Charlotte E. Rutledge

Phone: 708-***-**** Email: adysmh@r.postjobfree.com

Distinguished manager with 10+ years of leadership experience providing visionary strategy, and execution on operational initiatives in the healthcare, non-profit, and education industries. Results-driven leader with a stellar record of success developing and implementing equity, and diversity, while leading individuals to achieving operational and personal goals.

EDUCATION

Master of Arts in Teaching Kaplan University, Fort Lauderdale, FL

Master of Business Administration Human Resource Management, Keller Graduate School of Management, Tinley Park, IL

Bachelor of Arts Degree - Social Work Lewis University, Romeoville, IL

PROFESSIONAL EXPERIENCE

Cook County Health & Hospital Systems, Chicago, IL June 2017 – Present

Manager (Finance)

Consistently use independent judgment to identify operational staffing needs and project staffing shortages while managing the Human Resource functions: hiring, processing transfers, promotions, benefits, coaching, issuing corrective action when needed, proceed with suspensions, layoffs, work through the recall process, and separations.

Prepare department performance reports by collecting, analyzing, and summarizing data to identify trends and budgetary needs.

Facilitate hiring events in collaboration with temp agency and community partner outreach.

Ensures department in compliance with facility and system polices, city, county, state, and federal employment laws while maintaining corporate integrity.

Guarantees Joint Commission compliance for department by adherence to all policies, up to date filing system, and monthly meeting to ensure agreement.

Adapt to changing priorities to ensure consistency and success in the department, while developing and implementing a variety of related training programs based on organizational needs.

Supervise and execute the creation of unique performance management system to receive key performance indicators.

Implemented an innovative staff engagement survey increasing staff satisfaction while formulating partnerships.

Effectively identifies and monitors community partner relationships and fosters strong customer relationships by meeting the needs of our patients.

Project Manager for ongoing same day surgery/self-pay patients’ campaign to ensure the hospital receives payment for surgeries while increasing insured patients by 35%.

Work closely with labor relations counsel to effectuate and enforce applicable Collective Bargaining Agreements.

Coach managers/staff in employee engagement, talent acquisition, retention, succession planning, career development, compensation, training, workplace violence, harassment, diversity, learning and development.

Represents organization in conjunction with the Legal Team during litigation in the following: FMLA, ADA, EEOC, DOL, FLSA, Unemployment hearing.

Created Peer to Peer module to assist departments in ongoing coaching and development of staff.

Lead, manage and coach department Redetermination initiatives by ensuring adequate staffing, creating ongoing training for staff, reduce patient wait time, and creating workforce management to improve performance.

Cook County Health & Hospital Systems, Chicago, IL June 2014 – June 2017

Recruitment & Selection Analyst

Performed full life cycle recruitment for Cermak Health Services (Health facility for the Cook County Department of Corrections).

Instrumental in ensuring the Department of Corrections was successful in being released from federal oversight in meeting the staffing requirement of increasing correctional staff by 25% that was set forth by a federal court and the Department of Justice.

Delivered recruiting expertise and seamless support to high-profile, diverse industry clients in acquiring top talent.

Conducted and coordinated the recruitment/selection process including advertising position openings, screening applications; assists departments with scheduling testing, defining selection criteria. Notifies applicants of selection outcome, conducts employment reference checks and addresses concerns applicants may have about the selection process.

Assisted with administration of the classification and compensation plan, including updating job descriptions, classifying and reclassifying positions and conducting salary surveys.

Coordinated employee onboarding process for new hires.

Maintained HRIS records and complies reports from database as requested.

Interviewed and supervised Human Resource Assistants.

Ivy Tech Community College, Gary, IN June 2010 – January 2013

Adjunct Faculty

Provided a creative learning environment that assists students in reaching their goals.

Maintained student attendance and grading records according to college policy as outlined in the Adjunct Faculty Handbook.

Submitted requested information within established timelines.

Institutes policies and procedures, while handling students’ issues and concerns.

Facilitated Introduction to Microcomputers teaching all Microsoft Office Applications.

Proficient in blackboard learning system.

St. Sabina Employment Resource Ctr., Chicago, IL September 2009 – June 2014

Manager of Education & Employment

Developed vision and implemented strategic plan for departmental structure, academic policies, and operational procedures.

Managed data and reporting of academic and employment operations and statistics to meet program objectives.

Offered onsite assessments/screenings for employment, and education.

Prepared and submitted program budgets, monthly status reports, keeps track and submitted staff timesheets.

Facilitated customized on the job training opportunities in collaboration with employers.

Conducted applicant screenings, background checks and individual assessments to selected qualified candidates.

Implemented a comprehensive youth & adult basic education curriculum for literacy program and online courses.

Taught and coordinated adult basic education classes, schedules, train Instructors and facilitate courses.

Liaison for City Colleges of Chicago GED Program.

Cornerstone Services, Joliet, IL November 2004 – August 2007

Program Manager

Formulated, wrote, and implemented new employee orientation manuals.

Responsible for the standardization and data integrity of Client Master File.

Designed service development plans and conducted operation assessments.

Developed, implemented and updated individual personal service plans for clients.

Increased fundraising donations by 30% by implementing creative and innovative marketing and sales techniques.

H.O.P.E., Chicago, IL July 2002 – October 2004

Human Resource Coordinator

Performed full life cycle recruitment.

Organized and facilitated new hire orientation and exit interviews.

Maintained payrolls for all departments.

Answered and completed all Disability, Benefit, and PTO inquiries for employees.

Scheduled applicants’ pre-employment physicals and drug testing.

Identified staff vacancies, administered a recruitment plan for each area.

PROFESSIONAL AFFILIATIONS

2019-Present Society for Human Resource Management Member

2004-Present Alpha Kappa Alpha Sorority Inc Vice President

2012 - 2014 South Side Literacy Coalition/Chicago Chair

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