ASHISH H. PATEL

Freehold, NJ Email: adysli@r.postjobfree.com Phone: 413-***-****

Professional Summary:

Innovative, process oriented and committed IT professional with over 10 years of IT experience and remarkable success in a range of IT initiatives

Program Scope, Charter, High Level/Detailed/Functional Specifications, User Testing and Deployment/Rollouts

Deep cross functional multi-disciplinary team relationship towards project execution, working with business SME to build the product road map for multiple releases, iterative SDLC, Agile framework, Integration work in SOA and EAI framework.

Hands on experience in Dell Boomi process modeling and development by leveraging various connectors including Salesforce and NetSuite.

Hands on experience on Salesforce.com admin activities, process and workflows, triggers, mid-level apex programming etc.

Hands on experience in NetSuite including suite scripts, configuration items etc

Certified Dell Boomi Developer (Both 1 and 2, Intermediate and Advanced and Admin)

Certified Salesforce.com developer and administrator

Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.

Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.

Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options.

Good Experience on Salesforce Lightning. Experience in third party integration with ERP

(Marketing Cloud, Service Cloud).

Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.

Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.

Working experience on Dell Boomi Connectors called Disk, Database, Mail, FTP, SFTP, Atomsphere API, SAP, Web services Listener, HTTP Client and SOAP Client, SuccessFactors, ActiveMQ, Atom Queues, EDI and other Connectors.

Part of designing, development and implementing the integrations in Dell Boomi platform.

Hands - on design, development, deployment and management of multiple integration processes created on Dell Boomi and enabling integration landscapes for the proposed architecture for integration processes.

Hands-on design, development, deployment and management of multiple integration processes created on Dell Boomi, detailed configuration of Dell Boomi Atom Clouds, local Atoms and Molecules enabling integration landscapes for the proposed architecture for integration processes.

Experience in configuring On-Premise and local Boomi Atoms.

Able to write custom script using Java/Groovy Script.

Good hands on experience in Enterprise Application Integration (EAI) and Cloud Environment.

Expertise in (SOAP, REST) Web Services & API Management with different profiles XML, JSON, DATABASE, FLATFILE.

Able to prepare required project documentation (Mapping Sheets, User Manual).

Experience in implementing SOA concepts by developing Web Services using WSDL, SOAP and Service palettes using SOAP/HTTP and RESTful Web Services.

Work experience includes effective implementation of Requirement Management, Change Control Management, Defect Prevention Management, Release management, User Training, end to end testing coordination.

Excellent team player with ability to work on multiple tasks and also work independently with minimum supervision

Working Knowledge on SOA and EAI Framework

24/7 Production Environment experience to meet the Service Level Agreements (SLAs) set by the end user contract.

Tools & Technology Experience:

CRM – SFDC (Service and Sales Cloud), Siebel, Veeva CRM

ERP: Oracle ERP, NetSuite, SAP

Integration Platform: Dell Boomi, Informatica ETL, Oracle Fusion Middleware, Workato

Reporting; SAP Business Objects, Tableau, Qliksense

Veeva Vault, Alfresco, Altova spy, SoapUI, HP ALM, JIRA

Database: Access, SQL, Oracle

Other tool: Zendesk, Concur, OKTA/AD, AWS S3, E2Open, Shopify, Shipwire, Quite Logistics.

Rational Suit, MS Visio, MS Office, Documentum & SharePoint Employment Summary

Project Dates Organization Role/Title

Nov 2016 – Present Diligent MDM and Integration Lead June 2014 – Oct 2016 Biogen Sr. Integration Analyst March 2013 – June 2014 Biogen Sr. IT Analyst

Jan 2010 - March 2013 Integrated Resources Inc IT Consultant June 2008 – Dec 2009 eByte Technologies IT Consultant Jan 2007 – May 2008 VForce Infotech Inc IT Consultant Education and Certification

Project Dates Institute Program

Jan 2010 - May 2012 NYIT Master of Business Administration

(MBA)

June 2014 Salesforce. com Salesforce.com Certified Administrator May 2017 Dell Boomi Dell Boomi Advanced Certified

July 2019 Salesforce.com Salesforce.com Certified Developer Sept 2019 S@S Certified Scrum at Scale Practitioner Relevant Projects

Diligent, New York, NY

Dell Boomi Lead – Integration and Master data Hub Nov 2016 – Present Project Worked:

Implemented mass data loads and incremental integrations

Responsible for building Interfaces, supporting and managing the Dell Boomi platform as per the business requirements.

