications to resolve operational issues.

- Day to day admin and monitoring of network use and work attend to calls and or resolve issues on weekends;

- Treats others with respect and consideration regardless of their status or position. KNOWLEDGE

Very Thorough Knowledge of Data Processing, Construction and Basic Actualization of The Data and Information System; Good notions in Photography; Hardware and Software Skills equivalent; Good organization and time management skills; Troubleshoot small networks and Support Skills in Windows and Microsoft Office and Knowledge of generators, inverters UPS and other backup power options. Proficient in MS Office 2013 / Office 365 software; Proficient in basic office equipment, such as Multifunction printers, copiers, Smartphone, computer, tablets and mobile phones network; Maintain network facilities in individual machines, such as software and hardware; SKILLS AND ABILITIES, PERSONAL CHARACTERS

· Proficiency in using advanced functions on standard computer applications, ability to rapidly learn new technologies and applications related to my job and excellent interpersonal communication skills. Ability to effectively manage multiple task in a fast-paced environment, and prioritize appropriately; · Good organizational skills and strong attention to detail; ability to work both independently and in collaboration; Integrity, discretion, and ability to handle confidential matters; Effective time management and organizational skills. Strong analytical skills and ability to use data to drive change. · Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Good problem solving skills. Knowledge of quantitative software (SPSS, STATA). · Ability to produce high-quality work under pressure. Excellent problem-solving skills and interpersonal skills. Excellent leadership skills, including the ability to inspire teams and partners. Motivation to join organization and passion to learn and develop in the role. Open minded and respectful and resilient and adaptive to new situations. Ability to facilitate positive change and build sustainable working relationships and to seek and share knowledge. - Strong analytical skills with the ability to collect, organize, analyze and disseminate large amounts of information with attention to detail and accuracy;

I certify that the statements made by me in answer to the forgoing questions are true, complete and correct to the best of my knowledge and belief.

Done in Lubumbashi DRC, Friday, December 31, 2021

MUSEBA MOTA Caleb

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