KAREN EIDEMILLER

adysl7@r.postjobfree.com 937-***-**** Rockwall, TX 75032

Summary

I'm a strong customer service advocate for resolving issues with products issues or just trying to restore confidence in company.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills

Inventory Control

Marketing and Promotions

POS Systems Operations

Staff Development

Financial Statement Review

Staff Scheduling

Originality and Creativity

Hiring and Onboarding

Finance and Accounting Oversight

Team Leadership

Performance Evaluation and Monitoring

Administrative Management

Problem Anticipation and Resolution

Employee Motivation

Records Organization and Management

Policy Development and Enforcement

Process Improvements

Cost Reduction

Sales Promotion

Focus and Follow-Through

Training Management

Human Resources Oversight

Management Team Building

Business Leadership

Decision Making

Quality Assurance

Performance Assessment

Goal Setting

Sales Tracking

Customer Service Management

Store Operations Oversight

Policies and Procedures

Verbal and Written Communication

Experience

Store Manager Soft Surroundings - San Antonio, TX 04/2016 - Current

Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Strengthened work flow productivity by hiring, managing and developing top talent.

Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Reviewed customer feedback to make operational improvements and promote satisfaction.

Store Manager Coldwater Creek - Wichita Falls, TX 10/2011 - 10/2016

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Established store tactics and strategies to achieve operational performance and sales goals.

Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Evaluated store performance and incorporated feedback to implement improvement plans.

Trained and mentored associates to teach daily tasks and procedures.

Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Store Manager/Assistant Manager Coldwater Creek - Fort Worth, TX 11/2010 - 11/2011

Assisted in continuous development of effective store associates to achieve desired sales and results.

Coached and developed store associates through formal and informal interactions.

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Oversaw aspects of maintenance, inventory and daily activity management.

Education and Training

Wright State University Dayton, OH

Some College (No Degree): Communication

Contact this candidate