Performed the role of SFDC Developer and Administrator.

Developed Boomi processes for incremental integrations to support customer transaction, customer support and sales team.

Development and supported integration that sync customer and sales order information between CRM and ERP

Implemented the Boomi MDH for employee and built Boomi processes to publish the records to downstream system including travel, Outlook and other key enterprise application (Concur, OKTA, AD etc…)

Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform.

Developed and supported ecommerce integration with internal enterprise systems.

Responsible for building Interfaces using Dell Boomi as per the business requirements.

Worked on Force.com Integrations with Oracle Database and Peoples soft using SOAP API via Enterprise Service bus acting as a virtual middleware security to consume or produce the web service's on salesforce side to handle Order Management system from SFDC to Oracle database.

Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component

Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects

Implemented Submission of Orders through Asynchronous call out's for placing Bulk Orders in a single shot and process each record and send the Asynchronous request and get response in Asynchronously as well.

Developed and supported the salesforce Land integration project.

Developed the interfaces for the Ip.com as per the requirement for the lead and the broker types.

I was responsible for the change of existing migration interfaces to reduce the run time.

Participated in the go-live of the Migration project. Environment: Dell Boomi Atomsphere, Saleforce.com Unlimited and Developer Edition, Force.com plugin in Eclipse LUNA IDE, Developer console, Apex Data Loader 32.0, Jitterbit Data Loader, Conga Composer, HTML, Java script, CSS, Workflows, Reports and Dashboards, Force.com Excel Connector, SOQL and SOSL, Force.com Setup Portal, Custom Objects and fields, Custom Tabs, SOAP and Restful Web Services, Report Types, workbench.developerforce.com, Schema Builder, AJAX Toolkit, Microsoft Excel 2010, Snapshot, Force.com Migration tool, JIRA (Task Management Tool), Visual Paradigm, Java script, JQuery, Custom Settings

Biogen, Weston MA

Sr. IT Analyst March 2013 to Oct 2016

Project Worked:

Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboards.

Help build the integration with HCP/Patient Master data management. Integrated MDM system like: Veeva network, Informatica Siperian.

Hand on working experience with middleware technologies like Informatica Power center ETL, Oracle Fusion middleware, Denodo.

Automated Event management business process and been the primary integration person with third partied tool and internal IT application stack.

Ability to collaborate with multiple business units to define the scope of a project, analyze business requirements, design and develop applications.

Levering the SFDC knowledge and skill able to wrirte Apex Classes, Apex Triggers, developing Visual Force pages using standard and custom controllers.

Automated the Field Force service using the SFDC service now platform. Responsible for all the data been pull from and pushed to CRM (SFFDC and historic Siebel).

Liaising between business and IT teams to finalize the roadmap, business process, scope and requirements.

Gathering and Analyzing Data warehouse requirements, Source to Target mapping, Functional Transformation logic for all data integration specification supporting IT architects and operations teams.

Providing SME support during UAT, hyper care period

Working as an integration lead and Project manager for Branded/unbranded website, patient Service CRM, and field force automation for Hemophilia product launch.

Conducting the Decision analysis along with Business leads and Business SMEs towards functionality implementation

Data migration lead to migrate all the content to Veeva Vault from ECM. Also coordinated the smoke testing with user to validate the data once migrated to Vault.

Lead the interim solution for the Adverse event reporting DS exchange replacement.

Worked as an IT architect to implement the new SaaS based Speaker bureau and event management solution and sunset the existing solution.

Primarily focus on driving the requirements around various Information Management initiatives such as Integration, Data Migration and application development

Created RFI/RFE document, Designs evaluation matrix and vendor selection for the IT projects in different functional business area mainly R&D, Commercial and PO&T.

Managed application change management request to get all necessary approvals from Quality management team.

Executed full SOA based Architecture for multiple business function group.

Conduct design session and conduct daily/weekly calls with development team to resolve/clarify any question from requirement standpoint.

Working as an integration lead and Project manager for Branded/unbranded website, patient Service CRM, and field force automation for Hemophilia product launch.

Conducting the Decision analysis along with Business leads and Business SMEs towards functionality implementation

Developing non-functional requirements along with technical SMEs.

Data migration lead to migrate all the content to Veeva Vault from ECM. Also coordinated the smoke testing with user to validate the data once migrated to Vault.

Lead the interim solution for the Adverse event reporting DS exchange replacement

Integrated Resource INC

IT Consultant Jan 2010 to March 2013

1. IT Consultant, Gartner Inc

Roles and Responsibilities

Involved in all stages of SDLC (Software Development Life Cycle) through broad knowledge of business requirements analysis, use case modeling, and use case specification.

Owned, designed, developed, and delivered print and online documentation for developers, end-users, and administrators. Prepared BRD (Business Requirement Document), FRD (Functional Requirement Document), SRS (Software Requirement Specification), Use Cases, and User Manuals.

Performed JAD (Joint Application Development) sessions among en d-users, SMEs and development team for project meetings and walkthroughs.

Utilized RUP (Rational Unified Process) methodology and performed data modeling and mapping design with help of UML and Rational tools during all phases of RUP: Inception, Elaboration, Construction and Transition.

Experienced in using agile software development methodology to make sure iterative workflow and incremental delivery of working software in time boxed iterations.

Led communication with stakeholders regarding product goals and progress made.

Led Scrum planning meetings to develop team strategies and define project goals.

Coordinated design meetings and decisions across 7 internal departments and teams

Provide input on improvements in work processes, internal tools, operating procedures, time of task, and tack time of production to increase performance and reduce costs

Established criteria for each milestone within the product roadmap as a means to measure developmental progress.

Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.

Translated technical specifications into detailed product requirements

Recording errors and bugs in the defect tracking log (SharePoint based log)

Trouble shooting SFDC bugs (process and technical) by coordinating with SFDC developers

2. IT Consultant, T-Mobile, NJ

Roles and Responsibilities

Coordinated requirements gathering sessions with multiple user group to understand business needs.

Documented business processes and analyzed procedures to see that they would meet changing business needs.

Implemented Value Added Processes (VAP) to improve data transformation .

Managed testing cycles, including test plan creation, development of scripts and co- ordination of user acceptance testing.

Identified and documented detailed business rules and use cases based on requirements analysis.

Transformed project data requirements into project data models.

Analyzed SAP transactions to build a logical BI model for real-time reporting need Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.

Designed and developed schema data models.

Coordinated statistical data analysis, design, and information flow.

Recommended data standardization and usage to ensure data integrity

Ebyte Technologies

Business Consulting Services, IT Consultant June 2008 through Dec 2009 3. IT Consultant, Mellon Financial Corporation, Pittsburg, PA Roles and Responsibilities

Gathered requirements by using interviews, requirement workshops and brainstorming sessions.

Created a vision document to explain user demographics, profiles, environments and requirements.

Met with users to generate and review business test cases.

Assessed the status of the organization to determine the scope of the application

Created a Business Glossary that defined the terms used during modeling.

Designed business models that served to identify requirements and communicate information between teams.

Defined business use cases and activity diagrams to represent different workflows and associations.

Ensured that all non-trivial requirements were specified.

Conducted acceptance tests to verify that requirements were reasonably met.

Involved in the Preparation and execution of Test Plans, Test cases, Writing Test scripts.

Developed database objects, including tables, views and materialized views using SQL.

Involved in GUI Testing, Unit Testing, System Testing, Integration Testing, and Regression Testing.

VForce Infotech

Consulting Services, Consultant Jan 2007 through May 2008 4. IT Analyst, AIG, Jersey City, NJ

Roles and Responsibilities

Prepared and analyzed AS IS and TO BE workflow scenarios and performed Gap analysis designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level.

Conducted JAD sessions for communicating with the all Project directors and stakeholders. Created process Workflows, Functional Specifications and project initiation artifacts using web services.

Analyzed, documented and managed all project requirements and change to requirements throughout the software development lifecycle.

Created full life-cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.

Design Sequence diagrams for all the identified use cases.

Designed Class diagrams for the various identified packages. Application of business logic using session beans and entity beans, testing code and performing reverse engineering.

Written advanced SQL queries to test the database backend.

Developed test cases and scripts based on business requirements for the GUI, functional, User Acceptance, Performance, Integration testing, System Back-end Testing and End-To-End testing to ensure Software Quality.

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